TopArchery Reviews 276

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Honest and up front about the amount of time delivery would take. Warden 1.0 bow arrived well packaged as did the accessories I ordered. Would highly recommend, just understand delivery time might be... See more

Rated 1 out of 5 stars

TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... See more

Company replied

Rated 5 out of 5 stars

The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... See more

Rated 5 out of 5 stars

I ordered my bow directly from TopArchery and couldn’t be more satisfied with the service. I haven’t finished setting it up yet but everything looks very good. It has a great draw with no stacking at... See more

Company details

  1. Outdoor Sports Store

Written by the company

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Contact info

4.0

Great

TrustScore 4 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t waste your time or money

Made an order over 100$ for my dads birthday. I got multiple items including arrows, a target, quiver, broad heads ect and they only sent out the target, my dads birthday has since past, and the only help I got from customer service was them sending me the tracking info for the target that had already been delivered. I will never be purchasing from this buisness ever again, and I’ll be letting as many people know about their horrendous service.

October 27, 2023
TopArchery logo

Reply from TopArchery

Hi Keenan,

Hope you are well!

We have sent 2 packages for you.
The target package tracking number is 1Z3Y18820323701353
The arrow package tracking number is LR083115176CN
These two packages were successfully delivered on November 12th.

Appreciate your understanding and patience.
Any questins feel free to contact support@toparchery.com

Best Regards
Julia L.

Advertisement
Rated 4 out of 5 stars

shipping was quicker than Ithought…

shipping was quicker than Ithought iwould be that was good. the bow itself was pretty nice looking ,finish wasn't perfect but you get what you pay for. Good entry level bow, shoots pretty smooth not bad bow for the money. Happy with it.

October 28, 2023
Advertisement
Rated 1 out of 5 stars

I haven't received my order yet so I…

I haven't received my order yet so I can't give a good response it has 2 weeks since I placed the order. I'm halfway through my archery season and was excited to get such a good deal on wooden arrows maybe you can track it to see where it is held up, sorry I can't say anything good

October 18, 2023
TopArchery logo

Reply from TopArchery

Hi Keith,

Hope you are well!

The arrow package tracking number is LR081210727CN
Your package was successfully delivered on Nov 3, 2023.

Here is the detailed tracking information on our local shipping site for your reference.
https://t.17track.net/en#nums=LR081210727CN

Appreciate your understanding and patience.

Best Regards
Julia L.

Rated 3 out of 5 stars

Bad shipping

the way the product was shipped destroyed the arrows. no foam just a thin box around the arrows that was smashed and the arrow tips were poking through

November 2, 2023
TopArchery logo

Reply from TopArchery

Hi Matt,

Hope you are well!

We are sorry to bring you a bad shopping experience.
This is caused by the squeeze of logistics and transportation. We will try our best to avoid this problem in the future.

Appreciate your understanding and pqtience.

Best regards,
Julia L.

Advertisement
Rated 1 out of 5 stars
TopArchery logo

Reply from TopArchery

Hi Harry,

Hope you are well!

The package tracking number is LR077712872CN
Your package was successfully delivered on Oct 21, 2023.

Here is the detailed tracking information on our local shipping site for your reference.
https://t.17track.net/en#nums=LR077712872CN

Appreciate your understanding and patience.

Best Regards
Julia L.

Advertisement
Rated 1 out of 5 stars

My arrows do not knock to the string

My arrows do not knock to the string. The plastic does not grip the string and they fall off the string when I draw. I contacted customer service and never got any response, so I will be resolving this with purchase protection from my credit card. Never buy from this company.

September 21, 2023
TopArchery logo

Reply from TopArchery

Hi Marjorie,

Hope you are well!

You said that the arrows do not knock to the string. The plastic does not grip the string and they fall off the string when you draw.

We have contacted you via email, could you please take a photo or video to show this issue?

Look forward to hearing from you!
Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look