TopCashback Australia Reviews 

326
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the process easy and user-friendly, appreciating the straightforward way to earn cashback and save money. Many highlight the excellent value, noting significant savings on purchases and the benefit of receiving money back. The payment and withdrawal system is often described as smooth and efficient, with flexibility regarding minimum withdrawal amounts. However, some customers noted concerns regarding payment processing, with funds sometimes taking a while to become payable or experiencing long payout periods. A few also mentioned issues with cashback not tracking correctly, being declined, or not being received as expected, with some reporting amounts disappearing.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, often describing it as easy to use, simple, and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising the ease of buying gift cards,... See more

Website

Customers had ambiguous experiences with the website, with some praising its ease of navigation and use, even... See more

Refund

Customers consistently note ambiguous experiences with refund, with some reviewers expressing satisfaction,... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting significant savings and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a few mistakes when I first joined, like not clicking on the Topcashback extension before placing an order. Also, on Amazon, you need to empty your cart before placing the order, otherwise, it... See more

Rated 5 out of 5 stars

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(326)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great way to earn some extra cash

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via this site's.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Very slow cashout experience

April 23, 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Seng Yun,

Thank you for your feedback.

We’re sorry to hear that your cashout experience has felt slow. Cashback payments can sometimes take longer than expected as we rely on retailers to first validate and release the commission to us before we can pass this on to members.

That said, we understand waiting can be frustrating, and we appreciate your patience throughout the process. We’re continually working with our retail partners to improve turnaround times and provide a smoother experience for our members.

If you would like us to look into a specific payment or transaction for you, please feel free to reach out to us at contact@topcashback.com.au
with your account details.

Kind regards,
The TopCashback Team.

Rated 5 out of 5 stars

Great free money

Another successful cashback payout from Trustpilot. I’ve used them for years and very impressed.

April 30, 2026
Unprompted review
Rated 4 out of 5 stars

Recently I had my account locked as did…

Recently I had my account locked as did other family members because we were using ‘multiple accounts’ which breaches TopCashback’s policy. We acknowledge we have multiple accounts, we also acknowledge we have a big family. Some family members have had their accounts finally unlocked which we are thankful for. Others are still locked and we have just realised that payments that say ‘completed’ have not reached our bank account but with this status you would think they have and if there was a problem we would have been advised 🤔 It is a bit disappointing that no one has contacted us and informed us that these payments have been stopped/ held up .. as they date back several months. We have contacted TopCashback multiple times, hopefully 🙏 this is an honest oversight and will be sorted shortly.
I have still given TCB a 4 star 🌟 rating as I am hoping to have this rectified as we have been loyal customers for some years and have mostly had good service and positive experiences 🙏

April 30, 2026
Unprompted review
Rated 4 out of 5 stars

Money transfer

It was not obvious where to click to confirm the change. I eventually found it by clicking everything else.

April 29, 2026
Unprompted review

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