Attended the training course which was the best I have been on going into good depth and knowledge. I have been on snugs training which was abit sh*t. I previously had on site training which boo... See more
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We love working with Trade Underfloor Heating. Our contact is Jack and he is fantastic. I would highly recommend TUS for your underfloor heating requirements. They are constantly updating and inno... See more
Company replied
I Just wish every company were like TUS and had an Ian . Ian has been so helpful throughout the process of buying my underfloor heating took the Time over various calls to explain what I needed. And... See more
Needed some obscure underfloor heating spares. Tried a couple of other suppliers who provided wrong parts. Then found the Undefloor Superstore on the internet. Unlike many, this company listen and do... See more
Company replied
Company details
Written by the company
At Trade Underfloor we specialise in the design and supply of energy efficient underfloor heating systems for new and existing homes. We work closely with hundreds of heating installers and property developers around the UK on residential and commercial developments of all sizes and our systems have featured in award winning developments and on Channel 4’s Grand Designs and Restoration Man. Our mission is to create a greener future by heating homes more sustainably. We supply a comprehensive range of underfloor heating systems, components, heating controls and more. Find out more at www.tradeunderfloor.co.uk
Contact info
Unit 4 Boundary Lane, DE11 7FU, Woodville, United Kingdom
- 01283 850040
- info@tradeunderfloor.co.uk
- tradeunderfloor.co.uk
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Underfloor project
Always helpful with sales and after sales prompt delivery and good product
They were very informative and helped…
They were very informative and helped to locate the part I needed straight away. I now have the part in time to have my UFH repaired. I would definitely use them again!

Reply from Trade Underfloor
Excellent and prompt service, good quality kit
Excellent and prompt service, good quality kit. Only qualifying factor was this time that a few items were missed out from the delivery and had to be chased.
Really good communication
Really good communication, extremely prompt service, high-quality products.

Reply from Trade Underfloor
Emmeti flow valves
Ordered the parts on Tuesday late afternoon, that weren’t in stock. The parts arrived on Friday morning.
Plus they were cheaper than other suppliers.
Highly recommended them

Reply from Trade Underfloor
Brilliant company
Brilliant company , great service, quick responses. Used multiple times no issues. Big shout out to the main man Ian there also:

Reply from Trade Underfloor
Great Service and cannot wait to get…
Great Service and cannot wait to get the underfloor heating installed

Reply from Trade Underfloor
Sophie & Hayden were very helpful
Sophie & Hayden were very helpful. Checking up on products to ensure I got the right bits I needed.
Many Thanks

Reply from Trade Underfloor

Reply from Trade Underfloor

Reply from Trade Underfloor

Reply from Trade Underfloor
Parts not delivered to my address
Parts not delivered to my address. my address on packing note inside package but not on outside of parcel.

Reply from Trade Underfloor
Amazing customer service. Very helpful and pleasant staff.
Dealt with a lady called Sophie to place my order and it was a pleasure.
They where recommended to my by emmeti after another supplier had messed me about for 8 weeks saying stuff was out of stock!
I needed some items from emmeti that aren't related to underfloor heating, they where more than happy to facilitate my order, from first phone call to delivery it was a real pleasure.
Promptly checked stock with emmeti to confirm availability, once order was paid, items came next working day.
Absolute legends!
Thanks Sophie.

Reply from Trade Underfloor
Exception performance
The Team at TUS are super fast and efficient.
The turn around on quotes is very quick which is helpful in wing work but the most important factor is that they are probably the only UFH manufacture who can actually tell you the technical details required to design a heating system. This truly puts them far above any competition.
As and added bonus their pricing is very good compared to the competitors. I highly recommend them

Reply from Trade Underfloor
Thumbs Up
I have to say dealing with TUS has been fantastic. Time is of the essence during a renovation and they respond quickly, their pricing is reasonable and their product is good quality. Sophie in particular has been great to deal with, super helpful. Might write another review in six months!
Underfloor heating training
This is the first time i've been to any sort of underfloor heating training. Mike did the training in an unhurried manner making sure everyone was happy before he moved on, if anybody had any questions they were answered before we moved on which was great. It was also great that it was a small group so everyone was looked after and the guys who had experience were brilliant too as no one was trying to show off their knowledge.
The lunch was great and again the guys were on hand to answer any questions we had during the lunch period so time was maximised as were the opportunities.
At the end we were all given the option to stay back if we has any more questions which again was great.
For me the only thing i would change is to give more hands on training which is what i wanted more off as i have no experience in this at the moment.
I feel the price for the course was fair and all in all a good day.
Hope to be working with you and your team in the near future.
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