TranslatePress Reviews 

240
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise how incredibly easy the software is to install and set up for managing complex multilingual websites. People also deeply appreciate the responsive, friendly, and truly helpful customer service team that resolves technical issues quickly and smoothly. Some reviewers were not happy with the support response times, mentioning that email communication can sometimes take a little more time than expected. A few users also noted occasional small bugs, crawler protection concerns, or unexpected translation quota issues that can make serious business use a bit more challenging.

What people talk about most

Customer service

Customers had positive experiences with customer service, noting that the team is quick to answer, helpful,... See more

User experience

Consumers find user experience to be positive, highlighting that the solution is very easy to use, intuitive,... See more

Website

Users describe positive interactions with website, highlighting that the platform loads fast and features a... See more

Staff

Reviewers highlight positive aspects of staff, noting that customers experience fast, efficient, and friendly... See more

Product

Clients share positive opinions on product, describing it as affordable, easy to set up, and providing great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been very happy with TranslatePress. The approach to site translation works very well for our particularly, highly multi-lingual web site. It seems to always "know" what to translate - forms,... See more

Company replied

Rated 5 out of 5 stars

Affordable and easy to set up. Mature software with a nice interface and many tweaks available (if you want). Looks nice on the website. Every single word and sentence can be edited to improve the aut... See more

Company replied

Rated 5 out of 5 stars

First is a speed of the website, other plugins we use my agency was always slowing down the website. Second: how easy it is to use. The pro version with AI translation safe 70% of time, your work is o... See more

Company replied

Rated 5 out of 5 stars

We've switched from Gtranslate.io to TranslatePress and we could have avoid a lot of issues and frustration if only we started with TranslatePress from the beginning. The plugin works great, g... See more

Company replied


Company details

  1. Software Company
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  3. Software Vendor

Written by the company

The WordPress translation plugin that anyone can use! A better way of translating your WordPress site directly from the front-end, with full support for WooCommerce, complex themes and site builders. A WordPress translation plugin that's easy to use for a change.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(240)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TranslatePress is a must-have WordPress…

TranslatePress is a must-have WordPress plugin for easy and efficient website translation. Its user-friendly visual editor simplifies the process, ensuring seamless multilingual content management directly from the front end. With features like dynamic content translation and customizable language switchers, TranslatePress is essential for a global online presence.

December 19, 2023
Unprompted review
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Reply from TranslatePress

Hello,

We're extremely grateful for your wonderful review and your 5-star rating on Trustpilot. We're very happy to hear that you find TranslatePress useful and easy to use for managing multilingual content on your website.

Feedback like yours encourages us to continue improving and providing quality service to our users.

For any further queries or assistance, please don't hesitate to reach out.

Best Regards,

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Rated 5 out of 5 stars

Very Helpful!

Very Helpful for my education website! And Super nice and kind to help me improve my site user experience.

December 13, 2023
Unprompted review
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Reply from TranslatePress

Thank you so much for leaving a 5-star review on Trustpilot. We are thrilled to know that TranslatePress has been helpful for your education website and that it has improved your site's user experience.

Please do not hesitate to reach out if you have any further questions, comments, or suggestions. We're happy to help.

Rated 5 out of 5 stars

We feel satisfied

Our website interautonomy.org is using Translatepress and we are very happy with the plugin and the service, which is kind and fast!

November 29, 2023
Unprompted review
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Reply from TranslatePress

Hi,

Thank you so much for the excellent 5-star review on Trustpilot! We are thrilled to hear that you're happy with both our plugin and the service provided. Your satisfaction is our priority, and we will make sure to keep providing high-quality service and support.


Kind Regards,

Rated 5 out of 5 stars

Thank you to the TranslatePress…

Thank you to the TranslatePress software development team. This software helped me smoothly implement the multilingual mode on my website. Much appreciated!

November 29, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for the lovely 5-star review. We're thrilled to hear that TranslatePress has helped you to implement a multilingual mode on your website smoothly. This is the kind of positive experience we strive to provide for all our users.

Should you ever have any more queries or need further assistance, please don't hesitate to reach out. We're happy to help.

Rated 5 out of 5 stars

Translate Press is a great plugin that…

Translate Press is a great plugin that makes translating your wordpress website easy and effective.

November 17, 2023
Unprompted review
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Reply from TranslatePress

Hi,
Thank you for your wonderful 5-star review.

We're thrilled to hear that you find TranslatePress to be a great plugin that makes translating your WordPress website easy and effective.
Your feedback is highly appreciated and it helps us strive for continuous improvement in our product and customer service.

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Rated 5 out of 5 stars

Im back with another review

Im back with another review. These guys are execoptional, they managed to fix the bugs that were causing the plugin problems and so I managed to use 2 languages on my website. Soon a 3rd language will follow. An exceptional plugin made by an exceptional team! Many thanks and I highly recommend this plugin!

November 13, 2023
Unprompted review
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Reply from TranslatePress

Hi,

Thank you very much for your kind words and excellent review. We are thrilled to know that you find our TranslatePress plugin valuable for your website translation needs. Our team always strives to provide the best service and resolve any issues that may arise.
Thank you once again for recommending our plugin.


Should you need any further assistance, please don't hesitate to reach out.

Kind Regards,

Rated 5 out of 5 stars

Easy to use

I used the plugin on a client's website to translate their WordPress site. I had previously tried WPML, but there were compatibility issues. So I switched to Translatepress. It was easy to implement and easy to use. The client is also happy with the application.

November 13, 2022
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hi,

Thank you for your kind words and the 5-star rating.

We’re happy that you and your client had a great experience with TranslatePress. We’re committed to providing an intuitive, easy-to-use solution for WordPress translation, and we’re delighted to know we hit the mark with you.

If you have any other questions about our product, please don't hesitate to contact us.


Kind Regards,

Rated 5 out of 5 stars

Excellent plugin, with amazing auto translation

Excellent plugin! It functions seamlessly right from the start and offers fantastic settings for customization. I highly recommend the pro version because its true value shines in its automatic on-the-fly translation feature. The integration with the Deepl paid API service is flawless.

Pros:

1. Tailored for automatic translation
2. User-friendly and straightforward installation
3. Exceptional performance with no hiccups
4. Competitive pricing
5. Exceptional support (although a forum would be a nice addition 😣)

Cons:

1. Not as customizable as alternatives like WPML
2. Limited development documentation available
3. Lacks a user feedback and support forum for online troubleshooting. Also, there's no presence on platforms like Stack Overflow, which might be due to its relative newness.
I rate it five stars because it's an outstanding plugin, with only minor personal development-related drawbacks.

October 31, 2023
Unprompted review
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Reply from TranslatePress

Thank you for your comprehensive review and feedback, we greatly appreciate it!

We are glad to hear that you find our plugin useful and that the DeepL paid API service works flawlessly with our plugin. We also appreciate your kind words about our pricing and support, these points are definitely important in providing a seamless user experience.

Regarding your concerns:

1. Customizability: While TranslatePress may not be as customizable as some plugins like WPML, we prioritize ease-of-use without compromising on the key features. We are constantly working to improve and introduce new features based on user feedback.

2. Development documentation: We acknowledge that our documentation can be expanded and we’re always working to improve it. Your feedback is valuable in this respect.

3. Support forum: We understand the need for a platform where users can share and search for solutions. For now, we recommend reaching out through our support ticket system or checking our knowledge base for any immediate concerns.

We appreciate your five-star rating and are glad you find TranslatePress valuable. We hope to improve upon these points in the future. Please feel free to reach out to us if you have any more questions or further feedback.

Thank you once again for your time and contribution!

Rated 5 out of 5 stars

Very good product

The plugin is very easy to install, and the translation process is straightforward. The fact that it also includes SEO integration has been very helpful for translating meta tags and other elements related to optimizing our websites. We are already using it on three of our websites, and we will definitely choose this solution for future ones as well. Moreover, whenever support was needed, they were very responsive and provided us with all the necessary information to successfully complete each project. Congratulations to the team for a well-made product. Keep up the good work!

October 31, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello Horatiu,

We're absolutely delighted to receive your positive feedback and a 5-star review! We're pleased to hear that you've found our plugin easy to install and that our support team is responsive and helpful in completing your projects.

We continuously strive to improve the functionality and ease-of-use of TranslatePress. The SEO integration in our plugin is indeed designed to make the translation of meta tags and other SEO-related elements effortless.

Thank you for mentioning your successful use of TranslatePress on multiple websites. We aim to consistently deliver the kind of high-quality experience that has already motivated you to choose our solution for future projects.

We appreciate the time you took to share your experience. It motivates us to work even harder to make TranslatePress the best multilingual solution.

Thanks again for your kind words!

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Rated 5 out of 5 stars

Easy to use!

TranslatePress is an excellent WordPress plugin for translating websites. It is easy to use and offers a wide range of features.

October 27, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello,

Thank you so much for your positive review and the 5-star rating. It's great to hear that you are enjoying using TranslatePress and find it easy to use. We always strive to provide a service that offers a wide range of features to meet our users' needs.

Once again, thank you for your feedback. It genuinely helps us know what we're doing right and what areas we can improve on. If you have more questions or need further assistance, don't hesitate to reach out.


Best Regards,

Rated 5 out of 5 stars

Good plugin that i use on multiple…

Good plugin that i use on multiple sites since 1y. Perfect service and support from the creators when you need it.

October 27, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hi,

Thank you so much for your glowing review and kind words toward TranslatePress. We always strive to provide good services and support to our users, so your positive feedback is much appreciated.

Should you need any further assistance, or if you have any questions or concerns, don't hesitate to reach out. We are more than happy to help you.

Rated 5 out of 5 stars

TranslatePress is a fantastic choice

TranslatePress is a fantastic choice for anyone who's building a multilingual WordPress site. Its user-friendly interface and compatibility with various plugins is what set it apart for us. The overall functionality is efficient and reliable, and there wasn't much else we needed from it. Their customer support team was always prompt in their replies and helpful throughout the process. Definitely recommended!

October 24, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you, Mark, for these kind words! We really appreciate them! -Glad to hear you find TranslatePress useful in your project!

Rated 5 out of 5 stars

Look no further for your translation needs!

TranslatePress is a 5-star WordPress plugin! It's a game-changer for managing multilingual websites. The real-time visual editor is incredibly user-friendly, and the plugin seamlessly integrates with any theme or plugin. SEO-friendly URL support is a huge plus. Whether you're using the free or premium version, TranslatePress is a must-have for anyone looking to create a multilingual website. It simplifies the process and ensures a top-notch user experience. Customer support has always been extremely helpful and speedy.

Look no further for your translation needs!

October 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Great plugin!

I recently started using the TranslatePress plugin for my website, and I couldn't be happier with the results. This plugin has made translating my content into multiple languages so simple!

What really stood out for me, though, was the exceptional support provided by the TranslatePress team.

I had a few questions and encountered some challenges during the setup, but their support team was incredibly responsive and helpful, resolving my issues promptly and with a friendly attitude.

I highly recommend TranslatePress to anyone in need of a translation solution with top-notch customer service.

October 18, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hi,

Thank you so much for your kind words and the 5-star review on Trustpilot! We're delighted to hear that you're having a positive experience with our TranslatePress plugin and that it's been easy to use.

We always strive to provide the best support to our users, and we're thrilled to know that our team was able to assist you promptly and satisfactorily. We appreciate your recommendation immensely!

Thanks again for your support and for choosing TranslatePress.

Best Regards,

Rated 5 out of 5 stars

TranslatePress delivered beyond my expectations

I can't express how thrilled I am with TranslatePress, it has transformed the way I handle multilingual content on my website. As a website owner seeking to reach a global audience, I was in dire need of a user-friendly, efficient translation solution, and TranslatePress delivered beyond my expectations.

From the moment I installed TranslatePress, I was pleasantly surprised by its simplicity. The intuitive interface is incredibly easy to use. Even if you're not a tech-savvy individual, you'll find TranslatePress to be a breeze to use.

Also, the auto-translate feature is like magic, you need to try that.

October 18, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hi Dimitrie,

Thank you for taking the time to give us such a wonderful review on Trustpilot. We are thrilled that our plugin was able to meet and exceed your expectations!

We are here indeed to offer a user-friendly and efficient translation solution and it's truly rewarding to see that reflected in your user experience. We are working to make TranslatePress as easy to use as possible regardless of the user's technical skill level.

Thanks again for sharing your review and for recommending us to others who might benefit from our service.


​Best Regards,

Rated 4 out of 5 stars

Convenient and Simple to Use

I love the ease of translations for my clients, and specially with the deepl integration it makes life really easy, no matter whether it is an Elementor or a Gutenberg site, it works seamlessly which makes training clients easier to manage their own websites. However, their support can be a bit difficult to deal with as it takes a few up and down emails to get reach the right level of support who actually bothers understanding the issue and then resolving it, but it does get resolved!

October 18, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello,

Thank you for taking the time to leave a review on Trustpilot. We appreciate your valuable feedback.

We are glad to hear you're enjoying the ease of translations with TranslatePress, and how it seamlessly works with Elementor and Gutenberg. It's our priority to make the experience as simple as possible for our users, especially with the deepl integration feature.

We are sorry that you've experienced difficulties with our support. Somethimes those back and forward emails are necessary to understand the issue and properly diagnose it correctly in order to then offer the most optimal solution. However, we are committed to improving our support process in order to deal effectively with issues and resolve them in a timely manner. Your feedback is invaluable in achieving this and we assure you that we are working on it.

Should you have any other issues or questions in the future, please don't hesitate to reach out. We value your business and we're here to help.


​Best Regards,

Rated 5 out of 5 stars

Hands down

Hands down, it is the best multilingual plugin for WordPress! It's just so easy to use their interface to translate any part of a website or a theme. Other plugins I tried before require a lot of initial setup, but TranslatePress just works out of the box.

October 10, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello Pavel,

Thank you for taking the time to leave such a generous review. We are thrilled to hear that you find TranslatePress to be the best multilingual plugin for WordPress and that it is easy to use. We are here to provide user-friendly solutions and your review shows us that we are on the right track.
Your feedback is valuable to us and motivates us to continue to improve our plugin and the service we offer.

Thank you again for your 5-star review and for choosing TranslatePress.


​Best Regards,

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Rated 5 out of 5 stars

Amazing team that respects quality and my time

Having explored multiple translation plugins for WordPress, I can honestly say TranslatePress offers a refreshing experience. The straightforward interface made my tasks smoother, but it's their responsive support and dedicated development team that genuinely set them apart. It's clear this isn't just a product for them—it's a passion. When comes to different languages and cultures, they just get it.

For anyone seeking a reliable and well-backed translation solution, TranslatePress is a great choice.

September 2, 2023
Unprompted review
TranslatePress logo

Reply from TranslatePress

Dear Verdi Heinz,

We are deeply honored by your review on Trustpilot. We appreciate your recognition of our passion and effort. One of our goals at TranslatePress is to provide a simple and effective translation solution. It pleases us to know that you acknowledge our commitment and dedication.

Reviews like yours inspire us to continually improve and offer a better experience for all our users.

Thank you once again for your valuable feedback and for choosing TranslatePress.

Rated 1 out of 5 stars

I am using the TranslatePress plugin…

I am using the TranslatePress plugin for a few months. From the start I had bugs and errors.

It is missing tables, using CPU and crushing my website almost every day.

I can’t remove it because now if I do it will leave my website with 404 pages and will drop my SEO.

So bad!

Translate Multilingual support team is not responding and not providing solutions. They sell a plugin that is hurting people's websites (probably fake reviews as well!)

October 15, 2023
Unprompted review
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Reply from TranslatePress

Hi,

We truly empathize with your situation. However, we would like to point out that we do not work on weekends (Friday to Sunday). This is outlined on the page when you were creating the ticket. Therefore, leaving a ticket on Friday and expecting a response on the same day or during weekends is not practical. We also think it’s important to address that leaving us a bad review in bad faith will not expedite the investigation or resolution of your issue. It isn’t going to push our development team or any other department to start working on weekends.

Having said that, we are here to help you. Our development team has already requested a copy of your website, so they can directly look into the problem and start testing possible solutions.
Also, if possible, we kindly ask you to consider revising it temporarily while we address your concerns. We believe that giving us an opportunity to rectify the situation can lead to a more accurate review.

Kind regards,

Rated 5 out of 5 stars

There's a solution for almost every issue

I've been using Translatepress for 4 years now and super happy with it, also with the customer service. I chose Translatepress because it allowed to translate specific parts of the website and doesn't create a whole new page for each translation. In that way it's a very easy way to translate everything.

October 3, 2023
Unprompted review
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Reply from TranslatePress

Thanks for the awesome review about our product. We are pleased to know you are enjoying using it.

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