As a first-time user of TopOneFutures I hit a few snags getting started. The support team was really good though — I actually got through to a real person instead of some AI chatbot, which made all th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One Trader’s customer specialist, Usman, and I wanted to share how smooth and professional the process was. From the moment I reached out, Usman was extremely knowledgeable and clearly understoo... See more
Company replied
I have been a client of Topone futures for over three years and their online support is outstanding. Ahmed was very patient with me today and resolved my problem very expeditiously. He calmed m... See more
Company replied
Your employee Sam was very helpful. I am new customer at Top one futures and I was having an issue with the website. Sam helped me right away and corrected the situation. Thank you Sam, your unders... See more
Company replied
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
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I had an account issue
I had an account issue, where i misunderstood the account rules. When I contacted support, the agent Sam assisted me. He helped me understand the rules, but also provided me with a great resolution. He acted quickly and promptly - such great customer service.
July 31, 2026
Unprompted review
Reply from Toponefutures
Thank you, Jin! We are thrilled to hear about your great experience with Sam.
Navigating trading rules can sometimes be confusing, so we are glad Sam was able to clarify everything for you and provide such a prompt, helpful resolution. Delivering quick, attentive customer service is what we aim for every day, and hearing that Sam took such good care of you means a lot to our team.
We will make sure to pass your kind words and appreciation directly along to Sam!
Best of luck with your trading journey!
Quick to find answers
Ash was very quick and helpful, in resolving questions about two of my accounts. Thank you Ash and Top One!
July 30, 2026
Unprompted review
Reply from Toponefutures
Thank you, Mark! We are glad to hear that Ash was so quick and helpful in getting the questions about your two accounts resolved.
We will make sure to pass your kind words and appreciation directly along to Ash!
Happy trading!
Top one futures is one of the best prop…
Top one futures is one of the best prop firm out there with their affordable prices for eval accounts. I have always gone over them until I gave it a try and my experience has been amazing. The support team is professional and nice and willing to go over and beyond to help in every way possible. Big shout out to Madryx who was patient with helping me resolve my issue with my accounts. I would definitely recommend TOF to any trader.
July 30, 2026
Unprompted review
Reply from Toponefutures
Thank you so much for the fantastic review, Rolly!
We are thrilled to hear that taking a chance on Top One Futures turned out to be such an amazing experience for you. Offering affordable evaluation accounts alongside top-tier support is exactly what we strive for, so hearing your high recommendation means the world to our team.
We are especially glad that Madryx was patient and able to go above and beyond to help sort out your account issue. We will make sure to pass your big shout-out and appreciation directly along to Madryx!
Welcome to the community, and best of luck with all your trades!
EJIKE Was very helpful
EJIKE Was very helpful and solved the problem quickly
July 30, 2026
Unprompted review
Reply from Toponefutures
Thank you, Omri! We are glad to hear that Ejike was so helpful and able to resolve your problem quickly.
We will make sure to pass your kind words and appreciation directly along to Ejike!
Happy trading!
Just got the $50,000 funded account and…
Just got the $50,000 funded account and I had a problem with my verification process so I messaged the help center and I got a reply within a minute from Alves, and my guy made it super easy and was able to get my verification processed by the back office team and within a few hours my account was verified!
Thanks for the quick response Alves!
July 30, 2026
Unprompted review
Reply from Toponefutures
Congratulations on securing your $50,000 funded account, Keisuke! That is a major milestone, and we are thrilled for your success.
We are so glad to hear that Alves responded within a minute, made the verification process seamless, and worked with the back office to get your account fully verified in just a few hours. Getting you set up quickly so you can focus on trading is always our priority.
We will make sure to pass your thanks and appreciation directly along to Alves!
Welcome to the funded team, and best of luck with your trades!
Very first payout from Top One and they…
Very first payout from Top One and they are legit. I will be honest that I was skeptical at first with so many respected firms that either deny you for no apparent reason or go under lately, but Top One lives up to its name.
July 29, 2026
Unprompted review
Reply from Toponefutures
Congratulations on receiving your very first payout, Jay! Taking that step into a new firm can feel like a gamble—especially given the recent shifts across the prop firm landscape—so hearing that we've earned your trust means everything to us.
Proving our reliability through fair rules and prompt payouts is our top priority. We are thrilled to have you trading with Top One Futures and look forward to processing many more payouts for you in the future!
Best of luck with your continued trading!
Sam From Top One Futures Amazing Service
1. Response time great
2. Sams customers service was exceptional
3. Solved my problem
July 30, 2026
Unprompted review
Reply from Toponefutures
Congratulations on receiving your very first payout, Jay! Taking that step into a new firm can feel like a gamble—especially given the recent shifts across the prop firm landscape—so hearing that we've earned your trust means everything to us.
Proving our reliability through fair rules and prompt payouts is our top priority. We are thrilled to have you trading with Top One Futures and look forward to processing many more payouts for you in the future!
Best of luck with your continued trading!
Paula is amazing too at top one futures
July 30, 2026
Unprompted review
Reply from Toponefutures
Thank you, Gail! We are thrilled to hear that you had an amazing experience with Paula.
Delivering top-tier service is what our team strives for every day, so hearing your kind words means a lot to us. We will make sure to pass your appreciation directly along to Paula!
Happy trading!
Reply from Toponefutures
Thank you, Ghasri! We are glad to hear that you received amazing help.
Providing prompt and reliable support is always our top priority, so hearing your positive feedback means a lot to our team.
Happy trading, and best of luck!
One of the best customer service!!
One of the best customer service!!! ELIEZER, super fast response!
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you, Ken. Eliezer delivering a super fast response and earning that kind of recognition is exactly the standard we hold ourselves to. Really glad the experience stood out for you!
I LOVE THIS PROP FIRM
I LOVE THIS PROP FIRM! SO GOOD AND GREAT DEALS!!! HIGHLY RECOMMEND.
July 27, 2026
Unprompted review
Reply from Toponefutures
Thank you, Whitney! The energy in this review is everything and we love having you with us. Really glad the experience and the deals have been that good. We appreciate the recommendation more than you know!
I had a great experience with Ahmad
I had a great experience with Ahmad! The staff was friendly, professional, and very helpful throughout the entire process. They took the time to answer all my questions and made sure everything was handled smoothly. I truly appreciate the excellent customer service and would definitely recommend them to anyone looking for quality service. Thank you for making it such a positive experience!
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you, Leon. Ahmad making sure every question was answered and the entire process felt smooth and well handled from start to finish is exactly what we aim for. Really glad the experience left such a positive impression and we appreciate the recommendation!
Usman truly took the time to help me…
Usman truly took the time to help me out and straighten out my issues. T
He was a huge help! Thank you Usman!
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you, Michael. Usman taking the time to properly work through your issues and get everything straightened out is exactly the kind of thorough support that makes a real difference. Really glad he came through for you!
Ash was quick
Ash was quick, professional, and very helpful.
10/10 love this group
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you, Nate. Quick, professional, and helpful from Ash is always great to hear. Really glad the experience earned that 10/10 and we love having you here!
Thank you Alves
Thank you Alves!
I was having an odd KYC verification issue and Alves assisted me and was able to resolve the issue in less than 12 hours! I am now able to start working toward a payout. Fingers crossed!
Thank you again! Great support!
July 28, 2026
Unprompted review
Reply from Toponefutures
Thank you, Sam. KYC verification issues can feel like a real roadblock and having Alves get it sorted in under 12 hours so you could move forward toward a payout is a great outcome. Fingers crossed right along with you and here is to that payout coming through!
I sounded alittle frustrated but did…
I sounded alittle frustrated but did not mean it that way, ash answered all my questions and was very cooperative 10/10
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you, Jordan. Ash staying cooperative and making sure every question was answered regardless of the tone of the conversation is exactly the kind of patience and professionalism we are proud of. Really glad it all worked out and the experience earned a 10/10!
Ash helped me out with issues making a…
Ash helped me out with issues making a purchase and is very helpful and replys very quickly i will definitely make more purchases
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you, Naser. Ash helping you through purchase issues quickly and making the experience smooth enough that you are coming back for more is exactly the outcome we want. Really glad it all worked out and we look forward to supporting those future purchases!
Great team and firm
Been trading with TOF for quite awhile, everything are great! payouts are on time too! Had some issues with the dashboard but the team solved it very quick! Alves helped me in a timely manner and resolved it.
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you! On time payouts, a great overall experience, and a team that jumps on dashboard issues quickly is exactly what we aim for across the board. Really glad Alves got that resolved in a timely manner and that the experience has been consistently solid for you. We appreciate the continued trust!
EJIKE was awesome
EJIKE was awesome! He helped fix my account at no cost. Back to trading!
July 29, 2026
Unprompted review
Reply from Toponefutures
Thank you, Angel. Ejike getting your account fixed and getting you back to trading is the best possible outcome. Really glad it was handled so well and at no cost to you!
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