Transdirect Reviews 3,799

First time user sending a package. I found the online booking system easy to use and selected courier based on a pick up date for the day of booking. Was picked up next business day and delivered befo... See more

The company did ok. Their contractor missed the first pick up so it was picked up the following day. Package arrived sooner than expected but there was some damage to the item.

Good Company, Though you have to wait for labels. Any sales that happen from Friday to Sunday, Cant be collected till Tuesday. It takes monday to get labels. Some of the competition sends labels st... See more

Was good experience, but package was delayed for few days leaving due to not acceptable packaging(Gearbox needed to be boxed). And after it was picked up it should've arrived on Friday. But got email... See more

The online booking system is fantastic! You can lodge a pick-up request at any time, night or day. Pick-up is generally the next business day. If you run into any issues with printing shipping labels,... See more

Do not use this company. We booked a pickup for our business that never occurred, yet we were charged the full amount anyway. After numerous follow-up calls led nowhere, we were forced to hire a diffe... See more

So great to see all your courier options and the comparative costs in a table so you can make a confident choice about which courier to go with. Also - so easy to book online. It’s easier to book... See more

Quite often the couriers do not come on the specified day. Also we are getting alot of additional charges and this only happens mostly with allied. Perhaps change the booking system to add additional... See more

I recently used Transdirect to send large heavy crates to an interstate client. The processing of my order was quick and efficient. If you are looking to send larger items, (without a major carrier a... See more

There was a bit of an issue where the pick up address was slightly different than we had previously been told, but I rang Transdirect who contacted the pick up address direct and had it all sorted. I... See more

We've used Transdirect a few times and always been happy with their low cost door to door service. Recent next day delivery from Pakenham to Frankston South just a day before Christmas was fantastic.... See more

PERFECT! As always, dropped item off at the local depot, saving a day in transfer. Item was delivered one day early. Perfect transition to sent location with item arriving as clean and undamaged... See more

Very impressed with the prompt pickup and delivery service. I honestly can not fault anything. Thank you very much for providing this exceptional service which I will use again when the need arises.... See more

Cheaper and faster than posting! I wanted to get a Christmas dress to my daughter overnight but couldn't face the long queues at the post office. I found Transdirect and to my amazement it cost less t... See more

The parcel had the wrong delivery address. It was very confusing. I contacted them and it seemed that nothing happened but I then received notice from the correct address person that they had it. A... See more

The process was simple and easy start to finish. Prices are good and very competitive. Only negs are: I put on the form i would drop it at the depot, and FIVE DAYS LATER Aramex came to pick the parc... See more

Absolutely awful. Did not collect the confirmed day and did not rebook for the following day. Had to call 3 times and spent 15+ minutes on hold each time. Jenny in customer service had absolutely no i... See more

Sometimes dealing with courier companies can be problematic but these people handled that so well. My parcel was picked up and delivered fuss free. Very happy

Been using these guys a while, but they are about to suspend our account. Generally a good system, but zero customer service. when they send you through invoices for extra charges from the courie... See more

Delivery from Sydney to Sunshine coast got stuck in the depot near the delivery address for almost a week. Once it got delivered, we've received a new bill of $102.21 on top of the $284.02 fee al... See more

So far, so good. I've been sending numerous packages using Transdirect. Their platform is easy to use, and you are given a range of courier companies that you can select, based on price, speed of del... See more

Communication was good. Once the pickup time was confirmed the item was collected as arranged and on time. Delivery was ahead of the estimated time and arrived in good order. It was a irregular item... See more

Smooth booking process on-line. Skid load picked up within 90 minutes of booking. Goods arrived safely and on time to original delivery estimate.

Very easy to book a competitive shipping option. Great web site to navigate and the email updates made it easy to follow the shipments progress. Hihkly recommended

This is a very convenient service, it provides customers with the most choices in the shortest possible time. The booking system is complete and logical

Very cheap rate, collected the next day and arrived at its destination super quick and in perfect condition. Could not fault.

We submitted directly to the company. It was a great customer services and we recommend doing business again anytime. The price was fair as well.

It is so handy for me I get parcel ready then it is collected next day from door and then delivered to destination at there door.

Great interface for booking orders. Intact the platform on a whole is excellent. Easy to navigate and I get a good price range and selection.

First time I have used Transdirect and happy to report it was a simple transaction. Reasonable price and delivered quickly and safely

Easy to deal with, but each time I have used Aramax things have gone bad. Send a parcel to Adelaide, they send it to Melbourne. Send another 1200km north in the same state 4 weeks to get there. Pay a... See more

Always pick up promptly - our driver is really friendly and professional. A no hassle, seamless service.

It was very easy book online, having the measurements and given a quote which then became the price. They came on time and delivered on time as well. I find them awesome 👌

Good choices for selecting type of service required. Prompt return of consignment note. Packages were received in good condition.

Was an excellent service to book and select a freight company. Item was picked up from NSW as scheduled and delivered to QLD the next day.

Your service was very efficient, even faster than the time stated for express service! Definitely use again.

Fabulous customer service. Fast, efficient and cost effective transport. So happy I found Transdirect. Takes the hassle out of shipping💕

Ive been using Transdirect for many years. Very happy with the pricing and great customer service. Thanks!

I found it to be a good comparison site for freight options. Good communication when things went wrong.

Very easy to quote and book through the portal. Competitive pricing on a range of carriers Great customer service

I had a query regarding an invoice that was promptly resolved, with great outcome. Thankyou for the great service.

Awful. Courier agent don’t arrive in allotted (and paid for) service window. Took significant additional funds from account with no proof of weights. As useful as a chocolate teapot when I asked for e... See more

Continuously had bad experiences with Transdirect. Either packages not been collected on time (have had to follow them up for 3 full business days before). Was charged under declared weight (not a pro... See more

Probably the worst delivery service I've ever experienced. Transdirect refused to deliver product to my door as there were stairs (12)!! They offered for me to go way out west to their warehouse to p... See more

So far, so good. I've been sending numerous packages using Transdirect. Their platform is easy to use, and you are given a range of courier companies that you can select, based on price, speed of... See more

Just so easy to get a quote and decide who you want to do your freight. I have used Transdirect often to send stuff to WA. Never had an issue. Thanks guys..M

Worst courier service ever! So slow most of the times. Lost my package and after one week of emails going back and forth saying they won’t compensate anything as it’s on the terms and conditions.... See more

Communication and left in a secure place as we were not at home to collect

We ordered pick up last week . And still not pick up yet. It was ordered recollection three times, and goods still not pick up today. See pick up details as following : Re: {#18... See more

Transdirect really can be frustrating. They ask for more information, you give it and then nothing happens. Labels should have been printed prior to the collection window and at 5.00pm on a Friday, no... See more