Tooxt Reviews 449

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its fun, interesting, and unique qualities, often highlighting the professional layout, entertaining storylines, and realistic personalization. Many people found the books to be excellent and memorable gifts, with recipients loving the creative concept and high quality. The user experience is frequently described as wonderful, with customers appreciating the ease of creating the books and the impressive final results. However, some customers experienced issues with their orders and delivery, particularly during busy periods like Christmas, with some books arriving late or not as expected. A few other people also felt that the quality of their book was not up to par, mentioning spelling mistakes or dissatisfaction with the generated content.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the books as fun, interesting, and a great... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report fast and easy delivery,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and the engaging process of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While I had a few issues with the website, customer service was wonderful and worked with me to get everything resolved. I can't say enough great things about them. The books are fun and interesting.... See more

Rated 5 out of 5 stars

When we discovered there was some missing text from the chapter we had been reading from, the customer service rep ( Jane) was quick to respond with multiple options offered that were unexpecte... See more

Rated 5 out of 5 stars

My book did not come out like I expected. Frankly it was boring. There was no humor, which I expected due to the advertisements. However, two different customer support representatives contacted me an... See more

Rated 5 out of 5 stars

The book looked terrific. The cover was professionally laid out and the storyline was funny and entertaining, it even had "reviews" from other "authors" on the back cover. I ordered at a very busy tim... See more


Company details

Written by the company

We create personalized AI-generated books that make unforgettable gifts. Each book is custom-made to order, which means production takes 10-14 business days. Have a question about your order? Please email us at hello@tooxt.com before leaving a review - we're here to help and want to make things right if there's any issue with your order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I wrote down exactly what I wanted

I wrote down exactly what I wanted, uploaded a picture, and they created an amazing cover and stories inside each chapter! I was honestly surprised it came out this good. I'll definitely do business again.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing book. Very cleverly produced

I wasn’t sure if this was a spam company but checking, Google gave rave reviews. Delivery was faster than expected. The book is truly amazing and the content is a laugh all the way through.
Excellent. My wife now wants a book in her name.
Well done. AI is amazing

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Book was great

Book was great. I gave it to my friend and he told me it's the nicest thing anyone has ever done for him.
He was in love with the cover.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

This experience was awesome, DO IT you won’t regret it

This experience was awesome! I would suggest that you write as much detail as possible in the questions they ask you. Doing so will make your book more personable and exciting to read! If you are on the fence about doing this, DO IT you won’t regret it!
One thing I wish we could edit more is the book title… I liked the picture they generated better in a couple of the titles but like the title that didn’t match the photo… wish I could pick and combine together the title and cover photo!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Bloody rippa!

super easy to order and absolutely amazing product. Its intended as a gift but I have read it and its amazing! When I thought I'd made a mistake ordering the sequel it was easy to check and the person helping me was fantastic. All round fantastic, im in Queensland and delivery was fast as well

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Her own personal romance novel!

I loved this idea as a surprise birthday gift for a friend! I loved how the books story came out and the cover looks amazing! It will be the best gift! I can’t wait to see her face!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very well made

So I received the first book and it’s so beautiful made!! I will be telling all my friends and family about this and I was so happy with it I ordered another one and I can’t wait for it to come in.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

I encountered a technical error while creating my book. It was a site issue, but I got into touch with the Tooxt team via email and within minutes had a response. They troubleshooted the issue and had it corrected very quick! Response times were excellent - no delays in waiting to hear back from someone!
I cannot wait to get my book, because if the quality is as good as their service, I know am going to love it!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Upload a photo

Upload a photo, answer a few fun questions and a hysterical book emerges. Makes a great gift!

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

Final product is great

Final product is great, it jus took longer than expected. I would buy again but would allow more time for delivery.

March 20, 2026
Unprompted review
Tooxt logo

Reply from Tooxt

Hi Greg,

Thank you for taking the time to leave your review. We're glad to hear about your experience and would love the opportunity to assist you further and make sure everything is perfect.

Since we only have your first name, we want to make sure we connect with the correct order. Please feel free to reach out to us at hello@tooxt.com with your order number or email used for the purchase so we can take care of you right away.

Our team would be happy to help and ensure you have the best possible experience.

Rated 5 out of 5 stars

Buy it!

Omg 😆 if you’re questioning this purchase just do it! It turned out even better that I thought it would!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Five stars

I liked the three books I have ordered, I ordered both the last two squeals. I have enjoyed dealing with customer service at tooxt. Will not hesitate to order again, and can’t wait for the other two books.

March 24, 2026
Unprompted review

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