Travel.cab Reviews 185

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Scheduled a cab/car for an early pickup. Received confirmation that scheduled ride was submit but never had a driver assigned. Waited 15 minutes after schedule time before calling a local cab com... See more

Rated 1 out of 5 stars

I just sent Travel cab over 100 EU as they’ve requested for a 50% deposit. They give you no phone number and they do not respond to the email address they give you. I’ve contacted them twice and have... See more

Rated 1 out of 5 stars

Complete scam. No taxi arrived after paying deposit of 50%. No response to any subsequent e-mails. These guys are pure cowboys. Don’t ever use this booking platform.

Rated 1 out of 5 stars

Beware this company is a scam I'm disputing my charge. Please be aware How are they allowed to advertise and get away with taking money without any penalties?

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1.3

Bad

TrustScore 1.5 out of 5

185 reviews

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Rated 1 out of 5 stars

Not recommended!

Not recommended!! Stay away from this website, this is a massive fraud!
You are charged for an upfront payment and the car never comes, there’s no way you can contact them, no phone number, just an email nobody will respond to.

August 3, 2024
Unprompted review
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Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM
Booked a taxi as travelling late at night and no public transport available. They cancelled within 24hours of booking saying no cars available. Still haven’t received my 50% deposit, going through credit card to hopefully receive refund back! Please AVOID massive SCAM!!! Abouslute Liars as well, said they hardly ever cancel!!!

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE! SCAM!!

BEWARE! SCAMMERS!!

This site is a big time scammer. used it to book a taxi in Alghero, Sardinia. Waited almost an hour but no reply. Later got email saying that Taxi couldn’t be found. But half the taxi fare needed to be paid in advance. Sent email for refund and some representative names LUCA mailed back saying advance payment will be refunded in 5-9 days. But its already been 2 weeks. No refund till now. Already mailed 3-4 times but no reply and now the email id doesn’t exist.
Such a sh**ty scam site.
DON‘T USE AT ANY COST!!!

July 26, 2024
Unprompted review
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Rated 1 out of 5 stars

Absolutely shocking service!!

Absolutely shocking service!!
Booked a cab from Amalfi to Praiano in Italy for dinner. Confirmation email received.
Waited and waited , cab never arrived .
Received message from “Luca” next day advising cab wasn’t available …. Yeah had already figured it out
Refund of 50% still not received and no response to my initial emails
Avoid at all cost! Walking would be more reliable

July 27, 2024
Unprompted review
Rated 1 out of 5 stars

A rip of merchant.

Well I arrange for a car in Italy and a deposit was taken, I day before the scheduled trip they cancelled the car but still took the deposit l. I struggled to find another ride but fortunately managed to locate one but they have still not paid back my deposit. It has been around 12 days now and they do. It reply to emails. So stay away from this rip off merchant.

July 24, 2024
Unprompted review
Rated 1 out of 5 stars

Never use travel.cab. SCAM

I booked a taxi from Ortygia to Catania. I paid 48 euro deposit. Afterwards I received an email telling me that they did not find a taxi or driver for this service. So I had to find another. I have been asking for the refund but no answer from this so called taxi company. They did not even have the decency to reply to any of my emails, as they do not have a contact number. Do not trust these SCAMMERS. It has been 11 days but no reply or refund. Please be careful and do not trust this company. I gave 1 star as couldn't give a 0star.

August 1, 2024
Unprompted review
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Rated 1 out of 5 stars

I've been had too

I've been had too. Don't use them!! I think that money is long gone. Furious. As someone said, if it sounds too good to be true, it probably is!

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

It is a fraud

Booker two trips. Still waiting for the drivers Information. There is no contact number.
Nobody replies.
I guess i will Never get the Money back.

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

Last minute cancellation without any warning or explanation

On vacation in Italy, I made a reservation for a taxi to take us to the airport the day before our departure. I immediately received a confirmation email telling me that information about the driver would follow.
The next day, departure day, having still not received the information, I sent them an email (the only way to contact them).
It is then 2:30 p.m. and the taxi is supposed to arrive at 5 p.m. when I receive the response that the taxi that was reserved for me is no longer available and that they do not have any others available.

So here I am, 2 hours before my departure with no way to get to the airport. I immediately sent an email back asking how a taxi that was confirmed to me as available could suddenly no longer be available. I also asked them what would have happened if I had not sent an email, would they have even informed me that my taxi had been cancelled.
Needless to say, of course I didn't receive a response.

August 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam. Do not trust them. They ask for a prepayment of 50% and than they cancel by email saying that they don't have any available taxis. We haven't been refunded.

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE! THIS MUST BE A SCAM!

Booked a car to pick us up and take us to an olive farm cooking class we had booked and paid for, as well as a car to pick us up and return home. At the time of booking, paid 50% for each of the bookings (48 Euro each). Received confirmation emails for both bookings. Pick up time was 8:30am but at 8:50am still no car. Consequently, missed the cooking class, costing 220 Euro and not refundable! I emailed the company asking for an explanation and a full refund. At 1:10pm, received two emails, both saying the driver they had found for my bookings were no longer available. Not much help telling me that almost 5 hours AFTER the arranged pick up time!! The emails also said I would receive a refund within 5-9 days.......we shall see??? After reading the other reviews here, I'm not holding much hope.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers all around

Found the hard way that it’s a scam… I received the confirmation email to say booking is completed, was given a reference number & told to wait for the driver to contact me.
He never did. I got worried, so I emailed them several times. No body replied to me. No taxi showed up. Money was taken, but service wasn’t provided … and we booked 3 different trips with them… no way to cancel the other 2 now… 0 stars, and karma, I hope it comes for you!

August 4, 2024
Unprompted review
Rated 1 out of 5 stars

Even 1 star is higher ranking for them

Even 1 star is higher ranking for them. Big scammers, they confirmed the taxi, waited long no taxi appears. 58 euro prepayment and no one responds now. Only then I realised that there is no contact number. I wish I could have read the comments before ordering. And the amount is gone. Never use them. I don't understand the positive feedbacks amongst reviews, seems there is no existing service, just lying people as top ranked taxi providers.

August 4, 2024
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE

DO NOT USE
This company is not responsible
I’m still waiting to receive the 50% of the booking amount that they charge.
Place Modena Italy
Only one email from Luca who apologised.
Stay away

July 15, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Booked a taxi from Positano back to Salerno, paid a €48 deposit. Taxi never showed up, and a day later got an email from “Luca” saying the taxi wasn’t available and they couldn’t find us a new one, and we would be refunded in 5-9 business days. It’s now August 3rd and no refund. Will be contacting my bank to see if they can help. Do not use, avoid this company at all costs if you’re in Italy.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I paid 50% deposit for my booking and no more information is received. Don’t use it. No customer service, no contact number is provided.

August 2, 2024
Unprompted review

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