Tradesea with Rithmic Reviews 

126
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the platform excellent for trading, appreciating its clean design, organized workflow, and intuitive user interface. Many highlight the ease of use, fast performance, and comprehensive features that cater to various trading needs, such as bracket orders, OCO, trailing stops, and risk settings. Reviewers also praise the smooth navigation, quick order flow, and readily accessible market data without clutter, making it an efficient tool for traders. However, some people were dissatisfied with the customer service, describing it as slow, unhelpful, and unresponsive to critical issues. There are frequent complaints about significant slippage, inaccurate stop loss settings, and glitches that lead to blown accounts or frozen charts, especially on mobile devices. Some users also reported issues with charts not loading and general platform instability, which negatively impacted their trading experience and led to financial losses.

What people talk about most

User experience

Consumers generally report a positive user experience, finding the platform intuitive, easy to navigate, and... See more

Website

Customers had ambiguous experiences with the website, with many praising its smooth performance, intuitive... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising it as the best... See more

Application

Reviewers mention ambiguous feedback about the app, with many praising its clean, intuitive design and... See more

Customer service

Users describe negative interactions with customer service, with many reviewers calling the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 1 STAR to 4 STARS June 5-25 Middle of month, 2026 They were able to help re-instate the lost accounts and give me back the ones that had an issue on their end! Thank you for resolving th... See more

Company replied

Rated 4 out of 5 stars

As a trading platform, tradesea is excellent. Their dashboard functionality is the best I have seen so far, with tradelogs etc all fully integrated. My only gripe is their support, which is a... See more

Company replied

Rated 4 out of 5 stars

what a great tool, never experienced AI in a trading tool like this before, excited to trade my favourite prop accounts on tradesea!!!

Company replied

Rated 4 out of 5 stars

Update on my previous review Only fair now I give an update on tradesea Having had some issues using tradesea previous, things have been working well last few days I've been using the platform so... See more

Company replied


Company details

  1. #240 of 251 best companies in Non-Bank Financial Service

About Tradesea with Rithmic

Written by the company

Tradesea™ is a professional grade trading ecosystem, enabling features like

  1. On-chart trading
  2. Advanced personalized risk settings
  3. Draggable Visual SL/TP Brackets
  4. Automated journalling
  5. Copy-trading
  6. Natural language (AI) based studies and strategies creation with realistic backtesting
  7. Web and Mobile apps

Our mission is to help traders grow consistently, trade profitably, and master their craft.

We partner with Rithmic for their market data, simulator and order routing.


Contact info

3.6

Average

TrustScore 3.5 out of 5

126 reviews

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3.6

All reviews

(126)

125 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible fills blew 3 accounts

When i entered a position my fill would be on an area that the candle hasnt been touched yet-a price area that was last hit like 5 minutes ago. stupidly bad fills and i didnt even realise until i saw my PNL at negative 2k and caused me to blow my account.

March 31, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi Matthew,

tradesea Simulator is powered by Rithmic, and all fill-related concerns, including slippage, are handled directly by them. Please reach out to Rithmic at support@rithmic.com with your trade details and they'll be able to assist.

Rated 1 out of 5 stars

Pricing error and insane spreads cost me 4 funded accounts — and I'm still being ignored

I entered a trade and was instantly down $5,000 with no market movement whatsoever. Nothing happened in the market. I just opened a position and was immediately in the red.

The reason was that TradeSea never updated to the new contract, so I was unknowingly trading on an outdated one with completely wrong pricing. Their price was also around 30 points below the real market price at the exact same time and there was nothing on the platform to warn me. No alert, no restriction, nothing.

When I raised this, TradeSea said they posted a warning in their Discord. That's not good enough. Traders can't be expected to monitor a chat server while they're actively trading. If there was a known problem this serious, entries should have been blocked on the platform itself. A Discord message that some people may never even see is not a warning.

To show how bad this was, the maximum loss allowed on my account was $2,000. The pricing error alone caused a $5,000 loss, double the limit, before I could do anything about it. All 4 accounts were gone in seconds. Two of them weren't even copy traded so they were completely separate trades, same result. This was nothing to do with how I traded.

I wasn't the only one this happened to either. Multiple traders were hit at the same time.

I raised a support ticket and heard nothing for over 48 hours. The only thing I was told was to contact their Rithmic directly. Directing me to Rithmic is not a resolution. I am your customer, not Rithmic's. The responsibility for ensuring accurate pricing and contract management on your platform sits with TradeSea.

I'm glad you're fixing the communication gap going forward, but that doesn't address what has already happened. I'd like to know what TradeSea intends to do for the traders who lost accounts due to this failure, as Lucid are waiting for you to reach out to them regarding people who were affected.

The least you can do is reach out to me directly so this can be resolved and so that my full details can be passed over to Lucid Trading so this can be properly reviewed and compensated. I want a real answer on what is being done for the traders affected, not another apology or a redirect.

Please reach out to me directly as a matter of urgency.

I've now been banned from the discord for asking to have my ticket urgently escalated.

Ticket Number: #2420

March 27, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi Zaid, We’ve checked your case, and our support team is actively working with you to resolve the issue you experienced. We appreciate your patience and are committed to getting this sorted for you as quickly as possible. If there’s anything further you’d like to share, feel free to reach out, we’re here to help.

Rated 1 out of 5 stars

Lost my funded

Lost my funded, said I made 3k closed the profit then app said I lost 4 k , lost my funded before I got a payout. Apparently I was trading on out of date contracts.unless they can give me my account back I would not trade with this company at all.i just want my account back

March 27, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi Joel, we’re really sorry about what happened. This was tied to the MGC contract rollover, a delay between the J and M contracts that caused stale pricing during that window. We posted a warning on our Discord server ahead of time advising traders not to trade GC/MGC until rollover was complete.

You deserve better than this experience.

Additionally, tradesea Simulator is currently powered by Rithmic. please reach out to Rithmic directly at support@rithmic.com
and include all relevant details.

Rated 1 out of 5 stars

I would give Tradesea and the support team a zero, if I could!

Worst trading platform with the worst fills, lagging, buffering, and all kinds of glitches. I have a powerful Xfinity internet connection, so the buffering had nothing to do with my internet.

I recently lost an account because each time I clicked to enter a trade, nothing happened. I clicked again and again; nothing. Then suddenly, everything popped up at the same time on the screen, and I was in three 2NQ trades! That was a total of 6NQ trades and SL not being respected.

The platform's "Daily Profit Target" (PDPT) setting doesn't work. I had set it at $1,520, and my trading ended up exceeding that limit and shot up to almost $1,800. That was indeed annoying because that amount well exceeded the $1,500 consistency rule I was targeting for the day.

The copy trading function does not work either. The "Leader" and "Follower" accounts on the platform were already pre-populated with two inactive accounts, and I was unable to replace them with the active accounts that I had.

I submitted my complaints to Tradesea five days ago along with a video of the issue. Initially, they closed the ticket the next day, claiming the issue had been resolved. I responded to reopen the ticket because nothing was resolved; I still could not set up copy trading. I asked them to check the backend and resolve the issue. I haven't heard from them again.

I decided to forget about the platform, and I have since transitioned to Quantower - so goodbye to Tradesea. Fix your software!
I do not recommend Tradesea to anyone at this time.

Update 03-28-2026:
As a follow-up to your response, I would like to state that the last email I sent to Tradesea's support team three days ago, in furtherance of their request for more information, did not receive any response till now.

March 21, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi,

we are truly sorry to hear about the experience you had on our platform.

The issues you described are absolutely not the standard we hold ourselves to, and we completely understand your frustration.

We also want to apologize for how your support ticket was handled. Closing a ticket without a proper resolution is not acceptable, and we are sorry you were left without a response after following up.

We would like to make this right. Could you please share your support ticket ID or the email address linked to your account? We will treat this as a top priority and ensure the right team looks into every issue you raised.

We hope to have the chance to restore your trust in tradesea.

Rated 1 out of 5 stars

So far their mobile platform is broken

So far their mobile platform is broken. How can you be up 100 ticks and negative 40 in p&l with 1 micro. On PC, the dom doesn't match the current price, play with caution! Until they fix mobile app I won't trade. The sell button appears broke(mobile), I get it its in beta

March 23, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi,

Thank you for sharing your feedback. We want to look into your experience directly.

Could you share your email address or support ticket ID so we can pull up your case and get this resolved as quickly as possible?

Best,
Team Tradesea

Rated 1 out of 5 stars

Copy Trader Failed- Cust Support Ghosted Me

EDIT 2 (Updated on 4/20/2026): TradeSea closed my ticket out this morning after TradeSea publicly stated this would be treated as a top priority and requested my ticket details. I provided everything requested and followed up multiple times. My ticket has now been closed without resolution, and I have not received any further responses despite repeated follow-ups. At this point, there has been no explanation that aligns with the trade data and no effort made to resolve or credit the losses. I would not trade with TradeSea if you copytrade. Their system is riddled with bugs & support will stop responding to you.

EDIT (Update on 3-31-2026): Since posting this review, TradeSea has provided multiple conflicting explanations for the same issue. Initially, I was told all accounts had the same P&L, then that a max loss limit was hit, then that a different account was the leader, and now that only one follower account hit a threshold. These explanations do not align with the actual trade data, where all follower accounts show identical P&L, identical trade sequences, and all stopped executing at the same time while the trading account continued operating normally. I have provided my ticket ID and am still waiting on a clear explanation and resolution. I will update this review if the issue is properly addressed.

I’ve been trading prop firms for over 5 years and am consistently profitable. I chose TradeSea specifically for their TradingView integration and copy trading capabilities. Unfortunately, my experience has been extremely disappointing. I run 5 accounts (1 leader, 4 followers). On a recent trading day, the leader account was profitable, while all 4 follower accounts were incorrectly closed out at losses of around -$600 each. These trades were not mirrored correctly, which completely defeats the purpose of using a copy trading system.

It gets worse. Their support team claimed all accounts had the same P&L (completely false), stated the leader account was negative (also false), and ignored screenshots clearly showing the leader account was profitable. They also claimed the follower accounts were closed due to hitting a max loss limit. This is not accurate. I previously had issues with that, so I fully disabled all max loss limits and stop losses on the follower accounts within TradeSea. I also provided screenshots from the prop firm dashboard confirming none of the accounts breached any limits.
The explanation simply does not hold up. The trades on the followers initially match the leader, but then the followers are force-closed at a loss while the leader account continues trading and finishes the day in profit. I have screenshots showing the leader taking additional trades after the followers were already closed out.

This is not a settings issue, it is a failure of their copy trading system. Instead of addressing the core issue, support continues to deflect and misrepresent what actually happened. This is not a minor glitch, this is a critical execution failure that directly caused losses across multiple accounts. If you are a serious trader, you cannot rely on inconsistent execution, you cannot trust a platform that ignores clear evidence, and you cannot risk multiple accounts on a system that does not properly sync trades.

I wanted this platform to work, but between the backend issues and how support is handling this, I am done using it. If this is made right, I will update this review accordingly. Until then, I strongly recommend looking elsewhere.

March 22, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi,

we are truly sorry to hear about the experience you had on our platform.

The issues you described are absolutely not the standard we hold ourselves to, and we completely understand your frustration.

We also want to apologize for how your support ticket was handled. Closing a ticket without a proper resolution is not acceptable, and we are sorry you were left without a response after following up.

We would like to make this right. Could you please share your support ticket ID or the email address linked to your account? We will treat this as a top priority and ensure the right team looks into every issue you raised.

We hope to have the chance to restore your trust in tradesea.

Rated 5 out of 5 stars

Found on X the hype made me try…

Found on X the hype made me try Tradesea and my experience so far is really good.

March 22, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 1 out of 5 stars

It's just not functional if you are a…

Response: The platform has potential if it executed correctly. But it does not. The Rithmic explanation, well I have to strongly disagree with that. I use NinjaTrader and MotiveWave with Rithmic and I dont have the same issues. Its your platform. It is just not ready yet. I wish you the best in development, and I truly hope it becomes what the vision is. Your product is not trust worthy at the moment however. To keep saying it is a data problem, not the platform, is driving distrust and credibility issues. It is not ready for traders to use.....plain and simple. It should not be offered as an option by any firm, but that is another topic.

Original post: It's just not functional if you are a serious trader. Randomly closes or fills trades outside of your orders, closes positions immediately after fill, data is incomplete on the charts, end of day dash is never right to name a few. If they fix the issues then great. They will say it's a Rithmic problem, but I have been trading for over 20 and that is not
happening elsewhere. I am just disappointed. Go ahead and try it. Warning shared. You will learn the lesson if you do. Thank goodness it is only the price of an eval. I didn't blow the account, I just stopped trading. I was excited to try it with Lucid.

March 13, 2026
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi,

We want you to know that a lot has changed since your experience. Many of the issues you've described including fill accuracy, chart data, and end-of-day reporting have been significantly improved, and we've been continuously working to make the platform more reliable for active traders.

Regarding the specific order behavior you mentioned, some of these are tied to Rithmic's execution layer, which is outside our direct control. In cases like these, the Rithmic support team is best placed to investigate and resolve them at the data feed and execution level.

We'd genuinely love for you to give us another shot. If you're open to it, feel free to reach out to us at support@tradesea.ai and we'll make sure you're set up for a smooth experience this time.

Rated 1 out of 5 stars

bad platform to trade with

bad platform to trade with. At least for now.. it will cost you money to trade here. Implemented Copy Trader doesnt even work properly and support trying to blame you that you used a wrong order.. specific case: leader account hit full TP, while the follower didnt close position. (proper copy trader does everything to the followers what the leader does). On their FAQ you cant find nothing how to use their copy trader correctly...

March 17, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi, we're sorry to hear about your experience with Copy Trader.

This is something we take seriously and want to investigate properly.

We've put together a walkthrough on how to set up and use Copy Trader correctly, which you can find here: https://youtu.be/fgMcYsGe7jc?si=0PeWQBzgqrzFN3-4, it may help clarify the setup in the meantime.

That said, we'd really like to look into your specific case on the backend to understand exactly what happened. Could you please reach out to us at support@tradesea.ai with your account details so our technical team can investigate? or just share your username here?

We'd love the chance to make this right for you.

Rated 5 out of 5 stars

I have been trading since last 3 years…

I have been trading since last 3 years and trust me i have used a lot of prop firms and their platforms to trade, but tradesea is one of the best i have come across, easy interface and best thing is i dont have to worry about selecting contract, it selects the futures contract itself, hatsoff to the team, thanks

March 12, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 1 out of 5 stars

It gives you the worst fills ever> Get…

It gives you the worst fills ever> Get your act together and start fixing the bugs

March 11, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

We're sorry your experience didn't meet expectations.

tradesea Simulator is powered by Rithmic, and all fill-related concerns, including slippage, are handled directly by them. Please reach out to Rithmic at support@rithmic.com with your trade details and they'll be able to assist.

Rated 5 out of 5 stars

Pretty Solid App

Pretty solid app, there are some things that can be improved but the product itself looks quite promising.

March 8, 2026
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 5 out of 5 stars

Trader friendly tool

Trader friendly tool, extremely intuitive and easy to use. I like that you can see your pnl right on the chart as you’re trading, easy drag and drop TP and SL.
Lockout feature and built in copy trader are coming in clutch!

March 9, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 1 out of 5 stars

Shouldn't even be in beta testing yet

Great idea. On the right path. Problem is it's untradeable. The consistent lag and disconnection issues force me to refresh my browser every couple of minutes during ny session. I can't execute or follow my trades without having to refresh over and over all day long. It's disgusting.

Update: would love to have a debug session. I don't know how to reply so I guess i do it here.

2nd update: sent a few emails back and forth with support and they didn't even want to help. Would love to use this platform, but I will stick with quantower for now.

March 3, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hey Peter, thanks for getting back to us so quickly, would you be available for a live debug session with a tradesea dev, we would love to address your issues and solve them.

Rated 1 out of 5 stars

Just bought lucid accounts and tradesea…

Just bought lucid accounts and tradesea cant even load the charts. Contacted lucid and they're putting the blame on tradesea platform. This is unacceptable. Charts, Dom, nothing is loading.

March 6, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Hi, we're really sorry to hear about your experience. Had you reached out to our tradesea support team directly, this would have been resolved immediately. If you're still experiencing any problems, please contact us directly and we'll make it right straight away. We'd really appreciate the opportunity to turn this around for you and if we do, we hope you'll consider updating your review. 🙏

Rated 5 out of 5 stars

Love it

brilliant to use, has transformed my trading experience. Highly recommend

March 4, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 1 out of 5 stars

Constant lag

Delayed data, absolute trash slippage with constant lag that you can't even open or close positions properly. Open a ticket regarding technical issues, and they'll end up putting the blame on you, even though it's their fault for the system. They don't offer any sort of refund or reset after screwing you over. People have complained about the lag, and they haven't done anything to resolve it. Don't use this especially with their terrible customer service.

March 4, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you for your review. We're sorry your experience didn't meet expectations.

tradesea Simulator is powered by Rithmic, and all fill-related concerns, including slippage, are handled directly by them. Please reach out to Rithmic at support@rithmic.com with your trade details and they'll be able to assist.

Regarding customer support, blaming a user for system-side issues is not something we condone, and if that was your experience, we'd like to know. Please contact us at support@tradesea.ai and reference this review so we can look into it.

Rated 3 out of 5 stars

Use with caution for now

The program and features look nice and run smoothly BUT use with caution. Horrible slippage and your stop loss and take profit brackets aren't accurate a lot of the time - mine have been multiplied by the amount of contracts I use several times.

March 3, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you for taking the time to share your feedback, and we're glad to hear the platform is running smoothly for you overall.

tradesea Simulator is currently powered by Rithmic. For any concerns regarding fills, please reach out to Rithmic directly at support@rithmic.com and include all relevant details.

For any other help, please reach out to our support team at support@tradesea.ai with your account details and a few examples of the affected trades. This will help us identify whether it's a configuration issue, a display bug, or something we need to address on our end.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Trading Platform with…

⭐⭐⭐⭐⭐ Outstanding Trading Platform with a Dedicated Team

I’ve tried multiple trading platforms over the years, but Tradesea genuinely stands out. The interface is clean, fast, and easy to navigate, yet powerful enough for serious traders. You can clearly see the thought and precision that has gone into building it.

What impressed me the most is the hard work behind the scenes. The team has clearly invested countless hours refining the features, improving the user experience, and ensuring everything runs smoothly. It doesn’t feel rushed or generic — it feels carefully built.

A special mention to Khushman , Bruno & Archie for the dedication and vision. You can tell there’s strong leadership and commitment driving the platform forward. That level of effort builds trust.

Reliable. Professional. Constantly improving.

Highly recommended for anyone serious about trading.

February 27, 2026
Unprompted review
Tradesea with Rithmic logo

Reply from Tradesea with Rithmic

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

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