I ended up taking back my purchase, as I read more into this being a potential scam. Plus, while I was delivered a product, it did not work with my children's temperaments. Despite my misgivings, I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I love the physical card deck- it is fun for my almost 4 year old and while we are still struggling to use them in the moment of big feelings, he does like looking at them when he's calm and will some... See more
Company replied
Trailies cards helped me figure out for my child what id never figured out for myself, despite thousands in councillor fees How to calm down Props like name what you see, hear, feel or do de... See more
Company replied
Being able to name big feelings has made all the difference in those trying moments. Using our bodies to process the emotional waves comes naturally now. Outbursts are shorter. Resolve comes sooner. I... See more
Company replied
3.4
Average
91 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was SCAMMED an additional $200 over…
I was SCAMMED an additional $200 over my $40 approved order of cards. They aren’t physical cards apparently and a SECOND charge I did NOT approved of $200 followed the original $40.
NO ONE will reply or answer me now. Many emails sent for refund or help request.
DO NOT ORDER!
January 1, 2026
Unprompted review
Tried plenty of parenting tools before
Tried plenty of parenting tools before, but this is one of the few we’ve stuck with. It’s realistic and easy to use.
December 25, 2025
Unprompted review
Reply from Trailies
Hi Connie,
Thank you so much for sharing this — it truly means a lot. We know how many tools parents try before finding something that actually sticks, so hearing that this has felt realistic and usable for your family is incredibly encouraging.
We’re grateful you took the time to leave a review and be part of the Trailies community.
More than happy
I like how the cards are organized by emotions. It makes it easy to grab the right one when things escalate quickly.
December 25, 2025
Unprompted review
Reply from Trailies
Hi Emily,
That’s wonderful to hear — thank you so much for sharing. We’re really glad the emotion-based organization is helping you grab the right card quickly when things escalate. That’s exactly what we hoped it would do.
If you ever want tips on pairing cards or using them preventively, just let us know — we’re more than happy to help.
This is a scam
This is a scam! I had ordered the big deck of cards end of November! I have yet to receive them and customer support isn’t responding! Do not buy from them you won’t get what you paid for! Beyond upset they using kids to rip people off. I have tried multiple times to contact Trailies they say to DM them and never respond. In chatting on social media they keep saying my order was stuck in the system and they have released it; they’ve given this excuse twice and a month later still no cards! I’d leave a negative star review if possible. Don’t waste your money, you pay for headaches and LIES nothing more.
November 23, 2025
Unprompted review
Works well for our neurodivergent…
Works well for our neurodivergent child. Short, sensory-based activities that don’t feel forced or overwhelming.
December 25, 2025
Unprompted review
Reply from Trailies
Thank you so much for sharing this. We’re really glad to hear the activities felt accessible and supportive for your child.
Designing short, sensory-based tools that don’t feel forced is exactly what we aim for—especially knowing how important regulation and autonomy are for neurodivergent kids.
We truly appreciate you taking the time to leave this review.
Not perfect, but significantly better than before.
Bedtime has gone from stressful to manageable. Not perfect, but significantly better than before.
December 19, 2025
Unprompted review
Reply from Trailies
Thank you so much, Sidorela — we’re really glad to hear bedtime has shifted from stressful to manageable! <3
I haven't received the cards yet and no…
I haven't received the cards yet and no instructions on how to access the digital.
December 23, 2025
Unprompted review
Reply from Trailies
Barbara, thank you for your feedback — and I’m really sorry for the confusion and the wait.
I'm happy to see since your review we’ve already assisted you and made sure you have access to the product you wanted!
Not helping thus far
Not helping thus far. I’m ADHD neurodivergent and my 2&3 year olds are a bit too young. We’ve done some of the “excited” cards like blowing up the balloons with a happy thought and letting them blow away. Also the “frustrated” cards like walking in slow motion and the stretchy face fun. I’m not so sure this is for us but continuing to try.
December 18, 2025
Unprompted review
Reply from Trailies
Thanks for your honest feedback. Our cards are designed to support children across a wide range of ages and developmental stages, but we recognize that very young toddlers may need more guidance to engage fully. Many families with 2–3 year olds have found success by adapting the activities to suit their child’s energy and attention levels.
Trailies sucks
I paid for the app but don't have it on my iphone which is where I need it. If I can't access/use it on my phone, I don't want it. If I try to go to the app on th App store, it wants me to pay AGAIN. Help, or give me a refund. I've emailed several times with no response.
December 17, 2025
Unprompted review
I feel there was false advertising
I feel there was false advertising, as when I placed the order for a deck of cards and AFTER I entered my credit card number, there was a confirmation that I would get the digital option and that the deck of cards could be added for an additional cost. I sent several emails requesting a refund but got run arounds each time. My credit card was charged $29.95 on November 20, 2025, and I have been dealing with trying to get a refund since then. They are not cooperating at all. I would recommend NOT ordering anything from this company.
November 20, 2025
Unprompted review
Reply from Trailies
Hi Teresa,
We’re really sorry you’ve had this experience — and we want to resolve it for you, but we can’t locate your order from a Trustpilot username alone.
We’ve already contacted you through Trustpilot and asked you to share your order details (or the email/phone used at checkout), but we haven’t received a reply yet. We’ve been trying to reach you so we can help, but without your info we can’t verify the transaction or process anything on our side.
Please reply to our Trustpilot message with either your order number or the email address used at checkout, and we’ll immediately look it up and sort this out.
We breathe together
Honestly, it helps me regulate too. We breathe together.
November 18, 2025
Unprompted review
Reply from Trailies
Hi Leslie,
This is so beautiful — thank you for sharing 💛
One of our favorite parts of these cards is exactly this: they support the child and the parent. Breathing together turns a tough moment into a shared calm, and it’s amazing to hear it’s helping you regulate too.
We’re really grateful you’re part of our community.
I am a Pediatric Nurse Practitioner and…
I am a Pediatric Nurse Practitioner and am grateful for Trailies and their products. Parents are extremely grateful for the tangible and effective guidance for managing their child’s big emotions.
November 22, 2025
Unprompted review
Reply from Trailies
Hi there,
Thank you so much for sharing this — it truly means a lot coming from a Pediatric Nurse Practitioner 💛
We’re incredibly grateful that you trust Trailies as a tool to support the families you work with. Hearing that parents find the guidance both tangible and effective is exactly why we created these resources in the first place.
Thank you for the care you provide to children and families every day — and for allowing Trailies to be part of that important work.
Bought during a late-night mom-guilt…
Bought during a late-night mom-guilt scroll… worth every penny. The “parent script” part is what I didn’t know I needed.
November 9, 2025
Unprompted review
Reply from Trailies
Thank you so much for your kind words! 💛 We’re so glad the parent scripts resonated with you—it’s amazing how a little guidance can make a big difference. Late-night mom-guilt scrolls sometimes lead to the best finds, right? 😉
Wishing you many calm and joyful moments with your little one!
Navigating emotional landscapes is now fun
My experience has been great because I've learnt to not only have emotions but also to navigate more challenging ones in a safer manner . Also I'm around a lot of children on various capacity and it's great to have the big feelings deck right at hand . I came form being told I wouldn't be capable or genuine emotions to being able to navigate emotions and the big feelings deck is a big part of that . The team are great at sending helpful information and responding to emails . Id recommend the big feelings deck for kids adults and anyone who works with or is around kids regularly.
September 5, 2025
Unprompted review
Reply from Trailies
Thank you so much for sharing your experience! 💛
We’re thrilled to hear that the Big Feelings Deck has helped you navigate emotions and support the children around you. It means a lot to us that our tools are making a positive impact in real-life moments. Your kind words about our team and resources truly make our day!
We hope the deck continues to bring calm, connection, and confidence to you and the children in your care.
Really like it—just wish there were a…
Really like it—just wish there were a few more activities for older kids (mine are 9 and 11). Still usable though.
October 29, 2025
Unprompted review
Reply from Trailies
Thanks so much for your kind words! 😊 We really appreciate the feedback — and you’re absolutely right, adding more activities for older kids is something we’re working on. So glad to hear it’s still been useful for your 9- and 11-year-olds in the meantime! 💛
Help a lot
We’ve been using it for three weeks, and I’ve yelled maybe twice. Before, it was daily.
October 21, 2025
Unprompted review
Reply from Trailies
That’s incredible progress, Tanya — thank you so much for sharing this! It’s amazing to hear how the tools are helping you create calmer moments at home. You’re doing such meaningful work, and we’re so proud to be part of your journey 💛
Love that it’s printable
Love that it’s printable and on my phone. We printed a set for the fridge, but I use the digital version most when we’re out. My daughter’s favorite is the “melt like ice cream” one 🍦🧘♀️.
October 28, 2025
Unprompted review
Reply from Trailies
Peggy, thank you so much! Love the fridge set plus on-the-go combo. “Melt like ice cream” is a favorite here too. Again , we really a
appreciate you!
Great
The language is gentle but not cheesy. My kids don’t roll their eyes.
October 23, 2025
Unprompted review
Reply from Trailies
Thank you, Nakisha! That means a lot — finding the balance between calm and genuine language is exactly what we aim for. So glad to hear your kids are connecting with it too 🧡
The price is ridiculous I thought it…
The price is ridiculous I thought it was 48 for digital and cards but it was 29.99 and 48. Total rip off. I asked to cancel but they didn’t
October 29, 2025
Unprompted review
Reply from Trailies
Hi Cheryl,
Thank you for taking the time to share your feedback. I’m really sorry for the confusion — the digital and printed editions are two separate products, which is mentioned on our website, but I completely understand if you accidentally missed it.
We never want anyone to feel misled, and our team did reach out to clarify and offer solutions, including cancelling or upgrading your order. If you’d still like us to adjust anything, please reply to our email and we’ll make sure to take care of it right away.
We truly appreciate you sharing your thoughts and giving us the chance to make things right.
Warmly,
Has had a big impact on my child
Originally started off with the big feelings deck. My child's big emotions had been getting harder to manage and I really felt like I was failing him as a parent! Didn't want him to grow up to be an angry adult! Showed him the cards when they came. He seemed a bit interested in them. Wasn't long till we had a big emotion and I said let's try one of your new cards. Well he did. He did an amazing job of regulating his emotions. We take these cards everywhere. I got the physical deck. I am worried that now we are so reliant on them that I may have to rebuy them when we inevitably loose them (I guess with the digital version you can print them off as many times as you like)
Few weeks later I got the pdf in how to get your child to listen the first time. It's been 3 days and he has been doing much better at listening!!! 🤞Hope it sticks.
Thanks so much trailies
October 28, 2025
Unprompted review
Reply from Trailies
Hi Fiona,
Thank you for such a heartfelt message — it truly means a lot to us. Hearing how your little one is learning to manage those big emotions (and that you’re both seeing calmer moments) is exactly why Trailies exists. You’re doing an incredible job supporting him — and that effort clearly shows.
That’s wonderful to hear about the listening guide, too! We love that you’re already seeing progress — consistency really does work wonders over time!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.