Wicked service (in a good way)! I've been a customer since 2011 and I have never been disappointed not even once. From their fast delivery to their customer service. Way to go!
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Great customer service. FedEx left package on front door. Got home but package missing. Call Totally Wicked & they sent a replacement order while they investigated. FedEx delivered to wrong address. N... See more
Company replied
Often times, it's not the product, but the people providing that product who earn our business. One person did that for me. My mod came defective. The fire button was "off". It looked like the man... See more
Company replied
Did have a tiny problem with a shipment but the service and speed of fix was awesome. Have used th company for a while and never before had any problem. Sure they are super busy with liquidation so... See more
Company details
Information provided by various external sources
Hello and welcome to Totally Wicked (TW). At the heart of our business is our customers. Without you, we have no business. While all businesses will be equally as effusive about the importance of their customers, the delivery on this intent often fails to live up to the expectation this focus suggests.
Contact info
2057 60th Place East, 34203, Bradenton, United States
- 1-888-761-9425
- info@totallywicked-eliquid.com
- totallywicked-eliquid.com
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No Better place
No matter where I have gone and what I've needed, I've never had better, more consistent service and recommendations from any place! Totally Wicked has been my #1 for nearly 5 years and counting.
Awesome
Y’all have been great all the time you were in the states! Hopefully, if things change and they get smart here, you will come back!
I ordered the red label liquid,american…
I ordered the red label liquid,american red tobacco flavor. There should be a warning with dark liquid products. They burn up your atomizers within a day or 2. I bought 5 bottles....wasted money.
Just great!!
Totally Satisfied after a number of…
Totally Satisfied after a number of years.
Amazing prices and always offering…
Amazing prices and always offering great discounts, wish the us location wasn’t closing! :-(. Thank you
I vape menthol
I vape menthol, with nicotine and the flavor is still there after 8 years, a good product
Unfortunate goodbye
It’s been great doing business with Totally Wicked unfortunately I’m told they’re getting out of the US market.

Reply from Totally Wicked USA
So sorry to see the store close
So sorry to see the store close. The employees were the best! They taught me everything and always took the time to explain the nuances of my device.
Did have a tiny problem with a shipment…
Did have a tiny problem with a shipment but the service and speed of fix was awesome. Have used th company for a while and never before had any problem. Sure they are super busy with liquidation so very forgiving. Customer service always A One. Will miss them
Service was great
Great deals and fast shipping!
Great great great company
Great great great company. A+++++++++++++++++++++++++
website fairly easy to use.
website fairly easy to use.
timely delivery
Been buying my products for years and…
Been buying my products for years and lately everything I typically buy is out of stock. On several occasions the e-liquid was old and discolored.
Great products
Great products, especially like the customer service, they are Awesome!!
Been using TW for years sorry to see…
Been using TW for years sorry to see them leave the states.
Awesome products and even better…
Awesome products and even better service. I wish I could give them 10 stars.
I have been going into the store for…
I have been going into the store for 11years. And I will miss it. Your online ordering is great too. And yes I have recommended to people to use the online site.
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