We have purchased everything we needed for our bathroom & kitchen renovation through Tradelink. Issues have come up along the way in terms of us ordering the wrong product or the builder accidentally... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tradelink was a pleasure to deal with I ordered a toilet roll holder online it was excellent quality my local tradelink gave me a call on arrival couldn't have been easier. I also purchased a vanity... See more
Company replied
Excellent service at Gympie store for item which had to be ordered in from Brisbane. Cheryl kept me informed of progress and let me know immediately it arrived. On an extremely hot day she happily car... See more
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Ordered a kitchen sink online. Found what I wanted quickly, ordering was simple and paid without issue. 5 days later I received an email to advise that the sink had come in and was ready for collectio... See more
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Company details
- Bathroom Supply Store
- Home Improvement Store
- Hot Water System Supplier
- Plumbing Supply Store
- Water Filter Supplier
Written by the company
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Written by the company
Contact info
Australia
- 1300 658 277
- tradelink.com.au
4.6
Excellent
6K reviews
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Reply from Tradelink
We're happy to hear that everything met your expectations! Thank you for your positive feedback.
All was fine
All was fine. When I called into your Balcatta store to pick up the guy on the counter was reluctant to acknowledge me then I said what I came in for he said it hadn’t arrived. Then when I quoted the order number he went off to the back and came out with it. Really confusing. Not good manners.
May 5, 2026
Reply from Tradelink
We appreciate your feedback and are sorry your pickup experience was not ideal. We'll address the service and communication issues to ensure a smoother process in the future. Thanks for bringing this to our attention.
Reply from Tradelink
Thanks for the positive feedback! We’re glad you were happy with our friendly team and clear communication. We appreciate your support!
Easier to order and quicker delivery…
Easier to order and quicker delivery than I expected
May 5, 2026
Reply from Tradelink
Thanks for the great feedback! We’re glad the ordering process was easy, and your delivery arrived sooner than expected.
Reply from Tradelink
Thank you for your kind review. We’re pleased we could provide a positive experience.
Reply from Tradelink
We're happy to hear that our service was quick, reliable, and helpful for you. Thank you for your positive feedback.
Excellent service and provider
Arrived a day after order found that they have great customer service, great display room very friendly and helpful staff. It was a pleasure to order and pick-up the product next day...Keep up the great work guys...
May 4, 2026
Reply from Tradelink
We're happy to hear that you had a positive experience with our customer service and display room. We are glad that our staff was helpful and friendly and that you enjoyed your order and pickup. Thank you for your great feedback.
product delivered in quick time
product delivered in quick time, order was in perfect condition & great service
May 4, 2026
Reply from Tradelink
We're happy to hear that your order arrived quickly and in perfect condition! It's great to know you received great service. Thank you for your feedback.
Easy to use website and quick communication.
Easy to use website.
Clear communication and easy pickup.
Will use again.
April 12, 2026
Reply from Tradelink
We're happy to hear that our website was easy to use and pickup was clear. We appreciate your feedback and look forward to serving you again.
GREAT SERVICE
January 28, 2026
Reply from Tradelink
Thank you for your feedback. We really appreciate it!
Reply from Tradelink
We're happy to hear that your experience was easy. Thank you for your positive feedback; we appreciate it a lot.
Very knowledgeable staff and a good…
Very knowledgeable staff and a good range of products.
April 10, 2026
Reply from Tradelink
We appreciate your positive feedback. It's great to know our team's knowledge and product selection impressed you. Thanks.
Easy ordering and prompt delivery
Easy ordering and prompt delivery. I am a satisfied customer.
May 1, 2026
Reply from Tradelink
We're happy that our ordering process was easy and the delivery prompt. Thank you for your feedback, we appreciate it.
Quick to get product in store.
Quick to get product in store.
Only place I could pick up my small heated towel rail. Not many small ones around.
April 30, 2026
Reply from Tradelink
We're happy to hear that you were able to quickly get the product you needed in our store. We appreciate you choosing us as the place to pick up your small heated towel rail.
Good honest advice and friendly
Good honest advice and friendly, professional treatment at the Midvale store.
April 29, 2026
Reply from Tradelink
We're glad you enjoyed your experience at our Midvale store. Thank you for your positive feedback regarding our team's honest advice and professional service.
Oliveri Venice kitchen right-handed kitchen tap
I ordered the Oliveri Venice kitchen tap, which, when it arrived at the store, was delivered to me in person by a Tradelink representative. This was very helpful.
April 29, 2026
Reply from Tradelink
We're happy to hear that you had a positive experience with the delivery of your Oliveri Venice kitchen tap. We appreciate your feedback and are glad we could be helpful.
Reply from Tradelink
We're happy to hear that our product is helpful for AAC communication on the phone. Thank you for your positive feedback.
Easy to make a purchase online with…
Easy to make a purchase online with locations nearby for click and collect
April 29, 2026
Reply from Tradelink
We're happy to hear that you found it easy to make an online purchase and collect it from a nearby location. Thank you for your feedback.
Great experience with Tradelink
Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives a nice fresh look to our bathroom. We didn't give 5 stars, as unfortunately the showroom has closed. A shame...
April 24, 2026
Reply from Tradelink
We're happy to hear that you found it easy to order and collect your vanity. It's great to know the product matches the pictures and brings a fresh look to your bathroom.
Very happy with the service and items selected.
I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heavy items into the car. The choice available is very good and clear photos and descriptions make it simple to select what is required. This is about the tenth time we have bought from Tradelink over the last three years and can recommend them to anyone looking for a good price range over many brands.
April 28, 2026
Reply from Tradelink
We're happy to hear that you had such a positive experience with our service and selection. It's great to know the online ordering and delivery to your local store was easy for you. We appreciate your continued business and recommendation!
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