We purchased and paid in full for a total premier package two years ago and haven't had to use it until this week. My truck is currently on a hoist at Chevy for 3 days now waiting for approval on our... See more
Company replied
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See what reviewers are saying
I was told by Samuel Taylor that I had 30 days to request a full refund if I changed my mind on purchasing an auto warranty. I canceled the very day I signed up for the policy. It's been over three we... See more
John Myers was incredible! He was Professional, Knowledgeable and very easy to speak with, he also made sure we were taken care of and actually cared about our concerns which is not very common thes... See more
I purchased a warranty for my 2007 Mercedes-Benz E550. I didn’t think I was going to use the policy but a check engine light came on and I went to the dealership and they told me I needed a new intake... See more
Company details
Written by the company
Bike Parts and repairs
Contact info
United Kingdom
- tomsbikepartsuk@gmail.com
- totalautoprotect.com
Purchase experience
jason is a great guy. gives a lot of info and able to help immediately with different qouts and options
August 25, 2020
Unprompted review
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warranty coverage
you did just fine. The coverage was provided in a timely manner a t a reasonable cost. Thank you for your assistance.
August 24, 2020
Unprompted review
Total auto was able to find a plan that…
Total auto was able to find a plan that suits all of my needs for a portion of the price.
August 22, 2020
Unprompted review
I worked with Jason to find a warranty …
I worked with Jason to find a warranty that worked for my situation. He was very helpful and knowledgeable about all questions I had. The service I received was great!
August 21, 2020
Unprompted review
Ryan was very professional and caring
Ryan was very professional and caring. If I can give 10 stars I definitely would. Thanks guys
August 20, 2020
Unprompted review
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I talked to Jason last year about…
I talked to Jason last year about getting my trike an updated extend warranty. So I talked to him again today, and got it started he did a great job. Thank you, jason
August 19, 2020
Unprompted review
My first time with Autoprotect service…
My first time with Autoprotect service and from the beginning Joey was really professional and attentive to my Car coverage necessities!
Thanks
Hector
August 13, 2020
Unprompted review
Great customer service and…
Great customer service and knowledgeable support team!
-Respectfully a USAF VET
August 13, 2020
Unprompted review
Good first experience in purchasing warranty
I have not used the warranty yet, only just signed up for it, but my purchase experience with Matthew gave a very good first impression.
August 10, 2020
Unprompted review
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Total Auto
So far, the experience with the team at Total Auto Protect has been great. Jason is patient, classy and straightforward. I look forward to trying out the service and see how this company comes through on the policy. Heard nothing but great things.
August 10, 2020
Unprompted review
Excellent experience
Excellent experience
Very / fully knowledgeable
Great explanation of everything
Glad Total Auto reaches out to me
Thanx Nathan Meserve Jr
August 10, 2020
Unprompted review
Jason was very thorough and helpful…
Jason was very thorough and helpful throughout my decision making process. I found a good value in the product they offered it suited my needs. I would recommend this extended warranty to anyone looking to protect their car for an extended warranty.
August 6, 2020
Unprompted review
This is exactly what I was looking for
This is exactly what I was looking for. Aftermarket protection a motorcycle. Hopefully I won't need this, but I have it and peice of mind.
August 5, 2020
Unprompted review
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Great Experience
Jason was helpful and answered all my questions and I had a ton of them. He was also very polite.
August 5, 2020
Unprompted review
Helpful Staff
Everyone involved in the car extended warranty purchase experience was polite and helpful.
August 4, 2020
Unprompted review
Easy to do business on the purchase…
Easy to do business on the purchase side.
Hopefully, they will be as professional and helpful should something go wrong with the vehicle.
JM
August 3, 2020
Unprompted review
Very happy with the service
Very happy with the service. Excellent product at a great price. Would definately recommend Total Auto Protect to a friend.
August 1, 2020
Unprompted review
Reply from Toms Bicycle Parts
Hi Adrian,
We are extremely happy to see you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know.
Best,
Management
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Great job Matt!
Matt did a great job explaining coverage options and worked to get me good pricing. He also communicated his commitment to supporting me ongoing which was good as a new customer coming into this multi-year service relationship. I just purchased the policy, so very much look forward to Matt and TAP's support if or when it comes to needing to use my new warranty. cheers!
July 31, 2020
Unprompted review
Reply from Toms Bicycle Parts
Hey Paul,
Thank you so much for voicing your positive experience with our company as well as our agents. We are glad to have you onboard and look forward to servicing you. We will be sure to let Matt know how you feel.
Management
Matthew was helpful in explaining items…
Matthew was helpful in explaining items covered in my contract and was patient in answering all my questions. When i called back to go over a few things he was once again knowledgeable and well versed in regards to my vehicle. I would recommend him for your service contract needs.
July 30, 2020
Unprompted review
Reply from Toms Bicycle Parts
Hey AP,
Thank you so much for voicing your positive experience with our company as well as our agents. We are glad to have you onboard and look forward to servicing you. We will be sure to let Mattew know how you feel.
Management
Jason was persistent and thorough in…
Jason was persistent and thorough in getting the information I needed to complete the warranty process.
July 30, 2020
Unprompted review
Reply from Toms Bicycle Parts
Hey Ron,
Thank you so much for voicing your positive experience with our company as well as our agents. We are glad to have you onboard and look forward to servicing you. We will be sure to let Jason know how you feel.
Management
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