Torro Funding Reviews 1,036

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the funding process smooth and understandable. Many people highlight the exceptional customer service, noting the team's dedication, clear communication, and ability to secure favorable terms and quick funding. The overall user experience is consistently described as efficient, stress-free, and highly satisfactory. However, some customers were dissatisfied with aspects of the payment process, mentioning unexpected service fees and issues with obtaining credit cards that could be acquired for free elsewhere. A few other people also felt that communication was aggressive or unclear, leading to frustration and a perception of unprofessionalism.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and communicative... See more

User experience

People report positive experiences with user experience. Many customers describe the process as super simple,... See more

Payment

Users describe negative interactions with payment. Many reviewers report issues such as being repeatedly... See more

Based on these reviews

Rated 5 out of 5 stars

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh an... See more

Company replied

Rated 5 out of 5 stars

Josh and Devon and the entire team at Torro were awesome with handling our transaction!!! We were able to secure the funding needed to move forward with our real estate ventures. They were courteous... See more

Company replied

Rated 5 out of 5 stars

In doubtful financial days, I did not hesitate to look for Torro Funding. We cannot be stranded and we have to continue working for my family and my employees. Thanks to Torro Funding and Adam, their... See more

Company replied

Rated 5 out of 5 stars

Richard was great to work with—quick, responsive, and really knowledgeable. He did a great job walking me through my options and making sure I understood everything. He offered solid solutions and hel... See more

Company replied


Company details

  1. #181 of 250 best companies in Non-Bank Financial Service
  2. #122 of 183 best companies in Alternative Financial Service
  3. #29 of 42 best companies in Finance Broker
  4. #67 of 103 best companies in Financial Institution
  5. #52 of 123 best companies in Online Marketplace

Written by the company

Founded in 2015, Torro Funding is a Fintech direct funder that provides working capital to U.S.-based startups, small, and medium-sized businesses. Unfortunately, many entrepreneurs have been denied traditional funding by their banks. Many merchants turn to Torro because we think differently from banks. We consider several historical factors, and our decision is not solely based on credit. In as little as 24 hours, your existing business could receive up to $500,000 in funding to cover various expenses such as meeting payroll, purchasing inventory, consolidating outstanding debts, and expanding. Could your business benefit from some extra money in the bank? If so, fill out our quick and easy application at www.torro.com or call 1-866-858-2404. You’ll typically receive a pre-approval in under 24 hours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very well

Well, the gentleman Zach ward was very helpful. Went above and beyond made me feel confident in moving forward, excited about what's to come, stayed on top of things with me. Communication was key, and he just went above and beyond. In every way. So I just wanna say thank you , you guys have a great employee on your side

October 16, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Such a great note, Michael. We are happy to hear you experience with Torro Funding and especially Zach met the care and consideration you deserve! We are always here for you as your business grows and scales. Cheers to your success!

Rated 5 out of 5 stars

Charlie was great ive worked with…

Charlie was great ive worked with charlie at least 3 times in the past and each time the process was quick and easy

October 27, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for sharing your experience with Torro Funding, and more importantly, Charlie! Relationships are important and we hope that Charlie can continue to be a tool for your business when in times of funding needs!

Rated 5 out of 5 stars

I commend Ogden Devon

I would like to commend Ogden Devon for his superb job handling all the details of the funding process. Everything went smoothly as he said it would and 8 out of 8 is not bad.
I whole heartedly recommend him.

October 14, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for stopping by, Bob! We are glad to hear that Devon helped your business secure the funding you needed. Torro is always here for all your funding needs!

Rated 1 out of 5 stars

I wouldn't even give these guys a 1…

I wouldn't even give these guys a 1 they suck horrible the person took my info and told me I had an offer and set a time for me to talk to the underwriter nothing but a lie and bs tried to sell me business credit build up and s bunch of other crap when they advertise they said they go as low as 400 I had 561 which I know is not good but don't advertise false hope

October 8, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

We’re sorry to hear you felt misled — that’s never our intention. After reviewing your file, it looks like you’re a startup with no business revenue yet. Our programs that go as low as a 450 credit score apply only to established businesses generating at least $240,000 annually. For startups without existing revenue, personal credit strength becomes the key factor in approval.

Because of that, our team introduced our business credit-building program, which helps entrepreneurs strengthen their business credit profiles to become fundable in the near future. We understand that may not be the solution you were looking for today, but it’s often the fastest way for new business owners to reach their funding goals.

Our goal is always to educate, guide, and support business owners — whether that means immediate funding or a plan to qualify down the road. If you’d like, we’re happy to revisit your options once your credit or business revenue improves.

— Torro Funding | Solutions Driven. Results Proven.

Rated 5 out of 5 stars

Working with Devon was so easy

Working with Devon was so easy, he walked me through the process and answered all my questions.

September 25, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Marty. Devon and Torro will always be there for your business for any financial needs, large or small. Happy our program worked for you!

— Torro Funding | Solutions Driven. Results Proven.

Rated 5 out of 5 stars

Great for a quick solution

Joshua Morales & the Torro team deeply understood my funding needs & helped me accomplish it in just a few days. their honesty & dedication during the entire process made it a pleasure dealing with them. would recommend to anyone looking for some funds quickly.

October 6, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Happy to help! Torro is driven to helping your business grow and thrive through any funding needs that may come up. Josh is a rockstar. Save his number incase anything comes up! Thanks for stopping by.

— Torro Funding | Solutions Driven. Results Proven.

Rated 5 out of 5 stars

The guys at Torro really worked hard to…

The guys at Torro really worked hard to help me out Zach Ward was awesome though out the entire process and will be using them again in the future. It’s nice when you feel like people are working to help you and and your new business grow. Thank you Zach

October 3, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Love this, Dustin. Happy that Zach was able to work with you to help you secure your funding goals. Torro will always be a tool in your tool box to help your business through any capital needs that arise!

— Torro Funding | Solutions Driven. Results Proven.

Rated 5 out of 5 stars

Devon made the experience so easy

Devon made the experience so easy. Highly recommend!

September 24, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Kelli. Happy to hear that Devon was able to help secure the capital you need! Torro is always here to answer your calls and secure funding for clients no matter if they are up and running, or just starting out!

Rated 5 out of 5 stars

Charlie gets it done. 5 stars

Charlie was persistent and understanding. Went above and beyond to wrap this deal up quickly and efficiently. Thank you again sir. Highly recommend.

September 30, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Nathaniel! Happy to hear Charlie got the job done for you! Keep his contact information saved in case you ever need business funding in the future. We look forward to servicing any future needs you have!

Rated 5 out of 5 stars

Adam from Torro always such a great…

Adam from Torro always such a great help when seeking funds for my small business. Thank you!

September 29, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for stopping by, Steve! Adam is one of a kind! Happy he is working hard for your business. We are here to support all of our clients no matter what the need for capital may be!

Rated 5 out of 5 stars

Had great experience with Charlie even…

Had great experience with Charlie even on my confusion
Thank you so much for helping me to get my business funded

September 25, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks fr the review, Esayas! Charlie is one of the best in the business. At Torro, your business is always in good hands. We are just a phone call away should the need for additional funding ever arise!

Rated 5 out of 5 stars

My experience with Torro Funding was…

My experience with Torro Funding was great. In a manner of minutes, I received the funding I needed to finish establishing my travel business. The staff was extremely helpful and efficient in assisting me with getting the funds. I’m grateful for their assistance. Believe Torro was genuinely dedicated to helping me achieve my financial goals.

September 1, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Howdy Linda! We appreciate you stopping by and leaving a review! We try to make things easy and fast because we know how important quick capital is for our clients. Please keep our information close by incase anything comes up in the future. Torro is here to help!

Rated 5 out of 5 stars

Joshua got the loan done

Joshua got the loan done. Very efficient.

September 9, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Paul David! Appreciate you letting us know that Joshua is doing a bang up job. Torro is always in your corner for all your funding needs!

Rated 5 out of 5 stars

Adam was amazing

Adam was amazing! I couldn’t have had a better person to help through this very stressful process. He is definitely the reason why I worked with Torro.

September 4, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for leaving your experience with us! Happy to hear Adam knocked it out of the park for you! keep his number incase any funding needs come up in the future

Rated 1 out of 5 stars

Caution.....Do yourself a BIG favor and…

Caution.....Do yourself a BIG favor and go somewhere else. What a shame of the process and service, completely humiliating!!!
They call me every day and offer me various programs and promise that they have programs for all types of loans regardless of credit history and indebtedness and so they call every day for a couple of months until they persuade you to fill out a loan application and after that they charge some kind of fees via card.I explain to them the whole picture of my credit in advance so that l don't want to waste anyone's time and ask them if they don't have a program so that they don't waste my time and charge fees for nothing, but they confidently claim that they have all the programs and that they can definitely help based on everything mentioned, just to persuade you to fill out a credit application and pay fees. After that they tell you to wait to hear from them and their underwriting. And after that you are called by an underwriting Peter who has no basic respect for the client and who unkindly humiliates you and simply hangs up on you. I try to call him back, but he texts me that he's booked for the rest of the day.
I’ve been in customer service about 25 years and this is totally unacceptable and unprofessional.Totally unfair.

September 3, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

We’re sorry for the experience you described—no one should feel disrespected or “humiliated.” We’ve opened an internal review of your interactions, including call recordings and the underwriting conversation you referenced.

A few important points about our policies:

No blanket promises. We offer multiple programs, but eligibility varies by credit profile and indebtedness. We never guarantee approvals “regardless of credit.”

No undisclosed fees. We do not charge application fees, and no fees are processed without clear, written authorization. If you see a charge you don’t recognize, we will investigate and correct it immediately.

Professional conduct. Respect is non-negotiable. If any team member fell short, we will coach and take corrective action.

Please contact our Resolution Team at 866-858-2404 so we can: (1) confirm your details, (2) add your number to Do-Not-Call, (3) complete our investigation, and (4) resolve any fee or service concerns promptly. We value your feedback and the opportunity to make this right.

—Torro Funding

Rated 5 out of 5 stars

Thank you Adam for your fast responses…

Thank you Adam for your fast responses and making the process simple.

August 27, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for leaving your experience with us! Happy to hear Adam knocked it out of the park for you! keep his number incase any funding needs come up in the future

Rated 5 out of 5 stars

Great People

Great people, easy to deal with. Line of communication was great. They walked me through the process step-by-step. I dealt with Devon he was awesome 👍

August 22, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey David! Thank you so much for the feedback. We are excited that you were able to work with Devon to secure capital for your business. Please let us know if there is anything we can do for you moving forward!

Rated 5 out of 5 stars

Amazing Customer Service

It was a pleasure working with Devon Ogden. He was very knowledgeable, and genuinely has a passion for great customer service. He assisted me through the process that ended with great results that changed my life. Once again, from the bottom of my heart.. Thank you, Devon Ogden.

August 11, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Brian! We are happy to hear that your experience with Torro, and more importantly Devon, was a great one! When we started Torro 10 years ago, our mission was to find creative solutions to the funding problems startups and existing business owners face daily. We will always be here to help guide you on your business journey! Cheers

Rated 5 out of 5 stars

Richard Madsen has been great to work…

Richard Madsen has been great to work with. I have been working with him for almost 3 years and he has always done what he has said and gone beyond to help me with my funding needs. Would highly recommend him and his company. Look forward to continuing our business together.

August 18, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Great review, Izaak! Its good to hear that your three year relationship with Richard has helped your business. Torro and Richard will always be in your corner should you ever need quick easy capital for your business

Rated 5 out of 5 stars

Adam was great to work with.

Adam made explained everything to me and made sure I understood everything. He made the process easy and fluid.

August 15, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Kent! We are happy to hear that the process with Adam was smooth sailing. Torro will always be here to help your business secure the funding you need!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look