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3.0

Average

TrustScore 3 out of 5

5 reviews

5-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Made a purchase from this group

Made a purchase from this group. Never received the product. Sent email to the so called toughon and received a baroque of ads. No reimbursement, no replacement. Lost a customer over $23.00. Beware of this site. 01000110 01010101 01000011 01001011 01011001 01001111 01010101 00100001 toughon

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered a phone cover from Tough On…

I ordered a phone cover from Tough On and it was the wrong size. They did not hesiste to replace it with the right size. The emails were responsive polite and friendly with clear instructions on what I needed to do.

Thank you for your fantastic service

Charmain Woods - Happy Customer.

April 30, 2026
Unprompted review
Rated 2 out of 5 stars

Your Phone Will Crack

I have a Tough On phone case for my Galaxy 22 Ultra. Once, I dropped my phone onto a step ladder and despite protective case, it caused a black spot on tbe edge of my phone screen at the contact point. Eventually, the phone screen totally broke and I ended up paying $450 for a new digitiser. Two months later, I dropped the phone again (onto the ground) and the front glass cracked. It seems that the case is so hard that any shocks are transferred to the screen and not absorbed by the case. It needs to be more shock absorbing.
If you have one, make sure you don't drop your phone. It will crack.

August 1, 2025
Unprompted review
Rated 3 out of 5 stars

Faulty item, haven’t heard back

Ordered two items. Delivery was ok, not fast or slow. Happy with phone cover however car mount was totally hopeless and wouldn’t hold at all. Would definitely not trust it holding a phone in a car going over bumps etc. Contacted store through the website and haven’t heard anything back in weeks. Sent an email and waiting to hear something back.

November 2, 2024
Unprompted review
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