Traderscale Reviews 924

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, courtesy, and the lightning-fast speed of their replies. Many people highlight the exceptional customer service, noting that the support team is top-notch, responsive, and genuinely helpful in resolving issues quickly and effectively. Reviewers also appreciate the clear rules and the overall excellent service provided, with many experiencing smooth and straightforward processes. However, some customers also noted issues with payouts, with a few reporting that their payout requests were denied due to alleged rule breaches, sometimes without clear prior notification or explanation. There were also occasional mentions of accounts being disabled or not receiving a live funded account after completing the required phases.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report positive experiences, receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of the... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful support.... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Another payout approved, honestly I wouldn’t go anywhere else. Rules are very clearly listed unlike other prop firms, I prefer the step 2 challenges personally for not having to worry about the consis... See more

Company replied

Rated 2 out of 5 stars

I had a mixed experience with TraderScale that I feel other traders should be aware of. Initially, I successfully received a payout using a specific trading approach. However, when I con... See more

Company replied

Rated 5 out of 5 stars

2nd payout received. No issues at all. Follow the rules get paid. Rules require understanding and communication with traderscale if in doubt, its not easy and you will breach some accounts in th... See more

Company replied

Rated 5 out of 5 stars

Another payout received with no issues. I’ve had 4 payouts since November and honestly no issues. The team are really fast to answer any questions and the rules are all there in black and white. I act... See more

Company replied


Company details

  1. Alternative Financial Service

About Traderscale

Written by the company

Based in Dubai, Traderscale is a proprietary trading firm dedicated to empowering traders worldwide. We provide traders with the capital they need to scale their strategies, helping them unlock greater profit potential and take their trading to the next level.

We understand that one of the biggest challenges for traders is limited capital, which can restrict growth and profitability. That’s why Traderscale offers funded trading accounts, allowing traders to access our capital, take on larger positions, and maximize their returns—without the risk of personal financial loss.

At Traderscale, we believe in fairness, transparency, and rewarding traders who demonstrate skill and discipline. Our motto is simple: Stick to the rules and get paid. If you trade responsibly and meet our criteria, you’ll receive payouts with a smooth and efficient withdrawal process.

Official Trading Partner of Sunderland AFC

We are proud to be the Official Trading Partner of Sunderland AFC, reinforcing our commitment to excellence and trust. Just as in football, discipline, strategy, and consistency are key to success in trading.

With a commitment to trust, opportunity, and trader success, we continue to build a community of traders who thrive in the financial markets. Join Traderscale today and take the first step toward becoming a profitable, professional trader.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had a bit of an issue with a payout

I had a bit of an issue with a payout. Got in touch via chat spoke to a guy called Marco and was all sorted within a couple of hours.

March 26, 2026
Unprompted review
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Reply from Traderscale

Thanks for your review! I'm glad we could assist you.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Honestly this prop firm is creme de la creme

Honestly this prop firm is creme de la creme. Minimum fuss and they do everything like exactly what it says on the tin. I had my first pay out certificate within less than 24 hours. Just be carefull following their rules and you will be looked after by them nicely. Highly recommended and unlike other prop firms no sneeky tricky rules to fail you.

March 24, 2026
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Reply from Traderscale

Thanks for taking the time to share your experience with us!

Rated 5 out of 5 stars

There’s lots of rules

There’s lots of rules and some can seem confusing, but once you understand them and stick to them you can get a payout. I had 3 payouts rejected due to breaking the rules but I finally got it accepted the 4th time. The Support team are always quick to respond to emails and helpful.

March 24, 2026
Unprompted review
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Reply from Traderscale

Hi Bridget,

Thank you for sharing your experience with us.
All trading rules are clearly shared from the beginning when purchasing an account, in the Help Centre, in the contract, and within the trader dashboard so traders have full visibility at all times.

We’re glad to hear you were able to stay consistent and achieve your payout, and we appreciate your feedback on our support team.

Rated 5 out of 5 stars

I’ve been using TraderScale for a while…

I’ve been using TraderScale for a while now, and honestly, it’s been a really smooth experience.
What I appreciate the most is how fair and straightforward their rules are.
There’s no guessing or worrying about hidden conditions everything is clearly laid out from the start, which makes it much easier to just focus on trading.

Another thing that really stood out to me is their customer support. I’ve reached out a couple of times with questions, and every time they were quick to respond and actually helpful, not just sending generic replies. You can tell there are real people behind it who care about helping you.

Overall, I feel comfortable trading with TraderScale.
It’s one of the few platforms where I don’t feel stressed about rules or support.
Marco has been epic in dealing with any issues I have had, everything just works the way it should.
Definitely recommend it if you’re looking for something reliable and actual payouts
10/10 for traderscale

March 23, 2026
Unprompted review
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Reply from Traderscale

Thanks for your review and your continued consideration!

Rated 5 out of 5 stars

I have been trading with traderscale…

I have been trading with traderscale for 1 year now and never had any issues with them as a prop firm, they are very fair and always attend to any issues that arise, whereas other prop firms don’t take the time to really deal with issues, the traderscale management team are second to none when it comes to dealing with issues and to my belief are one of the top prop firms out there. I would recommend anyone to trade with traderscale if they want fair treatment and actual payouts.
Thank you traderscale for all your help.

March 20, 2026
Unprompted review
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Reply from Traderscale

Congrats on your 1 year!, We appreciate you.

Rated 5 out of 5 stars

I am very pleased with Traderscale

I am very pleased with Traderscale! Their services are 10/10 when it comes to communication and help services.
They have been very fair propfirm and couldn’t recommend them more. They took the time out to deal with our issue personally and was very understanding and fair when it came to a small mistake that we had made. 5 Stars! ⭐️⭐️⭐️⭐️⭐️

March 20, 2026
Unprompted review
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Reply from Traderscale

thanks for taking the time to share your experience with us!

Rated 4 out of 5 stars

Traderscale

Really good PropFirm, after a lot of failed on account of my own psychologiy, i finally got a payout, it was not easy but keep trying and trust you, honesly if you respect your trading plan and traderscales'rules it a propfirm for you. The support answer me quickly Good PropFirm !

March 13, 2026
Unprompted review
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Reply from Traderscale

thanks for taking the time to share your experience with us!

Rated 5 out of 5 stars

MARCO IS VERY HELPFUL

Marco helped me through step by step to get set up, very very helpful.
Explained everything very clearly along the way.
Top class service

March 12, 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for taking the time to share your experience & I'm glad we could help!

Rated 5 out of 5 stars

I have found the communication and…

I have found the communication and action very responsive. It has been a pleasure working with such an efficient and organised company

March 6, 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for taking the time to share your experience with us!

Rated 5 out of 5 stars

Nice competition

I participated several times in the monthly competition and recently won the January edition. Great competition!

January 31, 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for taking the time to share your experience with us!

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