Toptek Store Reviews 171

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

he Seller shipped the item promptly, but were seriously let down by their Transport company. Online tracking said Monday, waited at home all day, nothing arrived. Same again Tuesday, same again We... See more

Company replied

Rated 5 out of 5 stars

Fast shipment, no dramas. We ordered a graphics card from TopTek after finding their site via a google search, after a bad experience with another retailer. TopTek were cheaper than that supplie... See more

Company replied

Rated 5 out of 5 stars

Products as described and best price by a fair bit including with shipping to Sydney. Order processing was very fast and efficient. Shipment arrived very fast despite end of year slowdown which didn... See more

Rated 5 out of 5 stars

The item I bought was priced substantially lower at Toptek Store than anywhere else I could find, and the delivery charge was also very much lower than elsewhere. It arrived extremely quickly, and it... See more

Company details

  1. Computer Store

Written by the company

Toptek Store is a Adelaide based online retailer with a strong focus on customer service, fast shipping and competitive pricing on all our products.


Contact info

4.2

Great

TrustScore 4 out of 5

171 reviews

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Rated 1 out of 5 stars

not delivered yet

Finally delivered, but using this courier will damage your reputation.

April 10, 2026
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Reply from Toptek Store

Thank you for your feedback. We’re sorry to hear about the frustration caused by the delivery experience.

Your order was dispatched on time from our side, and we use established courier services, including Team Global Express, which is a well-known carrier. Once the parcel leaves our facility, delivery is managed by the courier network, and unfortunately delays or service issues can occasionally occur outside of our direct control.

We understand how this impacts your experience, and we are always happy to assist in following up with the courier when issues arise. We have already noted this case and will continue working with the carrier to minimize similar situations in the future.

We appreciate you confirming the item has now been delivered, and we’re sorry again for the inconvenience caused during transit.

Rated 4 out of 5 stars

Buying off this website was good

Buying off this website was good. The shipping tracking information was lacking

March 26, 2026
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Reply from Toptek Store

We’re glad to hear you had a good experience with your order. We appreciate your note regarding the tracking information. We understand how important clear and up-to-date tracking is, and we are actively working with our courier partners to improve the visibility and consistency of tracking updates.

Your feedback is valuable and helps us improve our service. We hope to serve you again in the future with an even better experience.

Rated 5 out of 5 stars

Fast & efficient

Fast delivery, arrived in good condition!

January 31, 2026
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Reply from Toptek Store

Thank you for your feedback and support.

We’re pleased to hear your order arrived quickly and in good condition. We appreciate you taking the time to share your experience and hope to serve you again in the future.

Rated 5 out of 5 stars

Easy to Order….

It was easy to find the router I wanted listed on the website and go through the order process. The item was packaged well with efficient delivery even with Christmas coming up in a few days time.

December 22, 2025
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Reply from Toptek Store

Thank you for your kind review and for choosing us.

We’re glad to hear you found the ordering process easy and that your item arrived well packaged and on time, even during the busy Christmas period. We appreciate your feedback and support, and we look forward to serving you again in the future.

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Rated 3 out of 5 stars

The delivery was excellent

The delivery was excellent. The software is very limited in its application. My purpose for the interactive screen was to enlarge pictures for craft application from what I have encountered the installation of software to meet the objective is not compatible. Also, once I have the screen at the size required there is no way to lock it for use.

January 5, 2026
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Reply from Toptek Store

Thank you for your feedback and for sharing your experience.

We’re pleased to hear you were happy with the delivery service. Regarding the software and functionality of the interactive screen, we’re sorry to learn it did not meet your expectations for your intended use. Compatibility and feature availability can vary depending on the specific applications and setup environment.

Rated 5 out of 5 stars

Great Price and Excellent Service

This has been one of the best tech buying experiences I've ever had. Usually the tech sellers in Australia are pretty much the same price for any particular item, if one discounts, the others quickly follow and as we all know there is little margin in tech so discounts are generally small for anything that's worth buying. Toptek were 10% cheaper than all the other retailers "discount" price on an item that I have been thinking about buying for a while. The total cost of 2 items was almost $5k so the 10% discount was very meaningful. Quick and clear communication and a very fast dispatch were really the cream on top for this purchase. I will be buying from them again and would certainly recommend that everyone keeps them in mind when researching any major purchases.

January 5, 2026
Unprompted review
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Reply from Toptek Store

Thank you for your detailed review and support.

We’re very pleased to hear you had such a positive experience and that our pricing, communication, and fast dispatch made a real difference for your purchase. It’s great to know the value and service met your expectations, especially on a larger order.

We truly appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

Best Price and Great Service

Best Price, In stock and delivered on time. Will definitely use again - Melbourne, Australia.

November 24, 2025
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Reply from Toptek Store

Thank you for your kind review and support.

We’re glad to hear you were happy with the price, stock availability, and on-time delivery. We appreciate your feedback and look forward to serving you again in the future.

Rated 4 out of 5 stars

Overall the experience was good and…

Overall the experience was good and product very competitively priced. Appreciated talking to the rep via phone. The only issue was the delivery.....was supposed to post to home address but they didn't and had to carry it myself from the local Post Office.

October 8, 2025
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Rated 5 out of 5 stars

Toptek is top tier

Amazing price. Fast delivery. Perfect condition. Definitely a hidden gem

July 18, 2025
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Reply from Toptek Store

Thank you for your great feedback and support.

We’re really pleased to hear you were happy with the price, fast delivery, and product condition. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Easy transaction

Easy transaction, great price and quick delivery.

February 6, 2025
Toptek Store logo

Reply from Toptek Store

Thank you for your feedback and support.

We’re glad to hear the transaction was easy, the pricing was great, and delivery was quick. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

Rated 5 out of 5 stars

Never dealt with this company before…

Never dealt with this company before but good prices very fast shipping and well packaged
What more could you ask for

December 16, 2024
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Reply from Toptek Store

Thank you for your kind feedback.

We’re pleased to hear your first experience with us went smoothly and that you were happy with our pricing, fast shipping, and packaging. We appreciate you choosing us and hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

No bullshit

Fast postage, competitive pricing and no bullshit 👍.
Highly recommend Toptek.

November 4, 2024
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Reply from Toptek Store

Thank you for your feedback and recommendation.

We’re glad to hear you were happy with the fast shipping, competitive pricing, and overall service. We appreciate your support and look forward to serving you again in the future.

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Rated 5 out of 5 stars

Great all round

Great all round. Simple to order, great price and quick delivery. No issues at all

September 18, 2024
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Reply from Toptek Store

Thank you for your feedback and support.

We’re glad to hear you had a great all-round experience with easy ordering, competitive pricing, and quick delivery. We really appreciate you taking the time to share your experience and look forward to serving you again in the future.

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Rated 1 out of 5 stars

They are not trustworthy

Toptek advertises products they do not have. They will answer all your questions happily and once you place the order will cancel it after payment is recieved. Be very careful with this company.

October 10, 2023
Unprompted review

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