Scarabee | Trailrunshop.com Reviews 2,640

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Everything worked fine. I regularly order sportsgear by trailrunshop and there has never ever been a reason to complain about the service.

Rated 5 out of 5 stars

Excellent Customer service, when there was an issue with payment they responded promptly and went above and beyond to make sure that my address was correct! A truly excellent experience, I will defnit... See more

Rated 3 out of 5 stars

The prices were the cheapest I could find for the products I ordered. On the other hand, I had issues with the delivery. It was sent by mistake to the wrong address. Also, they didn't respond to any... See more

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4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

WHAT A FANTASTIC SURPRISE !

Never heard of this shop till Christmas time: I was desperate to find a pair of Compressport's joggers. This item was out of stock everywhere else but Trailrunshop. I got in touch with customer service: I did get a prompt reply. I placed the order and in no time I did receive my item. I was so so pleasantly surprised, now I know where to find excellent quality items for trail running at a very affordable price! Overal judgment: 10/10!

January 10, 2020
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Rated 5 out of 5 stars

I order from Colorado!!

I order from Colorado in the United States because you have such a great inventory and the prices are often lower than in America.

Salomon is the brand I use for my main sport of ultra running and the Trail Run shop has everything I need!

November 3, 2019
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Rated 5 out of 5 stars

Reliable, good quality, fast delivery.

Great advice, really takes time for you. Good prijs with discounts. Reliable. Fast delivery. One thing he could improve is the opening time of the shop. Its only open on on Thursday, Friday and Saturday. I can live with that. So in general: great internet company.

October 17, 2019
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Rated 5 out of 5 stars

Super efficient!

I ordered before 4pm and it arrived exactly day after. Not only did it arrive timely, you were prompt in replying to my query as i was worried not getting it on time for KingofSpain race that weekend. So thanks a lot guys. keep up the good work!

May 8, 2019
Unprompted review
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