TP Link Reviews 7,888

Cherry was amazing and fixed my problem easily even though I called late. Definitely recommend

Aldrin Regencia was very calm and very helpful with helping re set my deco. his calm manner made the process less stressful and despite having to be on call 30 minutes to help me he remained kind, clear and polite. 10/10 experience

I have several TP-Link products, especially Tapo cameras. They are all excellent, backed up with terrific documentation and after sales support.
I have an issue with a Tapo Hub, unable to receive the latest firmware to add compatibility for my new camera, so I got onto live chat and received great support from Jonathan today.

Glenn was very polite and helpful.

The website was a little buggy and I had to refresh a few times. The problem could not be resolved immediately.

Kiane Adam M. Benito was patient and very helpful. He is knowledgable and his questions helped me in resolving my slow internet issue. Overall a very good experience

Joshua was a pleasure to deal with. Prompt, polite and helpful. A rarity in customer service these days.

Ivan was extremely helpful in rectifying my issue with the light controller

The Support I received from Kinsey Nong was fantastic it took me about 3 hours on the phone with my ISP to solve this problem. When they could not fix it they suggested I try TP link, after 2 phone calls my problem was solved in an efficient, friendly and courteous manner. Thank you Kinsey.

Ivan responded very promptly and assisted all my needs. Thank you Ivan

Glenn was so helpful. He helped me step by step with all the possible reasons. And so kind and patient. Genuinely lovely. Thank you Glenn, and Tapo :-)

Glenn was really friendly and helpful. However, my problem was so difficult that it couldn't be solved right away!

This is a quick shout-out to Ms Wrenna Wu from TP-Link Support who help me fixed a rather frustrating issue when I tried to add and bind my new Omada APs and Switch to the Omada controller. Wreena was outstanding in her assistance ..demonstrating an impressive depth of product knowledge .. easily identifying the root cause of my issues and guiding me through the necessary configurations with clarity. Beyond her technical proficiency, I was also particularly impressed by her professional demeaner and her remarkable patience.

Service was 5/5, Aldrin helped me and went slow when I needed him to. He helped me reset it all up from scratch and sort out the errors that kept appearing. I'm very happy with his service, he did amazing.

Keira was a life saver. She picked up something others had not and solved the issue. Very grateful for her.

Jamesivan was very helpful and direct in communication

Ivan was able to quickly respond to my query and very quickly provide the solution and arrange for the return of the unit.

Chatted to JONATHAN and his service was top notch, needed a repalcement bracket for my Tapo door bell and he organsised it for replacment