CLAIRE my assistance i can proudly say i have ever been in contact with a such soul. Claire made every step of the process much easier for a first time user of topbagland.com. i understood everything... See more
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See what reviewers are saying
I had an issue with the discounts but was quickly resolved by their customer service team. I won't be doing shopping for the next couple of months due to budget reasons but will definitely visit the... See more
I very much dislike how I got subscribed without being aware of doing so. That must mean sleezy ways of getting ppl to subscribe like to info or anything without them being aware of a payed subscript... See more
I was very shocked to find myself signed up to topbagland.com and two other services when I completed a questionnaire for a Northface bag and completed a payment for R36 for delivery to my house. Howe... See more
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The rapid and professional response
The rapid and professional response from Escalation (Support Team) from topbagland by resolving my query for a refunding really deserves positive thumbs up.
Very Good
The language I bought was really beautiful, quality was good and fast delivery.
Declan take charge and process my…
Declan take charge and process my request quickly. And will assist me on my refund.
Alero help me alot
The experience was good
The experience was good. I appreciate how Topbagland assistant took my case into consideration and handling it really well.
Scammers are trying to use my card…
Scammers are trying to use my card thank God I don't have money on it
Issue was handled well and sorted out
Issue was handled well and sorted out. Barbie addressed the issue to my satisfaction.
Alero
Thanks to Alero for being in touch and helping to resolve the issue about the sudden charge that I can't remember purchasing. Thankyou
Agent is responsive
Agent is responsive, polite and easy to deal with. Answers are straightforward and request has been processed on time.
I agree with Jason the same thing…
I agree with Jason the same thing happened with me when purchasing a DIY tool for 49.99 including delivery. I provided my details including credit card and address, out of nowhere Topbagland has taken the money for membership to who knows what????
This is a scam DO NOT USE THIS COMPANY!!!
I am processing a chargeback with my bank card
Unusual activity
Unusual activity!
So I made a purchase from a completely unrelated site when my payment was taken I received an email from topbagland
It had a link to open the website which I clicked and a membership that apparently I had paid for come up… I had never heard of these people Before and the website I had originally been on was for garden building etc
I had been on to the chat where I had explained what had happened and was basically told well your money hasn’t gone to waste you now have credits
Something really isn’t right here and no one is explaining what’s going on so I think the guy didn’t really help in looking innocent when they have confirmed my payment had gone to them!
Be very careful
Declan very kindly did what I asked him…
Declan very kindly did what I asked him to do.
Be detailed, specific, and honest
I just wanted to order a backpack, but my account payments is already credited to yours but i didnt even received the item.
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