Toyota Deutschland Reviews 137

TrustScore 2 out of 5

2.1

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Company details

  1. Importer
  2. Auto Market
  3. Car Manufacturer

Written by the company

Toyota Deutschland – Willkommen auf dem offiziellen Trustpilot-Profil von Toyota Deutschland. Als einer der weltweit führenden Automobilhersteller stehen wir für zuverlässige Fahrzeuge, zukunftsweisende Technologien und einen verantwortungsvollen Umgang mit Mensch und Umwelt. Ob Hybrid, Plug-in Hybrid, vollelektrisch oder mit Wasserstoff – wir bieten Mobilitätslösungen für heute und morgen. Dabei ist uns eines besonders wichtig: Ihre Zufriedenheit. Hier finden Sie authentische Bewertungen rund um Service, Qualität und Kundenerlebnis – direkt von Toyota Fahrerinnen und Fahrern in Deutschland. Ihre Meinung hilft uns, besser zu werden. Haben Sie Fragen oder ein Anliegen? Unsere Kundenbetreuung ist gerne für Sie da.


Contact info

2.1

Poor

TrustScore 2 out of 5

137 reviews

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Rated 1 out of 5 stars

Service

hi, i am a die hard fan of Toyota , I had during 20 years living in Canada Toyota vehicles being very satisfied.Since moving to Germany I found that service hier is disaster Not of quality issue of Toyota but people around this band.It takes two days to find what you need. A disaster! These superfluous people have to go. Very disappointed, Jouri Koutsaev

April 1, 2026
Unprompted review
Toyota Deutschland logo

Reply from Toyota Deutschland

Hi Joura Koutsaev,

sorry to hear about your poor service experience with one of our partnered dealerships. Generally speaking, you are not obligated to have your vehicle maintained by one specific dealership. Of course you can have your vehicles service performed at any local Toyota partner.
If you have further questions or specific complaints, feel free to contact our customer service department.
E-Mail: kundenbetreuung@toyota.de
Phone numer: 02234 - 102 2690 (mo. - fri. 8am-8pm)

Best Regards,
Toyota Deutschland GmbH

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