TRAINFITNESS Reviews 

660
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the comprehensive course materials, highly engaging modules, and the fantastic flexibility that easily fits around busy personal schedules and work shifts. People also highlight the exceptional support, extensive knowledge, and welcoming environment provided by the teaching staff during both online and practical training sessions. However, some customers also noted potential challenges regarding the distance learning format, mentioning feelings of complete isolation during their independent at-home studies. A few reviewers felt that the limited course completion timeframes were extremely difficult to manage successfully alongside demanding full-time jobs and family commitments.

What people talk about most

Staff

People report positive experiences with staff, highlighting that tutors and instructors are exceptionally... See more

User experience

Clients share positive opinions on user_experience, highlighting that the platform is straightforward to... See more

Customer service

Users describe positive interactions with customer service, noting that the team is incredibly responsive and... See more

Service

Customers consistently note positive experiences with service, highlighting fabulous support, professional... See more

Quality

Consumers find quality to be consistently excellent, praising the useful, up-to-date content and clear theory... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course is very well structured and flexible, which makes it easy to fit around your own schedule. The content is clear, practical, and highly relevant to the fitness industry. I’ve found it really... See more

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

I've just completed the L2 Gym Instructor course (distance learning option), and it was great to be able to do it all at my own pace around other commitments. The platform was really straightforward t... See more


Company details

  1. Fitness and Nutrition Service
  2. Vocational School

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

660 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(660)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Teaching and positive overall experience! Continuing my professional development with TRAINFITNESS

I was highly satisfied with my experience taking two courses at TRAINFITNESS - completing both my Level 2 Gym Instructor and Level 3 Personal Trainer diploma this year (2024). I will be returning later this year to take an 'Olympic Weightlifting' Course. Thanks to Ben and other teachers there, I left the courses feeling confident and well-equipped to step into my role as a coach and personal trainer.
In both instances the level of teaching was superb - Ben - my teacher on both courses was highly knowledgeable and engaging, and was a pleasure to learn from, always keeping the energy up and bringing some humour into our classes! I felt supported from start to finish. Katy one of our exam assessors also provided lots of in depth knowledge from a wealth of experience. We usually had the entire gym space to ourselves (just our class) for tutorials and assessments - which made me feel like our learning was a priority.

June 17, 2024
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Rated 5 out of 5 stars

Excellent teachers

Excellent teachers, helpful customer service, very informative and well presented courses. Very happy with my choice.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent course

Excellent course, very informative material and in live clinics were fantastic. Ben has been an amazing instructor, very knowledgeable, helpful and a great personality.I will definitely sign up for more courses with trainfitness in the future.

June 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Great course

Great course! The experience as a whole was very good too. I had Ben as my teacher, he was fantastic, very funny and coached all the technical details I was seeking. Kate for the few lessons I had was great too and explained everything well.

May 6, 2024
Unprompted review
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Rated 1 out of 5 stars

insane company

insane company. I've been messaged 4 times in the last 1 and half days, called and emailed multiple times too. all I wanted was to do a quiz and there's no way to block them. fricking crazy !!!

June 18, 2024
Unprompted review
TRAINFITNESS logo

Reply from TRAINFITNESS

We believe you have the wrong company - we don’t have an Ash Campbell in our records 😊

Rated 5 out of 5 stars

Instructor Rob

Instructor Rob, was well assertive, knowledgeable and knew what he was talking about. He was calm with his delivery, assure his students to calm down even when we was a bit nervous.

very humble and easy to understand.

June 16, 2024
Unprompted review
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Rated 5 out of 5 stars

So far, a great experience!

I've finished Fitness Instructor Level 2 and on my way to complete my level 3 PT (T3 HIIT assessment completed). I am doing online training (theory), and in-person for practical. Amazing environment, where you can meet new people, and so far has been a great experience, with amazing, very knowledgeable teachers (Kate and Ben), they truly support you, and make it feel like a safe space.
Every question I've had while doing theory, online support reply promptly as well.
For more courses probably will not even bother to look for another school.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Distance learner - in person assessment

Distance learner - great experience really helped using the e-classes and learner success was very quick to reply to a lot of questions. Worthing paying to do the inperson assessments at a location the team is the best and very friendly, I was nervous coming in but felt right at ease when starting the assessment, they help you all the way through till the end ! Highly recommend any of the courses

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

It was a great experience today

It was a great experience today! I’m distance learner and I found it really helpful with all the information given. I wish I have enrolled in person. In future if they do any courses I would definitely enrol in person. Thank you Ben for great day!

May 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Simply brilliant!

Having thoroughly researched how best to go about becoming a group indoor cycling instructor, and researching providers, I chose to complete my level 2 Gym Instructor and subsequent GIC Instructor courses with TRAINFITNESS. It is without doubt one of the best decisions I’ve ever made. I found some of the on-line modules pretty tough although the quality of the material and the way in which they built your knowledge was excellent. It was tough mainly because I really didn’t know how much I didn’t know despite taking part in sport and fitness for most of my 59 and a half years! The in-person week was nothing short of brilliant. Ben and Katie both have an infectious love of fitness and of passing on their vast knowledge. The Group Indoor Cycling with Ben was equally brilliant, and I would highly recommend anybody considering a career in the fitness industry to choose training with TRAINFITNESS.

May 7, 2024
Unprompted review

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