Tooxt Reviews 449

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its fun, interesting, and unique qualities, often highlighting the professional layout, entertaining storylines, and realistic personalization. Many people found the books to be excellent and memorable gifts, with recipients loving the creative concept and high quality. The user experience is frequently described as wonderful, with customers appreciating the ease of creating the books and the impressive final results. However, some customers experienced issues with their orders and delivery, particularly during busy periods like Christmas, with some books arriving late or not as expected. A few other people also felt that the quality of their book was not up to par, mentioning spelling mistakes or dissatisfaction with the generated content.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the books as fun, interesting, and a great... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report fast and easy delivery,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and the engaging process of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While I had a few issues with the website, customer service was wonderful and worked with me to get everything resolved. I can't say enough great things about them. The books are fun and interesting.... See more

Rated 5 out of 5 stars

When we discovered there was some missing text from the chapter we had been reading from, the customer service rep ( Jane) was quick to respond with multiple options offered that were unexpecte... See more

Rated 5 out of 5 stars

My book did not come out like I expected. Frankly it was boring. There was no humor, which I expected due to the advertisements. However, two different customer support representatives contacted me an... See more

Rated 5 out of 5 stars

The book looked terrific. The cover was professionally laid out and the storyline was funny and entertaining, it even had "reviews" from other "authors" on the back cover. I ordered at a very busy tim... See more


Company details

Written by the company

We create personalized AI-generated books that make unforgettable gifts. Each book is custom-made to order, which means production takes 10-14 business days. Have a question about your order? Please email us at hello@tooxt.com before leaving a review - we're here to help and want to make things right if there's any issue with your order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

The team were really responsive when I had an issue and were quick to rectify.
One tip when ordering put in as much detail as you can.
Book processed and arrived super quick

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

I got a lovely sweet book

I got a lovely sweet book with fast service and very little effort on my part. FYI: the more info you give them the more accurate the book is!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

The BestvGift Ever

I couldn't wait until the book arrived since it's a gift for a friend's birthday. It was the funniest thing ever. I don't think I will be able to wait until September to give it to her. I want to order myself one as well.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I am a book author

I am a book author. I have completed a few self-publishing books. Tooxt allows you to give your main theme and then they create. Your Editorial is completed and you get to enjoy a real creative story. I would buy from them again. Love my book!!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Your company is amazing

Your company is amazing. I’ve gotten two books from you and they are great. Also, Wennie from customer service is AMAZING and deserves a raise!!! ❤️ thank you!!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

This was a fun experience

This was a fun experience! I loved making the book for my sister. This is the second book I have purchased. The first for my brother. He loved it! I plan on ordering 3 or more from Tooxt. I recommend this fun experience to everyone.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I receive my book and I'll have to say…

I receive my book and I'll have to say everything that was advertised was true. There was a lot of laughing, eye rolling and dare I say it, WTH! Hahaha!!
Not to get lost in that, the book was actually well written, for AI, and I can see this getting better.
I highly recommend anyone thinking of doing this is to stop thinking and do.

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

Easy and fun to create

Easy and fun to create. I gave it to my son for his 26th b-day. He was amused with the cover and can’t wait to read it.
The only thing I would change is being able to use a combination of photos to come up with the cover.

March 1, 2026
Unprompted review
Tooxt logo

Reply from Tooxt

Hi Miya,

Thank you for taking the time to share your feedback. We truly appreciate you choosing Spade and Co.

Our team has reached out to you directly to make sure everything with your experience was fully addressed and to see if there is anything further we can assist with. Please feel free to reply anytime, as we are always happy to help.

Thank you again for your support.

Team Tooxt

Rated 5 out of 5 stars

Great Customer Support

My book did not come out like I expected. Frankly it was boring. There was no humor, which I expected due to the advertisements. However, two different customer support representatives contacted me and were fantastic in giving some great tips about how to make my book more entertaining. I was offered a "do over" and I am so excited because I think the book will be so much fun this time!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Smiling from ear to ear.

Whoever thought of this is genius, I got this for my wife and she can't stop smiling, I love that this is something special just for her, about her. I love it, only thing I forgot her precious Chloe our fur baby. I guess I have to buy another book. 2 thumbs up.

February 28, 2026
Unprompted review

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