Torro Funding Reviews 1,036

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the funding process smooth and understandable. Many people highlight the exceptional customer service, noting the team's dedication, clear communication, and ability to secure favorable terms and quick funding. The overall user experience is consistently described as efficient, stress-free, and highly satisfactory. However, some customers were dissatisfied with aspects of the payment process, mentioning unexpected service fees and issues with obtaining credit cards that could be acquired for free elsewhere. A few other people also felt that communication was aggressive or unclear, leading to frustration and a perception of unprofessionalism.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and communicative... See more

User experience

People report positive experiences with user experience. Many customers describe the process as super simple,... See more

Payment

Users describe negative interactions with payment. Many reviewers report issues such as being repeatedly... See more

Based on these reviews

Rated 5 out of 5 stars

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh an... See more

Company replied

Rated 5 out of 5 stars

Josh and Devon and the entire team at Torro were awesome with handling our transaction!!! We were able to secure the funding needed to move forward with our real estate ventures. They were courteous... See more

Company replied

Rated 5 out of 5 stars

In doubtful financial days, I did not hesitate to look for Torro Funding. We cannot be stranded and we have to continue working for my family and my employees. Thanks to Torro Funding and Adam, their... See more

Company replied

Rated 5 out of 5 stars

Richard was great to work with—quick, responsive, and really knowledgeable. He did a great job walking me through my options and making sure I understood everything. He offered solid solutions and hel... See more

Company replied


Company details

  1. #181 of 250 best companies in Non-Bank Financial Service
  2. #122 of 183 best companies in Alternative Financial Service
  3. #29 of 42 best companies in Finance Broker
  4. #67 of 103 best companies in Financial Institution
  5. #52 of 123 best companies in Online Marketplace

Written by the company

Founded in 2015, Torro Funding is a Fintech direct funder that provides working capital to U.S.-based startups, small, and medium-sized businesses. Unfortunately, many entrepreneurs have been denied traditional funding by their banks. Many merchants turn to Torro because we think differently from banks. We consider several historical factors, and our decision is not solely based on credit. In as little as 24 hours, your existing business could receive up to $500,000 in funding to cover various expenses such as meeting payroll, purchasing inventory, consolidating outstanding debts, and expanding. Could your business benefit from some extra money in the bank? If so, fill out our quick and easy application at www.torro.com or call 1-866-858-2404. You’ll typically receive a pre-approval in under 24 hours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Adam was great

Adam was great! Kept it honest and truthful throughout the process did not try to pressure me into anything or oversell me great experience!

August 15, 2025
Unprompted review
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Reply from Torro Funding

We appreciate the feedback, Albert! happy that working with Adam was a good experience for you. Keep his number handy incase you ever need additional capital in the future!

Rated 5 out of 5 stars

Very helpful

Very helpful. Talked me through everything made sure I knew all my options thank you Adam for helping me

August 13, 2025
Unprompted review
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Reply from Torro Funding

Hi Jamie. thanks for sharing your experience with Torro Funding and Adam! We strive to make the funding process as simple as possible. Please let us know if you ever need working capital in the future!

Rated 5 out of 5 stars

Devin Ogden was very responsive and on…

Devin Ogden was very responsive and on top of my loan needs. And I can still reach out if I have questions.

August 14, 2025
Unprompted review
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Reply from Torro Funding

Thanks for the review, Jaran! We are always here to help our clients no matter the situation. Give us a call anytime to pick our brains! Torro has got your back!

Rated 5 out of 5 stars

Had yet another fantastic experience…

Had yet another fantastic experience with Joshua morales! Truly appreciate how helpful and efficient it is to work with him

August 5, 2025
Unprompted review
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Reply from Torro Funding

Thanks for sharing your experience, Nickie. We hope by now you have Josh on speed dial by now. Torro appreciates your continued faith in us and will always be here to empower your business!

Rated 5 out of 5 stars

100%Exceptional service Joshua guided me…

Exceptional service Joshua guided me along the way and didn't give up on .y business

August 13, 2025
Unprompted review
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Reply from Torro Funding

Hey Dave! Thanks for taking the time to shoutout Josh! We love hearing our agents are doing a great job. Torro and Josh will never give up on you and will always have your back! Save our number in your phone for all business needs!

Rated 5 out of 5 stars

Joshua was amazing

Joshua was amazing. Helped get me same day funding. Walked through the entire process and compared different options with me. Happy with the service

August 11, 2025
Unprompted review
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Reply from Torro Funding

Thanks for sharing, Brett! Josh is one of the top rockstars in this industry. Happy he helped you secure some capital for your business. keep his number handy should you ever need some funding in the future

Rated 5 out of 5 stars

Dillion and Devon were great to work…

Dillion and Devon were great to work with. Every step was explained and happened just the way they said it would. I can't wait to refer them to some of my trucker friends!! Thanks a bunch guys!!!!

August 8, 2025
Unprompted review
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Reply from Torro Funding

Dona, Dillon and Devon are the Simon and Garfunkel of our time! We love that they were able to guide you through the funding process. please let us at Torro know if you need ANYTHING in the future!

Rated 5 out of 5 stars

It' always a pleasure to do business…

It' always a pleasure doing business with Torro Funding, Adam is always a great help

July 29, 2025
Unprompted review
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Reply from Torro Funding

Hey Alex! Glad you and Adam are buzzing! We appreciate you stopping by and letting us know what a great job he is doing.

Rated 1 out of 5 stars

Victor was especially frustrating…

Victor was especially frustrating during the application process. Misleading and lack of communication!

July 30, 2025
Unprompted review
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Reply from Torro Funding

Hey Taylor,

Thank you for taking the time to share your experience. We're very sorry to hear that your interaction with Torro Funding did not meet your expectations. We strive to provide transparent communication and a smooth application process, and it's clear we fell short in this instance.

Your feedback is incredibly important to us. We take concerns like yours seriously and are actively reviewing our internal processes to ensure we’re delivering the level of service our clients deserve.

If you're open to discussing your experience further, we’d appreciate the chance to make things right. Please feel free to contact our team directly at 866-858-2404.

Sincerely,
The Torro Funding Team

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Adam from Torro Funding. He was knowledgeable, professional, and extremely responsive throughout the entire process. Adam took the time to understand my business needs and helped me explore the best funding options available. He made everything smooth and stress-free. Highly recommend working with him if you’re looking for reliable and efficient funding support

July 28, 2025
Unprompted review
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Reply from Torro Funding

Thank you for letting us know what a great job Adam is doing! We at Torro strive to exceed our customers' expectations. We will always be here to help your business secure the funding you deserve!

Rated 5 out of 5 stars

Thanks so much for all your help

Thanks so much for all your help. It was great to learn about funding and discover what my options are. I appreciate you taking the time to get the best rates and longer pay back time. I’m so grateful to be working with you and look forward to future collaboration. It definitely takes some learning on how programs work and I feel like Joshua Morales spent a lot of time helping me be very clear on several offers. Thank you so much!

July 1, 2025
Unprompted review
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Reply from Torro Funding

We love hearing about experiences like yours, Kelly. Joshua has been in the industry for a long time and is an absolute rockstar. Save his number should you need capital for your business in the future. We are here to get results for our clients and take great pride in doing so!

Rated 5 out of 5 stars

The entire team we work with at Torro…

The entire team we work with at Torro were great and knowledgeable. Adam and Marcus were very efficient, and we were able to secure the funding needed for our business.

July 9, 2025
Unprompted review
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Reply from Torro Funding

Hey Oma! We appreciate you taking the time to share your experience with Marcus and Adam! Teamwork is the key to helping our clients reach their funding goals. Please keep Toro on your phone in case you ever need additional capital in the future.

Rated 5 out of 5 stars

Got the funding I needed

Got the funding I needed. Friendly customer service and speedy service. I appreciate Joshua Morales for taking the time to understand what I needed and how he could help my business. Definitely recommend Torro👍🏽

July 22, 2025
Unprompted review
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Reply from Torro Funding

Thanks Henry! We appreciate the you leaving us a review letting us know what a great job Joshua is doing. Torro is here for you whenever your business needs a little capital boost. Keep our number handy should you ever need our services in the future!

Rated 1 out of 5 stars

It's a scam

It's a scam. They asked for my on line banking login and passwords. major red flag!!! Do not give them your info or sign any documents they send you from AVENT. Jorge Charon is an arrogant, nasty individual who will try to push you right into there scam

*** responding to Torro*** Honest lending institutions (Private or traditional banking) will never ask you for login/ password information. Law Enforcement organizations and the Banking Community warn of these practices as you have zero recourse once they access your accounts. This is a unrecommended practice that is utilized by scammers. Bottom line I was harassed all day today by representatives of Torro who flip flopped on their stories. I stand by my review. Best advise..Move on..

June 29, 2025
Unprompted review
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Reply from Torro Funding

This review is completely inaccurate. Torro Funding never asked Michael for his online banking login or password. We brokered his file to Vader Mountain Capital, a private equity funder. Their standard contracts—like all merchant cash advance agreements—do include bank login access only in the event of default, which is industry standard and disclosed clearly in writing.

As for the mention of "Avent"—Torro has no affiliation with any company by that name. We exclusively use DocuSign for all document execution.

Lastly, calling out Jorge Charon by name with personal insults doesn't make your review valid. If you have a legitimate concern, we’re available to address it professionally. Otherwise, spreading misinformation helps no one.

—Torro Funding Management

Rated 5 out of 5 stars

Two Thumbs up for Devon and Jeff!

I first started searching for business capital through an SBA platform, which couldn't offer me much; but through the process of exploring options, I came across Torro Funding, and connected with Devon and Jeff. First of all, these guys are super enthusiastic, and, as they like to say, promise small and deliver big, which is exactly what they did. They took time to explain the process and make sure I fully understood how it works. They made it easy, delivered quickly, and even then, followed up once the process was complete. Something else I'd like to mention is that Devon and Jeff actually work together very well, which is the stuff that good companies are made of. Two thumbs up if you're looking for liquidity in a reasonably short amount of time and for really fair pricing. I'm definitely in a great position now to make my next moves! Thanks, Devon and Jeff! It's the start of a long and healthy financial relationship.

July 15, 2025
Unprompted review
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Reply from Torro Funding

Hi Kim! Wow! We can't thank you enough for sharing your experience with us and the world. We are happy that Devon and Jeff knocked it out of the park for you. Torro Funding always delivers whenever you need. Please keep us in mind for any additional funding that your business needs!

Rated 5 out of 5 stars

When my business need help Adam you…

When my business need help Adam you walk me step by step give me what I need it thank you sooooooo much I really appreciate it

July 11, 2025
Unprompted review
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Reply from Torro Funding

Thanks for the review! Adam is an absolute rockstar, and we are happy he was able to help! He is always just a phone call away, whether you need bridge, payroll, or expansion capital. We will stop at nothing to help you secure the funding your business deserves

Rated 5 out of 5 stars

Phenomenal Results!!!

Josh and Devon and the entire team at Torro were awesome with handling our transaction!!! We were able to secure the funding needed to move forward with our real estate ventures. They were courteous, knowledgeable and quick. We appreciate all your efforts.

L DeVoe

July 6, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for stopping by and sharing your experience with Josh and Devon! We were pleased to assist you in securing the funding you needed to grow your business. Torro has your back! If you need any capital in the future, we are just one phone call away.

Rated 5 out of 5 stars

Customer

Devon Ogden at Torro was great to work with and made this process very easy. I would highly recommend

July 6, 2025
Unprompted review
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Reply from Torro Funding

Hey Gabe! Thanks for letting us know what a great job Devon is doing. We at Torro funding think outside of the box to ensure our clients secure not just capital, but capital that works for them. Let us know if you need anything in the future.

Rated 5 out of 5 stars

Fast and Excellent service

Fast and Excellent service. Charlie was great to deal with.

July 11, 2025
Unprompted review
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Reply from Torro Funding

Hey Zack. Fast and excellent was Charlie's nickname in college. We are glad it worked out for you. Keep Torro and, more importantly, Charlie's number in your phone, should you ever need additional capital. Torro has your back

Rated 5 out of 5 stars

Charlie at Torro Funding was great to…

Charlie at Torro Funding was great to work with. He followed up quickly, was professional, and helped me get the funding I needed to handle my business needs. Highly recommend!

July 7, 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Cesar! Thanks for stopping by and sharing your experience. Torro Funding is always in your corner whenever you need capital for your business. Keep in touch with Charlie if you need anything in the future. He is the Chief Fundologist for a reason!

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