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Trail Outdoor Leisure Reviews 

6,960
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic quality of the products, mentioning that camping items like mattresses, shelters, and chairs are extremely comfortable, highly durable, and offer great overall value for money. People also emphasize the smooth ordering process and fast delivery, noting that purchases arrive promptly and in excellent condition. However, some reviewers were not happy with delivery delays caused by the courier service. Consumers also mentioned difficulties with certain items being hard to pack away or having minor quality flaws such as stiff covers or delicate tent parts.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and affordability, praising items like the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting super fast shipping,... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the well-made fabrics,... See more

Order

Customers had ambiguous experiences with order processes, as many reviewers praised the quick delivery and... See more

Price

People report positive experiences with price, frequently highlighting great bargains, competitive offers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, and an awful lot of driveaway awning for the money, great value. Clear building and packing instructions, and everything included that we could need, which was nice. The attention... See more

Company replied

Rated 5 out of 5 stars

I have moderate arthritis in both knees which can make walking my daily average of 5 kilometres quite tiring. My new shoes are very light and the result so far has been very positive. Without comparat... See more

Company replied

Rated 5 out of 5 stars

The shaped inflatable mattress surpasses expectations on quality/comfort, so easy to install/inflate with the built-in air pump. Likewise for deflation and packing away. I wasn't sure whether it wou... See more

Company replied

Rated 5 out of 5 stars

Excellent event shelter at a great price in the sale. We had a large family gathering and needed to use some outdoor space. The weather was extremely wet but the shelter worked perfectly! Will also b... See more

Company replied



Company details

  1. Camping Store

Written by the company

From design to manufacture, from warehouse to your door - our products go on an epic journey, and we follow them every step of the way. Not only does this ensure they're of the highest standard, but it ensures the service we provide is of the highest standard too. Whether you're camping with family of paddleboarding with friends, we know the ingredients you need to have an adveture to remember. We also know that the less you have to carry, the better. That's why our products are designed to easily pack away, transport and set up.

Why Choose Trail?

Written by the company

Quality Product
From design to manufacture, we prioritize offering high-quality products that enhance your outdoor experience. Every item is carefully curated to delivery durability, performance and comfort.
Affordability
Outdoor experiences shouldn't have to cost. That's why we're committed to producing products to a quality standard and bringing them to you at a price you can afford.
Industry Knowledge
Our team includes industry experts with bags of experience who knows what's needed in a product, as well as fresh-faced enthusiasts on top of the latest trends.

Free UK Delivery

No Minimum Purchase

Purchases completed before 2pm will be dispatched the same day.

Contact info

Promotion box for Trail Outdoor Leisure

Up to 70% Off

Every month we release new deals offering up to 70% Off.

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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4.4

All reviews

(6,960)

1,251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Screw in Tent pegs

Excellent product, delivered on time. Made my camping experience much easier.

September 8, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Rated 5 out of 5 stars

Quick delivery and good sturdy chairs

Quick delivery and good sturdy chairs. Good value for money

August 19, 2026
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Rated 5 out of 5 stars

Great delivery

Great delivery - items are perfect for a sunbed and the beach

September 1, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Rated 5 out of 5 stars

Brilliant service THANK you🙌🏼

August 24, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Rated 5 out of 5 stars

Great delivery time

Great delivery time, sturdy strong rucksack. Very good for money.. im pleased to have used this seller.. nothing bad to say at all..Will be acquiring another shortly as happy with item so will buying another one.

September 16, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Rated 5 out of 5 stars
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Rated 5 out of 5 stars

Excellent quality, price and delivery!

Very happy with the sleeping bag quality vs price - great! Very fast delivery!

September 1, 2026
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Great to hear you’re so pleased with the quality and value of your sleeping bag. We’re glad it arrived so quickly too!

Rated 5 out of 5 stars

Every time I buy from Trail I have…

Every time I buy from Trail I have been delighted with their products. Startjng with the price, the quality, the speed of delivery snd when on the very rare occasion somethings not quite right, the brilliant customer service that the team gives. Makes you want to go back every time for more.

August 16, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Thank you for your continued support! It’s fantastic to hear you’ve been so pleased with our products, delivery and customer service each time you’ve ordered.

Rated 5 out of 5 stars

Fast

Fast , efficient good service and delivery, product as expected. Unpacked but not used as yet, therefore can’t as yet comment further.

August 31, 2026
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Great to hear you were happy with the quick delivery and efficient service. We hope you enjoy using your purchase!

Rated 5 out of 5 stars

Double self inflating air pad.

Double self inflating air pad. Well priced and will work well as a supplementary mattress in our camper van. Only grip we have is that it took 12 days to arrive. This was all down to the courier Evri. Evri have a very poor reputation in our area - Inverness. Other carriers seem to manage getting deliveries out within a reasonable time scale, but not Evri. If you live North of Dundee I suggest you think very carefully before placing you order, particularly if it is time critical. This is not a criticism of Trail Outdoor, although they may want to change couriers

August 31, 2026
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

We’re pleased to hear you’re happy with your self inflating mattress, but sorry the delivery took longer than expected. We appreciate your feedback regarding the courier and will make sure this is passed on.

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Super fast delivery. Great company to deal with.

August 31, 2026
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Lovely to hear you’re so pleased with your purchase and the speedy delivery. Thank you for the great feedback!

Rated 5 out of 5 stars

Trail Dome Shelter

This is such a great item for this price!
Unlike many other similar dome shelters on the market, this one has all 4 sides covered by both wall sections and mosquito nets, which makes it an even better deal. Also, very spacious for a family of 4.

August 28, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Great to hear you’re so pleased with your Dome Shelter! It’s lovely to know the spacious design and fully covered sides have made it perfect for your family.

Rated 5 out of 5 stars

Happy to support UK suppliers.

The awning poles ordered easily on the website at a competitive price and fast delivery. The quality is great, Happy to support a small UK company rather than save a few quid and increasing Amazon's wealth.

August 17, 2026
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Thank you for choosing to support us! We’re so pleased you’re happy with the quality, price and speedy delivery.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Item as described and great quality at great value for the sale price.

August 31, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Great to hear your order arrived quickly and you’re pleased with the quality and value. Thank you for your review!

Rated 5 out of 5 stars

Went well with tentbox

Easy to put together took half hour. Absolutely perfect for us went well with the tent box also it stood the ground in heavy wind and rain for one night in Derbyshire dales. Good quality for the price

August 17, 2026
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Great to hear it was easy to set up and held up well in the Derbyshire weather. Thank you for your review!

Rated 1 out of 5 stars

Courier service poor

Courier service limited, never received item and no option to use alternative courier which is a shame

August 4, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Good morning

I am sorry to hear about the issue you have had.

I have arranged for one of my colleagues to contact you to get this matter resolved.

Kind regards
Customer Service Team



Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

We bought a couple of camping chairs…

We bought a couple of camping chairs and discovered a minor fault on one of them after their first use. Although minor, it would in effect, prevent us from using it.
We contacted Trail Outdoor regarding the problem and they replied, quite quickly with a promise to replace the chair. The replacement chair was sent out by Express and we received it two days later.
Absolutely brilliant customer service from this company. I would gladly recommend them for their service and thank them again for their help with this matter.

September 7, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Thank you for your kind review. We’re really pleased our team could resolve the issue quickly and get a replacement chair out to you. We really appreciate your recommendation!

Rated 5 out of 5 stars

Aston Skylight Driveaway Awning

We bought the Aston Skylight Driveaway awning. Easy to put up and take down. Very sturdy and quality material. Great price. Was reduced from £899.99 to £499.99. Delivery was good.

September 11, 2026
Unprompted review
Trail Outdoor Leisure logo

Reply from Trail Outdoor Leisure

Thank you for your lovely review! We’re delighted you’re so pleased with the quality, ease of use and great value of your awning.

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