Tradein Reviews 

1,642
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward trade-in process, noting that obtaining an online quote, printing labels, and posting items is quick, seamless, and entirely hassle-free. People also appreciate the very competitive pricing and exceptionally fast payments transferred directly to their bank accounts within days of sending. Some reviewers were not happy with unexpected valuation drops, mentioning that their items were reassessed at significantly lower prices due to minor perceived condition issues. A few other people also felt that customer support and communication during these valuation disputes was unhelpful, leaving them frustrated with the overall resolution.

What people talk about most

Payment

Consumers find payment experiences to be exceptionally positive, consistently highlighting the quickness and... See more

Service

Customers had positive experiences with service, frequently praising the fast, smooth, and efficient process.... See more

Price

Reviewers mention positive feedback about price, noting that they consistently received the best offers for... See more

Product

Reviewers highlight positive aspects of product quality, describing items as fitting nicely and matching what... See more

User experience

Clients share positive opinions on user_experience, highlighting a flawless and hassle-free process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspe... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,642)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Apple Watch Trade in

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully packed it. After a walk to my local Post Office they printed a QR label to my parcel and issued a receipt before Friday teatime.
The parcel arrived by lunchtime the following Monday. Later that day the agreed funds were sent to my bank account and were visible in my account today Tuesday 16th September. No issues and would recommend the service.

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

Whole trade in experience was very quick. Not a lot of correspondence - I only knew it had been delivered by checking the tracking number. I posted item on a Monday and the money was in my bank by Thursday first thing.

Payment was extremely quick and exactly what they valued my item at. Thank you.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process. I found the website very simple to understand, was offered a reasonable price and the postage and time to payment was very good. Will definitely use the company again.

September 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick and paid quotes price

This wasn't a main stream company I had heard of so was slightly weary. I am impressed, item was processed quickly and received the quoted amount no hassle. Would use again.

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Was a little apprehensive at first, but after doing some research I thought I would take the punt. I traded in my iPhone 13 Pro Max. I sent it off and a few days later, the money was in my bank account at the original price stated. No haggling down. Great service. Would use again.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

So easy all I had to do was wrap my items and hand them to the postman payment was fast and as promised will definitely use again

September 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Fitbit sale…

The whole process of selling my Fitbit was very easy. I was offered more by Tradein than any of the other companies I considered selling it to. I was emailed a label (there were other options) and I received the money into my account in 48 hours as promised. I would highly recommend Tradein.

August 29, 2025
Unprompted review

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