CLAIRE my assistance i can proudly say i have ever been in contact with a such soul. Claire made every step of the process much easier for a first time user of topbagland.com. i understood everything... See more
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See what reviewers are saying
I had an issue with the discounts but was quickly resolved by their customer service team. I won't be doing shopping for the next couple of months due to budget reasons but will definitely visit the... See more
I very much dislike how I got subscribed without being aware of doing so. That must mean sleezy ways of getting ppl to subscribe like to info or anything without them being aware of a payed subscript... See more
I was very shocked to find myself signed up to topbagland.com and two other services when I completed a questionnaire for a Northface bag and completed a payment for R36 for delivery to my house. Howe... See more
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Hasn’t replied to negative reviews
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Thank you please credit my account with…above amounts.
Thank you please credit my account with all the amounts charged by your institution.
2025
20/7 R180.73, 6/7 R179.17, 3/7 R36.17;
for topbagland
22/7/25 R190; R165.77; R36.65
Thank you Kevin helped me
Getting clear comminication regarding…
Getting clear comminication regarding my refund.
needed to be refunded ,...Debbie help was great
: “Diamond is helpful”, or “Diamond from Escalation team is responsive”
I was helped by Kevin
I was helped by Kevin. Great service.. My money is being returned
The problem solved by Kevin.
Great service.
I saw a Takealot promotion on Facebook…
I saw a Takealot promotion on Facebook of a Samsung cellphone and answered all the questions correctly, then asked to pay the R200.00 to get the phone, all of a sudden I was automatically subscribed to topbagland, how does that work? It's a Scam don't even think twice to ignore it, they asked me to remove the review I made 2 months ago and they will refund me, I did but never got my money, they're ripping people off their hard earned money.
frequent traveler
If you're a frequent traveler, this is the best platform you can use. Great service, smooth experience, and excellent support when needed. Highly recommended!
Appreciated/Helpful
Thank you very much for your help with my problem...it was very professional from your side...
I was subscribed without my pre…
I was subscribed without my pre approval. Topbagland has indicated that I can expect a full refund to my bank account.
Because you answer me immediately
Because you answer me immediately. And you where very polite.
Treated my case with urgency which…
Treated my case with urgency which shows really good customer service
Fixed a little problem within 24 hours
Refund Settlement
They took my subscription and I was later settled for a refund.
It is a scam
It is a scam - unwanted uncancellable membership I did not wanted
Harassment and Coercion After Honest Review — Avoid at All Costs
After leaving an honest review about my negative experience, I began receiving multiple messages from the company pressuring me to delete the review. They claimed my issue was “resolved” (it wasn’t, no refund received), and asked me to remove the review because it was “hurting their business.”
Then, they continued following up, pushing more and more, and I’ve seen other customers report similar behavior: ongoing messages, refund promises in exchange for good reviews, and even attempts to get their honest feedback removed from this platform. and I quote:
"As part of our commitment to you, we have initiated the process to issue a refund. We believe this is the best course of action at this time. We have also canceled your membership and proceeded to deactivate your account from our database.
To help us resolve this issue smoothly, we kindly ask you to consider deleting your comments by clicking on the link: xxxxx
Negative reviews can have a lasting impact even after we’ve addressed the issue.
Please reach out if you need further assistance. We appreciate your cooperation."
I was also contacted by Trustpilot asking for more details “to verify my experience,” likely because the company flagged my review. This feels like a deliberate tactic to silence negative feedback. I want others to be aware: this business uses manipulative tactics not only during the sale but after when people speak out.
This has gone beyond poor customer service, this feels like harassment. Stay away.
UNwanted subscription
I very much dislike how I got subscribed without being aware of doing so. That must mean sleezy ways of getting ppl to subscribe like to info or anything without them being aware of a payed subscription.
In the chat I was helped swiftly, but still I felt I had to solve something I didn't know I got into. I only found out by checking my visa for another reason and saw the money been taken off by this company.
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