Trade Motor Group LTD - Specialist Vans Reviews 

333
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brought my Audi A4 Avant in after an accident, if coming with a car don’t let the ‘van specialist’ put you off, they’re ’car specialists’ as well. From start to finish Anton always in communication, t... See more

Rated 5 out of 5 stars

Excellent customer service from first point of contact with Jonny. Travelled to TMG after reading many favourable reviews and I was not disappointed. Steve did a superb job carpet lining my new Caddy... See more

Rated 5 out of 5 stars

Bought a Ford EcoBlue Wildtrak – what an amazing vehicle! It’s an absolute beauty & beast and a perfect new addition to the family. Loving every moment behind the wheel. Huge thanks to Jonny and TMG F... See more

Rated 5 out of 5 stars

If there was only more stars Just letting all you guys and gals know if you need any van related issue /mod/repair or even need help with insurance issue Anton Tmg TMG Specialist Vans are the... See more

Company details

  1. Car Dealer
  2. also in
  3. Car Finance and Loan Company
  4. Used Car Dealer

Written by the company

Trade Motor Group 'TMG' is a new and used custom van specialist. 90% of our conversions are on the VW Caddy and VW Transporter, where we tune cosmetically and mechanically to create the best custom vans you will ever own. We transform vans inside and out, creating one-off builds that turn heads. VW Transporter T5 and T6's, Caddy vans and Fords are our specialities. At Trade Motor Group we work closely with a number of specialist finance providers to give you the best possible rates for your budget. We offer both HP and PCP packages on our vehicles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

333 reviews

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4.8

All reviews

(333)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

NOT TO BE TRUSTED

NOT TO BE TRUSTED. sold me a van with full services history only to find out it has 1 service. The owner is very unprofessional calling me a prick! great customer service TMG.

September 18, 2026
Unprompted review
Trade Motor Group LTD - Specialist Vans logo

Reply from Trade Motor Group LTD - Specialist Vans

For transparency, all of the reviews being posted across our businesses relate to the same individual and one single vehicle transaction.

From the outset, we tried to help.

The original advert did not state “full service history”. The customer was advised that supporting service-history information was still being sourced, and we were actively contacting BCA and the previous operator to try to obtain anything further that existed.

We were happy to continue doing that and repeatedly explained that these records can take time to obtain.

During that period, however, the customer continued contacting us repeatedly for updates despite being told that we were still waiting on third parties.

BCA has now confirmed in writing that it held one service record at the point of sale, but has also specifically confirmed that this does not mean no other service history exists elsewhere.

Rather than allowing that process to conclude, the situation escalated. The customer began demanding money and during the telephone dispute stated words to the effect of:

“If you don’t pay, you’ll feel the consequences.”

At that point we felt the conversation had moved away from a normal commercial query and into something we were no longer prepared to deal with informally.

Despite that, we still offered what we considered the fairest possible resolution:

return the van and receive a full refund.

That offer was refused because the customer wanted to keep the vehicle.

We had been prepared to keep assisting with the service-history search, but once the situation became repeated demands, threatening comments and reviews being posted across multiple unrelated businesses, we brought direct contact to an end and asked that any genuine dispute be dealt with formally.

We have retained the original advert, WhatsApp correspondence, call recordings, BCA correspondence and evidence of the full-refund offer.

We genuinely tried to resolve this properly and fairly. We are always happy to help customers where we can, but we will also protect our staff and businesses when a disagreement moves beyond reasonable communication.

The customer remains free to pursue any further service-history enquiries or formal legal route he considers appropriate.

We’ll rely on the documented facts rather than argue through review sites.

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Rated 5 out of 5 stars

The van was exactly as how described…

The van was exactly as how described very happy with the sale and after care also 6 month RAC warranty included would highly recommend MHG if your looking for a ford or VW van that stands out from the rest

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great people

Great people, Great service & a Great van bought from TMG vans. I can’t recommend this company highly enough, from start two finish. Absolutely Faultless.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

This company is every to deal with, nothing was to much of a problem as i had a mear with my own finance company !!
Many thanks to all

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Caddy respray

TMG were very professional and when they say we do a full respray they do it properly all the team made me feel welcome and I would recommend them to anybody

April 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Top tier service

Booked my Caddy Maxi in for a full lining in the back. Was finished the same day and Ste has done a stellar job. Can't recommend them enough!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Rear seat conversion

Had a rear seat conversion in my caddy , product was fantastic quality ,service was outstanding , everyone at TMG was informative and helpful , fitted me in around my working hours , travelled from Glasgow for this excellent service , would highly recommend

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Paint job

Absolutely fantastic set of lads who work there!!

Went on Monday evening and asked to speak to Anton to give me a price to paint a jacking point cover, Anton asked me how I found the company and told him followed him on social media for ages and watch all builds him and his team do!! Anton said the paint job is on the house.

That’s a business!!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from first…

Excellent customer service from first point of contact with Jonny. Travelled to TMG after reading many favourable reviews and I was not disappointed. Steve did a superb job carpet lining my new Caddy van, transforming the look of the interior and making the van so much quieter to drive. Love the LED spotlights too. Well worth the money. No hesitation in recommending TMG and I would happily go back there for further work.

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Purchased a Caddy from TMG afew weeks ago. Jonny was really helpful throughout the whole process.

Overall I was really happy with the service that I received and would definitely use again.

Also really impressed with the quality of the work that TMG had carried out on the van.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I bought my van from TMG about a year…

I bought my van from TMG about a year ago and the whole process was so smooth and informative, discussing what my needs and wants were and then presenting portions around that. It's been nearly a year and I'm still receiving the highest level of aftercare, from help problem solving issues beyond their control and outside of the warranty, to advice for how to achieve what I want and how to do it. The level of care and speed of replies has been beyond any other company I've purchased from.

These guys care about what they do and have built a strong community around those values.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Back again!

This is the second van purchased in a month, each time the same curtesy and professionalism, was shown. The deals are great, and the vehicles as specified. If you need a van go and see Wayne, he will sort it all out!

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

the best around

jonny was superb from start to finish, the quality of the vehicles at tmg is second to none. it’s nice to see a group of lads who genuinely enjoy what they do, and the finished product is proof of that. see you soon for another van.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic quality build for vans in the UK

Hi, I purchased a van off of Tmg-sv from start to finish these guys was so helpful through the process
Of building me a Dream van the only for a new edition to my fleet of vehicles they got every little detail down to an absolute perfection and I couldn’t thank them enough
For any one who’s looking for a van, not only a van but a one off piece of art these are your guys to go to absolutely fantastic throughout the whole process highly recommend and will use them again for their income in future

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

If you want the best you want tmg

Great communication from the get go from Jonny , he kept me updated along the way. They where very happy to accommodate any changes

the van is absolutely mint and finished to a amazing standard . The attention to details at TMG is the follow up and after care give great peace of mind

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

By far the best purchase

Excellent service throughout, Jonny was excellent and great handover from Anton. By far the easiest purchase of a van or car I’ve had. Van is immaculate and presented exactly as advertised. TMG really do have the best vans in the country. Cheers boys.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Bought a Ford Transit Custom

Bought a Ford Transit Custom off these boys and it looks fantastic,Jonny the salesman was great went through everything from looking round the van to getting all the paperwork sorted ready to drive it away.Great customer service,highly recommend you take a look at there vans.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

TMG Competion 👌

I recently took part in a competition with this company, who specialise in bespoke VW Caddy vans, and I couldn’t be happier with the whole experience. Anton and the rest of the team were absolutely brilliant from start to finish.

The entire setup is incredibly professional and really gives you confidence in what they do. I ended up taking the cash alternative due to family commitments, and there was no messing about at all , the payment was made instantly on arrival .

I’ll definitely be returning custom and will be recommending this business to all my friends and family. Hopefully I’m lucky enough to get another big win in the future, but even if not, this will be the first place I go when I’m ready to get a Caddy van.

the TMG competition experience has made a massive change in circumstances

Cheers Anton 👊

December 2, 2025
Unprompted review

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