Williams Trade Only Plumbing Reviews 

2,033
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff across different branches for being exceptionally friendly, highly knowledgeable, and always willing to help with any request. People note that visiting the local stores is always a positive, welcoming, and entirely smooth interaction. Some reviewers were happy with the exceptionally fast delivery services and reliable product availability for their daily jobs. Buyers also appreciate the very competitive trade prices and the wide range of plumbing supplies available immediately. Consumers emphasize that dealing with the supportive team is consistently hassle-free, efficient, and completely professional throughout.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting that team members are extremely... See more

Service

Reviewers mention positive feedback about service, highlighting consistent satisfaction and reliable support... See more

Product

Reviewers highlight positive aspects of product quality, pricing, and availability. Consumers consistently... See more

Price

Customers consistently note positive experiences with price, highlighting fair and competitive rates across a... See more

Delivery service

Consumers find the delivery service to be consistently reliable and efficient. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of Tradeonly for over 15 years and have always found the staff to be friendly, helpful and efficient. I have used many branches but am a regular at both Gosport and Fareham and... See more

Rated 5 out of 5 stars

One of the best plumbing suppliers with reasonable price, all the staffs from any branch very helpful and proactive. The best thing i like there is you can grab anything you require from the shelves.... See more

Rated 5 out of 5 stars

I have used this company for several years now. Staff inside the shop are extremly helpfull and accommodating The driver Ryan never lets me down on time keeping for my deliveries and is very f4end... See more

Company replied

Rated 5 out of 5 stars

The Luton branch is very good, Customer service is perfect everytime, the team is helpful. Not only that... Delivery driver always on-time and extremely helpful which is also good. The staff a... See more


Company details

  1. Plumbing Supply Store
  2. Heating Equipment Supplier
  3. Hose Supplier
  4. Hot Water System Supplier
  5. Pipe Supplier
  6. Pump Supplier
  7. Rainwater Tank Supplier
  8. Tool Store
  9. Water Filter Supplier
  10. Water Pump Supplier
  11. Water Softening Equipment Supplier
  12. Water Works Equipment Supplier

Written by the company

Founded by Mick Williams in 1972, we were a traditional local independent merchants for many years. Recently, the combination of great prices and the best products backed up by exceptional service has catapulted us forwards to become a major regional independent and one of the fastest growing merchants in the UK. Whilst other merchants may offer a confusing mess of price lists and discounts, we simply publish our best trade price, and charge the same price to every trade customer. If we get a deal from a manufacturer, then it is available to all our customers. All we ask is that, if we don’t know you, you are patient whilst we verify your trade status, as we do not deal with retail customers. Give our awesome online service a try - www.tradeonlyplumbing.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,033)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

The best plumbing and heating supplier I've ever used .

I make regular visits and complete lots of purchases from Williams trade plumbing , they are always so helpful knowledgeable about there products and very easy to deal with .
Their latest offers and deals are always made clear and sent out in good time .
I would personally like to thank the team at the sevenoaks branch for there hard work and commitment to providing a great service.
I can honestly say the reason I have stayed a loyal customer to Williams is the professional way I get treated as a customer and find Williams just so easy to deal with, great reliable service with a smile and always happy to help .
Well done to each and everyone one of you at Williams trade plumbing sevenoaks.

February 10, 2025
Williams Trade Only Plumbing logo

Reply from Williams Trade Only Plumbing

Hi David,
Thank you so much for this detailed and (rather lovely) feedback 😊
Being reliable, knowledgeable and committed to our customers is really important to us. I'm so glad to see that our Sevenoaks team are flying the flag for Williams with this! We appreciate your loyalty 🙌

Rated 5 out of 5 stars

Best heating merchants

Out of the merchants I only choose Williams. They always go out of there way to get you what you need. I like how 90% of stock is pick or mix style not having to await staff to get things for you. When you can see things you can pick up things you may of forgotten is this wasnt the case. The delivery I’m I’m stuck and the driver is free they’ll send as little as a pack of rad valves to me, the same day, even the point of a decent size coffee not a vending machine 1 gulp and gone, a decent size goes along way, the fact they only serve the trade helps with keeping waiting times down at the till, Williams being luton is a massive benefit to me, I don’t dread going to the suppliers when I do go there, and I’ll only go elsewhere where in a emergency, when Williams have gone above and beyond but still are unable to assist, of which rarely ever happens. I hope Williams luton is here to stay because my next nearest branch is to far away to commute to the amount of time I visit.

September 29, 2025
Rated 5 out of 5 stars

Used this company in Christchurch for…

Used this company in Christchurch for the first time. Having been in the building trade for 40 years I’ve never met a more professional and personable company. Extremely helpful with purchase and the delivery driver was equally helpful. 10/10

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

The Luton branch is very good

The Luton branch is very good, Customer service is perfect everytime, the team is helpful. Not only that...

Delivery driver always on-time and extremely helpful which is also good.

The staff are always on hand to help you aswell.

Arthur@StorkPlumbing

September 1, 2025
Unprompted review

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