Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different comp... See more
Company replied
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See what reviewers are saying
Same issue as may other customers. Paid £1 for initial tracking and cancelled the monthly subscription almost immediately. A month later they took £25 from my account which my banks fraud team is no... See more
Company replied
Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... See more
Company replied
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... See more
Company replied
1.1
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A pure scam
A pure scam. They charge you £1.00 to trace a parcel, Give you information you had given them, then 3 days later help themselves to £24.90 supposed subscription that you didn't sign up to. Give them a very wide berth.
December 13, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Just signed up as it said it had found…
Just signed up as it said it had found my parcel, I then logged on and nothing was found.
December 11, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Do not create an account with them
Be very careful, when you track a parcel they ask you to pay £1, not only they do not find the parcel but before you say anything, in reality have subscribe to them and you will pay £24 out of your account two days later. I asked for a refund as so unclear when you create an account and they are refusing to refund. Do not create an account, you are subscribing to them. really dishonest website.
December 8, 2021
Unprompted review
Reply from Trackerly
Hello Mrs Limoan,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
SCAM
Charged me £1 at first and now it has taken £60 out of my account. TOTAL SCAM
December 8, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
A total waste of time
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after initial enquiry. Not highlighted as a condition when I made my enquiry. Iniquitous. Of course, I have cancelled but anticipate a row getting my £24.90 back. Shame on Parcelforce for hitching in with this outfit. Dubious legally - I shall alert my MP.
November 23, 2021
Unprompted review
Reply from Trackerly
Hello Mr Amor,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
🛑FRAUD... BEWARE🛑
I've had a charge of £24.90 yet I have not used this service. I get all my deliveries through DPD and have their app so have no reason to use this service. I had to Google the name that was on my bank statement just to find out what it was. I've been charged for something I did NOT even sign up to. THIS IS FRAUD!
Luckily I noticed the same morning they took it and it hasn't went through properly yet as I got straight in touch with my bank reported the charge and cancelled my bank card!
Now the fraud team are sorting it for me.
I'd recommend to anyone whose had this charge they don't recognise to report it to your bank ASAP and cancel your cards... and also to get in touch with the fraud team...
October 30, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I paid £1 and then they charges me…
I paid £1 and then they charges me £24.99, tries to contact the support for a refund but they refused. TOTAL SCAM!!
October 9, 2021
Unprompted review
Reply from Trackerly
Hello Mr Gamal,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Like all the comments
Like all the comments. I have fallen for this too. I paid £1 to track an important parcel and they now keep taking £24.90. I didn’t sign up to anything and I don’t know how to stop the payments coming out of my account. Absolute disgrace.
October 1, 2021
Unprompted review
Reply from Trackerly
Hello Mrs Hillier,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Stay well clear of this company they…scum
Stay well clear of this company they are just trying to con people out of their hard earned money offering you deals for £1 and not telling you they sign you up to a monthly subscription of £24.90 which will keep being taken until you realise probably when it’s already to late and they have already took you for one payment
It. Is a disgrace that there are companies taking liberties with this kind of low life trick in these very troublesome time when hard working people are struggling to make ends meet stay well clear hope they go bankrupt
September 30, 2021
Unprompted review
Reply from Trackerly
Hello Mr Taylor-Ball,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Just like all the rest of the people on…
Just like all the rest of the people on here I also tried to find a parcel for £1 But have since been charged bloody £24.90 for F ALL!!! They don't even track your parcel it's a scam so take all our advice and stay away from these scumbags!!!!
September 17, 2021
Unprompted review
Reply from Trackerly
Hello Mr scott,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Taking Money by Deception
I sent a parcel earlier on in the year. Through DPD carrier. I had no involvement to my knowledge with Trackerly.net. Why would I, as I was using DPD. Monies have gone from my bank account to the tune of initially £1.00, and then £24.90 per month since April. 2021, I contact my bank, that it would have happend when I either tried to track the parcel, or in the terms and conditions.
Up to date, eventually through the bank, I got a telephone number and rang them, the person was evasive and rude at the end of the phone for Trackerly. They, sent a link to my email afterwards saying that the subscription ( i didnt take out in the first instance) was cancel. All very polite, please get in touch, I have tried and mail returned to sender.
I noticed on Trust pilot people with comments exactly about the same amounts I have said £24.90- taken without consent. Please stop this right now, and demand refunds....
August 31, 2021
Unprompted review
Reply from Trackerly
Hello Mrs Brown,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Why are the police not prosecuting this…
Why are the police not prosecuting this scum?
August 30, 2021
Unprompted review
Reply from Trackerly
Hello Mr Cocksey,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
They make a frauda
They make a frauda, took you're money with no notification. First you pay 1pound and after they make an auto- subscription and took 24.90.
August 29, 2021
Unprompted review
Reply from Trackerly
Hello Mrs Luhasz,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Firt they ask 1 pound and then they are…
Firt they ask 1 pound and then they are not give any notys and they are take people money form daylight robbery rubbish 24.90 i will not for give you all fakey people
July 28, 2021
Unprompted review
Reply from Trackerly
Hello Mr Bal,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Got onto this webpage by mistake when I…
Got onto this webpage by mistake when I was trying to track a package on ParcelForce.
When you enter the tracking number a short animation tells you they are looking for the package and then have found it. They ask for a £1 tracking fee but small print says this is a reduced month's subscription deal that goes up to £24 a month thereafter.
So they are then legally entitled to take the money from your account until you cancel.
I didn't pay and when I checked later it turned out I had entered the tracking number incorrectly. I tried it again to see what would happen and this time I entered a random made up number. It did the same animation to tell me it was looking for my parcel and them told me it had found it and asked for the £1 fee / permission to rob me for months afterwards.
DON'T use them - it's a con.
Only gave them 1 star as without it you can't continue to qrite the review.
July 21, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Do not give them any information
I have never done business with this company but they are pestering me with emails. I called them to tell them to remove my email address and they said they would however they didnt actually ask for any ID or the email address I wanted removing. Its also an overseas call centre with staff who have a very poor use of the English language. I have now blocked them on email and I have blocked them from calling me and texting me.
July 5, 2021
Unprompted review
Reply from Trackerly
Hello Mr Minister,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Do not use this scam company paid 1.00…
Do not use this scam company paid 1.00 couple days later they took £24.90 spoke to them awaiting answers 🙄
June 21, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
This is a total fraud scam
This is a total fraud scam, they take £1 provide no information now they have attempted to take £24.80 from my account??????
June 17, 2021
Unprompted review
Reply from Trackerly
Hello Mr Soulphire,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Same thing happened to me
Same thing happened to me, paid 1 pound next i know an additional 25 pounds was taken from my bank a couple days later, this company is a pure scam.
June 13, 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
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