topflightfares.com logo
Visit website

topflightfares.com Reviews 1,000

•
TrustScore 4 out of 5

3.9

Travel Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor, making the booking process smooth and stress-free. Many people highlight the excellent service received, noting the efficiency and ease of their overall experience. However, some customers also noted issues with pricing and the booking process, with some feeling that prices were higher than expected or that there were issues with pricing transparency. A few other people also felt that customer service was unhelpful, rude, or unresponsive, with some experiencing dropped calls or difficulty getting their issues resolved.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise specific agents like Maxin, Terrance,... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers report issues with bait-and-switch pricing,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting that flights booked online are... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise agents for being... See more

Service

Customers had positive experiences with service. Many reviewers praised specific agents like Terrance, Mark... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service was great Mr.Mark Wilson was very patient and helpful with working me though the steps of my ticket confirmation making sure I understood everything and took the necessary steps

Rated 4 out of 5 stars

Terrance is really wonderful! The tickets are more expensive but he is very thoughtful and was courteous and got me taken care of!

Rated 5 out of 5 stars

“I had a great booking experience thanks to Mark Wilson. He was very helpful, clear, and professional over the phone, which made the process completely seamless. I’m really happy with the deal I got a... See more

Rated 5 out of 5 stars

Peter was very helpful in getting our fight booked without any issues. He is an outstanding representative for your team. I will most definitely use your company for future travel needs.

Company details

  1. Travel Agency

Written by the company

We offer great flight deal to every destination. TopFlightFares is more than just a travel agency; we are your trusted partner in making your travel dreams a reality. unbeatable deals on flights and vacations. With our extensive network of airline partners and a wide range of vacation packages, we can help you find the perfect travel options to suit your preferences and budget. The goal of TopFlightFares is to make traveling easier. Join us on a journey of unforgettable experiences, where every flight is a step closer to discovering the wonders of the world. Travel smart, travel with TopFlightFares.

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Advertisement
Advertisement
Rated 1 out of 5 stars

Report to the DOT

Report to the DOT! Do not use this company! They will scam you! You will be lured in by a lower rate and then they’ll screw you over!

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

I’d leave a zero if possible

I’d leave a zero if possible. You book a flight to be not charged for said flight.
Then call to see what is pending and once speaking w Noncustomer service get told why do I book flights through them, If you are offering a flight at certain price then tell customer that they aren’t honoring this that it will be an extra $100 a ticket . This site is a joke and customer service is even a bigger joke w customer service that are even worse and can’t communicate!

November 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Mark went above and beyond what was…

Mark went above and beyond what was expected of him on getting our tickets booked and everything he is a fantastic young man to deal with. I would use him again if I need to fly or anything like I said he went above and beyond and I would use him again.

November 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look