Travel.cab Reviews 185

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scheduled a cab/car for an early pickup. Received confirmation that scheduled ride was submit but never had a driver assigned. Waited 15 minutes after schedule time before calling a local cab com... See more

Rated 1 out of 5 stars

I just sent Travel cab over 100 EU as they’ve requested for a 50% deposit. They give you no phone number and they do not respond to the email address they give you. I’ve contacted them twice and have... See more

Rated 1 out of 5 stars

Complete scam. No taxi arrived after paying deposit of 50%. No response to any subsequent e-mails. These guys are pure cowboys. Don’t ever use this booking platform.

Rated 1 out of 5 stars

Beware this company is a scam I'm disputing my charge. Please be aware How are they allowed to advertise and get away with taking money without any penalties?

Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Only giving 1 star as zero not possible.
Booked taxi to airport, paid over half up front. Received email in the morning to say they weren't coming. We nearly missed our flight. Waiting for refund. Have contacted bank. Do not use this company.

September 9, 2024
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM
no contact telephone number should of told me not to book this but saw the reviews on line ( which are fake) and I thought I’d book it, got to airport and no one, no email after I had emailed them numerous times, horrible people in this world

September 6, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM - DO NOT USE

5* reviews must be lies, as this company are scammers. They make you pay 50% of the journey upfront and then leave you waiting for hours before advising there are no drivers in the area and cancelling, then you never get your money back. Also DO NOT BE FOOLED by all the 5* reviews on their website, I've checked and can see they've taken them from a completely different taxi company on Google. DO NOT USE!

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Never came

I booked a taxi in Treviso and never came. They sent me a mail saying I will received a refund but nothing, and never answered my mails.

July 28, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Down £1000 because no taxi came!

We had a taxi booked from travel cab for 3.30am to get to Pisa airport for our 6.05am flight. 50% deposit paid. Sat on the street at 3.30 waiting with a 5 year old. No taxi showed up. Emailed as no phone available, but no reply. Could not secure another taxi in time so missed our flight. €725 for flights back to the U.K. then £290 for trains home, as well as the deposit, extra food required and Pisamover transfer for 5.
SCAMMERS. STAY AWAY. DO NOT USE.

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Do not use. 18 euros gone. The reviews on the website are fake.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ( DO NOT USE THIS COMPANY) Booked…

SCAM ( DO NOT USE THIS COMPANY) Booked a taxi through this website for a taxi to the airport in Rimini, Italy. Paid the 50% payment in advance, received confirmation, did not receive any more correspondence although it stated I would get confirmation of the driver, no taxi turned up and had to arrange another one, nearly missed my flight.

August 27, 2024
Unprompted review
Rated 1 out of 5 stars

They are criminals

They are criminals. There is no cab and there is no driver. I have just reported this to the police to investigate.

The company is set up to steal money.

August 27, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam!!!!

Same story than all of you...company cancelled my booking and more than one month ago and till I didnt get the refund. No option to contact anyone. Its a fake! Take care!

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

No recommendation - no taxi and not receiving the money back

We placed our request on July 21, 2024. After we paid the 50% and roughly 1h later we received the information that no taxi would be available and they are unable to find another one. We would receive our money back within 5-9 working days.
Unfortunately, until now (>20 working days) we did not receive our money. It’s one thing that no taxi is available, it’s another to not pay back the money!

Can definitely not recommend! No one will respond to your mails.

July 21, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look