Traderscale Reviews 924

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, courtesy, and the lightning-fast speed of their replies. Many people highlight the exceptional customer service, noting that the support team is top-notch, responsive, and genuinely helpful in resolving issues quickly and effectively. Reviewers also appreciate the clear rules and the overall excellent service provided, with many experiencing smooth and straightforward processes. However, some customers also noted issues with payouts, with a few reporting that their payout requests were denied due to alleged rule breaches, sometimes without clear prior notification or explanation. There were also occasional mentions of accounts being disabled or not receiving a live funded account after completing the required phases.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report positive experiences, receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of the... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful support.... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Another payout approved, honestly I wouldn’t go anywhere else. Rules are very clearly listed unlike other prop firms, I prefer the step 2 challenges personally for not having to worry about the consis... See more

Company replied

Rated 2 out of 5 stars

I had a mixed experience with TraderScale that I feel other traders should be aware of. Initially, I successfully received a payout using a specific trading approach. However, when I con... See more

Company replied

Rated 5 out of 5 stars

2nd payout received. No issues at all. Follow the rules get paid. Rules require understanding and communication with traderscale if in doubt, its not easy and you will breach some accounts in th... See more

Company replied

Rated 5 out of 5 stars

Another payout received with no issues. I’ve had 4 payouts since November and honestly no issues. The team are really fast to answer any questions and the rules are all there in black and white. I act... See more

Company replied


Company details

  1. Alternative Financial Service

About Traderscale

Written by the company

Based in Dubai, Traderscale is a proprietary trading firm dedicated to empowering traders worldwide. We provide traders with the capital they need to scale their strategies, helping them unlock greater profit potential and take their trading to the next level.

We understand that one of the biggest challenges for traders is limited capital, which can restrict growth and profitability. That’s why Traderscale offers funded trading accounts, allowing traders to access our capital, take on larger positions, and maximize their returns—without the risk of personal financial loss.

At Traderscale, we believe in fairness, transparency, and rewarding traders who demonstrate skill and discipline. Our motto is simple: Stick to the rules and get paid. If you trade responsibly and meet our criteria, you’ll receive payouts with a smooth and efficient withdrawal process.

Official Trading Partner of Sunderland AFC

We are proud to be the Official Trading Partner of Sunderland AFC, reinforcing our commitment to excellence and trust. Just as in football, discipline, strategy, and consistency are key to success in trading.

With a commitment to trust, opportunity, and trader success, we continue to build a community of traders who thrive in the financial markets. Join Traderscale today and take the first step toward becoming a profitable, professional trader.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The best

My experience with TraderScale has been good so far. The platform works stably and the rules are clear if read carefully. The 10-day inactivity rule is strict, but it teaches you discipline and consistency in trading. Overall, the conditions are fair and I recommend traders to follow the rules carefully to avoid problems.

February 20, 2026
Unprompted review
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Reply from Traderscale

Thanks for taking the time to share your experience with us!

Rated 5 out of 5 stars

Another payout approved

Another payout approved, honestly I wouldn’t go anywhere else. Rules are very clearly listed unlike other prop firms, I prefer the step 2 challenges personally for not having to worry about the consistency rule and a few other perks. I’ve breached accounts before, my own fault for breaking the rules which is what you need to learn discipline so actually they are helping in the long run and every breach is a lesson. A total of $24,000 received in the last 3 months .

February 18, 2026
Unprompted review
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Reply from Traderscale

Thanks for your positive feedback!

Rated 1 out of 5 stars

PLEASE READ !!!!!!!

If I could leave 0 stars, I absolutely would — unfortunately, that’s not an option.
My payout was rejected with the explanation that I “breached” my account. If I truly breached the account, why was I never notified when it supposedly happened? Why wait until I reached an 11% profit on my $100K funded account and then suddenly reject my payout? It feels like they waited until I qualified for a payout just to deny it and get my hopes up. That is completely unacceptable.
They referenced a PnL of $2,368.61 and “scalping” profits totaling $2,411.80. Even if I accept their explanation, that only accounts for $4,780.41. What about the remaining $6,209.59 in profits? At the very least, that portion should have been paid out.
Instead, they refused to pay anything at all. It took me three months to reach 11% profit, following the rules as I understood them, only to be told “no payout” at the end. The lack of transparency, communication, and fairness is extremely disappointing.
To make matters worse, I previously left a negative review and was then emailed by their Chief Officer, Liam, who told me that if I deleted my review, they would reinstate my account. I deleted the review as requested — and then received no response at all. Because of that, I am reposting my review. The communication is extremely poor, and after being a member with their firm for three months, I clearly do not feel valued at all.
Based on my experience, I would not recommend this company.

February 5, 2026
Unprompted review
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Reply from Traderscale

Hi Anil,

Thank you for your review. We want to respond fully and transparently.

On the account decision, the following specific breaches of our Prohibited Trading Practices were identified following a thorough review:

•⁠ ⁠Excessive risk — adding to positions while in drawdown
•⁠ ⁠Toxic flow — negative risk:reward ratio on 9.92% of positions, generating $2,368.61 in net PnL
•⁠ ⁠Scalping — $2,411.80 attributed to this practice

These are clearly defined prohibited practices, available publicly here: https://help.traderscale.com/en/articles/9561450-prohibited-trading-practices

It is also worth noting that these rules are standard practice across the prop trading industry — they are not unique to Traderscale, and any serious funded trader programme will apply equivalent restrictions.

We want to be clear on how these rules are communicated to all traders. They are:

•⁠ ⁠Available to read before you purchase
•⁠ ⁠Outlined in the welcome email sent on day one
•⁠ ⁠Reinforced through multiple follow-up reminder emails throughout your time with us
•⁠ ⁠Explained in full in the Education section of our website
•⁠ ⁠In your contract you sign before your account is enabled for trading

These are not small print — they are front and centre from the moment you join, and we make every effort to ensure traders are aware of them well before they begin trading.

The payout was declined and the account closed on this basis. The account reset offered separately was a goodwill gesture for traders who wish to continue — it does not change or contradict the original decision.

We understand this is frustrating, particularly after the effort you put in. If you would like to go through any of the above in more detail, please contact our support team and we will walk you through everything.

Kind regards,
The Traderscale Team

Rated 5 out of 5 stars

Another payout received with no issues

Another payout received with no issues. I’ve had 4 payouts since November and honestly no issues. The team are really fast to answer any questions and the rules are all there in black and white. I actually find the consistency rule on the speedy accounts has made me a better trader, I no longer chase trades due to FOMO. Can’t rate Traderscale enough, far better service than any other prop firms I’ve used.

February 13, 2026
Unprompted review
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Reply from Traderscale

Thanks for your feedback and recommendation!

Rated 5 out of 5 stars

Be a stronger trader

My experience with TraderScale has been excellent. The team and trading rules are designed to help you develop into a disciplined, skilled trader — which is essential for long-term success. If your goal is to become a consistently profitable and professional trader, then TraderScale is the firm for you.

February 12, 2026
Unprompted review
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Reply from Traderscale

Appreciate you taking the time to give your feedback!

Rated 1 out of 5 stars

Fraudulent like behaviour

The rules are by far the worst in the industry, no multiple trades to average out position.
40% consistency forces you to keep trading even when you are in decent profit.
Just avoid them at all costs.
I've had trades close then check history and $70 is missing.
I've also had trades close randomly without hitting stop loss or to.

February 10, 2026
Unprompted review
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Reply from Traderscale

Hi Dominic,

After further review, we can see that You've breached the max drawdown, therefore we regret to inform you that your account is breached.

Just to clarify, our 2-Step model does not have a consistency rule and allows traders to add multiple positions on the same asset, which may be more suitable for your trading style.

Please also note that certain standard trading costs, such as swap fees for holding positions overnight, apply across all trading platforms. These fees may have been deducted from profits when positions were closed.

If you have any further questions, please contact support@traderscale.com

Rated 5 out of 5 stars

Exceptional Support – They Genuinely Care!

Every time I’ve reached out to Traderscale, the experience has been seamless. My experiences with Marco & Jeryl have been extremely positive. They have been professional, courteous, and lightning-fast with their replies. You can tell they actually value their traders, which gives me huge peace of mind knowing any problems will be handled properly. Highly recommended!

February 6, 2026
Unprompted review
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Reply from Traderscale

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

My experience has been really good.

My experience has been really good.. what I love about Traderscale is their fast n responsive support to ur every issues, looking forward to achieving great things.. Much love ❤️💥

February 9, 2026
Unprompted review
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Reply from Traderscale

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Professional support

Professional support, fair resolution, and great communication. TraderScale handled everything properly and I would definitely recommend them.

February 2, 2026
Unprompted review
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Reply from Traderscale

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Customer service is fantastic

Customer service is fantastic! Very quick to respond with well informative info! Marco is extremely helpful - clear answers straight to the point! Great customer service!

February 5, 2026
Unprompted review
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Reply from Traderscale

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Thanks Traderscale they just give me…

Thanks Traderscale they just give me the free 2 step challenge i got failed And they give the free new challenge i forget that and i just emailed them and then they give it They are very fast and reliable

February 6, 2026
Unprompted review
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Reply from Traderscale

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

The only prop firm i trust and…

The only prop firm i trust and recommend!
Fast payouts, strict rules, amazing support.

I’m trading with them for more than a year now, LEGIT!

February 5, 2026
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Reply from Traderscale

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

They are great

They are great, and professional, i traded with them, i get funded and requested payout that i received

They got responsive support too.
Thanks a lot to traderscale.

January 30, 2026
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Reply from Traderscale

We appreciate your feedback!

Rated 5 out of 5 stars

Almost 1 year with TraderScale so far…

Almost 1 year with TraderScale so far and I'd say it is one of the best prop firm there is out there, although, my opinion can be subjective. Overall, 90% experiences with them are positive, interface of their platform is user friendly and payouts are quite fast, especially at the beginning of the week (within 48 hours). If you are unsure or made some mistakes, better email them before applying for payout so you don't get refused.

February 2, 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for your feedback and continuous consideration for using traderscale!

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