Thanks to the team for such great price plus patience with my booking to the most remoted island on earth, Easter Island. This is a genuine company and nobody can beat the awesome service they pro... See more
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Having read some of the reviews here I had my doubts about buying from them. I also got a phone call asking if I wanted to change my trip details, to avoid going via the USA, which requires a transit... See more
Total SCAM company. Avoid. Phoned before booking to check baggage allowance. Was told 2x 23kg plus 7kg hand. Booked a flight. Got confirmation. Baggage alloeance was 30kg total. Then wa... See more
Once again I asked Scarlett at Travelcation to arrange my travel to Sydney. I decided to contact her instead of searching other service providers as she offers very speedy and efficient service. I thi... See more
Company replied
Company details
Written by the company
Travelcation—one of the best-recognized online travel platforms in the US and Internationally—specializes in providing an extensive selection of flight booking services at exceptionally low prices. With this platform, we envision a world where everyone can travel around the world without paying a hefty price for air tickets
Contact info
2nd Floor College House 17 King Edwards Road, HA47AE, Ruislip, United Kingdom
- +44-808-196-0664
- support@travelcation.uk
- travelcation.uk
Great experience!
I recently booked a trip through Travelcation and it was a great experience. Scarlett Woods was very helpful and knowledgeable. She helped me find the perfect package that fit my budget and preferences. The booking process was seamless and I received all of my travel documents in a timely manner. I would definitely use Travelcation again for my future travel needs.
February 23, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
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Charlotte Woods was patient throughout…
Charlotte Woods was patient throughout the booking process and explained all the details well.
February 20, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Good customer service
February 1, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
It was a great experience using this
It was a great experience using this. Absolutely top notch service. Will definitely use it again.
February 14, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Thankyou Scarlett!
Had an amazing experience with Scarlett Woods. She was friendly and helpful. The booking process was easy and stress free. Thankyou Scarlett for your help!
February 22, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
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I was stuck at the Airport
I was stuck at the Airport, Raymond helped me to board the next flight at the cheapest fare. Thanks to Mr. Brown for his exemplary services.
February 21, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Badhiya h bhai ekdum kadhak
February 21, 2022
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Raymond helped me to book my SV…
Raymond helped me to book my SV Flight.Kudos to Travelcation for such an asset.
February 19, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
The site was super easy and had a…
The site was super easy and had a wonderful experience with consultant Raymond.
February 20, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
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Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Very good experience 👍👍
February 13, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Very good experience 👍👍👍
February 13, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
My experience with Charlotte Woods was…
My experience with Charlotte Woods was extremely good. She was helpful throughout the process.
February 12, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
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Rex was extremely helpful with my…
Rex was extremely helpful with my ticket purchase to Hong Kong. Although the price of the tickets had changed before the tickets were issued, he went the extra mile and secured us the tickets at the original booking price. He was also very responsive and efficient. Great service.
February 21, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
very responsive in dealing my payment…
very responsive in dealing my payment issue
February 19, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Really good service and support from…
Really good service and support from Scarlett Wood with booking my trip from London to Brisbane for December 2023 to early January 2024. Kept informed all the way through the booking process. I’m a very happy customer. Well done Travelcation.
February 17, 2023
Unprompted review
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Reply from Travelcation
Hi
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
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Unethical 'Booking' Practice to Upsell
Booked a ticket through them at a given price.
Received a call within 15 minutes indicating that they couldn't honour one of the flights because of the booking system but that I could have a seat on the same return flight for £350 more.
Looked at alternatives on Google Flights where the price had spiked.
Refused to purchase through them as there were alternatives on another flight on the same day at a different time. Said to them - unless you can honour that price, I won't be continuing with the booking.
They pushed me over to a supervisor who had a 'direct contact' at the airline who indicated that they could reduce the price but still at £150 more than the original booking price.
I said to them that if they couldn't honour it that they should cancel the booking on their side. Phone call ends. Note this is late at night - call centre is international.
Returned to Google Flights 30 minutes later to enter same flights same details. Price is back to what it was originally. Booked direct with the airline. All confirmed at the original price.
This is a very slick operation with forcing you into agreeing to higher prices - when you 'book' through them - you are not confirming your flights, you are merely agreeing to them to confirm your flights on your behalf - they don't confirm the flight and then they try to upsell you based on urgency (only seat left, systems not working based on availability, direct contact with Airline representative etc.) - do not fall for it and ask them to cancel due to their inability to honour the booking. Go direct to the airline.
February 16, 2023
Unprompted review
Reply from Travelcation
Dear Adrian
Thank you for choosing Travelcation.
We at Travelcation have and will always prioritize our customers over and above everything else, so we always try to give the best possible resolution for a given problem. However, please be advised that fares are subject to availability and are dynamic in nature.
At the time of making the reservation on the website, the fare you get is always subject to availability, as it is extracted from a live inventory that is connected to the system of not only the airline but different travel agencies across the globe. There are times when the fare quoted to you is changed while you are in the process of making the booking. As unfair and as unreasonable as it may sound, this is inherited into the very fabric of the system that we use. We sincerely apologize for the fare changes that you experienced at the time of making the reservation. However, considering this as an inevitable aspect of the system we have tried to safeguard the interest of our passengers by making sure in any such cases where the fare changes before confirming the reservation our website is designed in such a way that if the fare gets expired or sold out, we do not charge the card so that the passenger does not feel stuck and can make a decision if they want to go with the increased price.
Team Travelcation
I now realise this was a scam and i was…
I now realise this was a scam and i was terribly over charged for my tickets. I needed to fly the next day as an emergency to see an unwell family member. I found the tickets and was happy with the price booked them and paid . No email or etickets arrived. Then i received a phone call telling me the tickets were now much more expensive. Due to
My vulnerability at this time i went ahead . It was a good flight with a bonus of economy plus/premier on the way out but i was ripped off - DON’T BOOK WITH THIS COMPANY.
February 16, 2023
Unprompted review
Reply from Travelcation
Dear Adrian
Thank you for choosing Travelcation.
We at Travelcation have and will always prioritize our customers over and above everything else, so we always try to give the best possible resolution for a given problem. However, please be advised that fares are subject to availability and are dynamic in nature.
At the time of making the reservation on the website, the fare you get is always subject to availability, as it is extracted from a live inventory that is connected to the system of not only the airline but different travel agencies across the globe. There are times when the fare quoted to you is changed while you are in the process of making the booking. As unfair and as unreasonable as it may sound, this is inherited into the very fabric of the system that we use. We sincerely apologize for the fare changes that you experienced at the time of making the reservation. However, considering this as an inevitable aspect of the system we have tried to safeguard the interest of our passengers by making sure in any such cases where the fare changes before confirming the reservation our website is designed in such a way that if the fare gets expired or sold out, we do not charge the card so that the passenger does not feel stuck and can make a decision if they want to go with the increased price.
Team Travelcation
Scam business - don't be tempted by cheap price
Scam business, don't use. All the reviews are fake accounts who have only left 1 review. You can't actually book the flights, you're just 'applying' for a ticket
February 15, 2023
Unprompted review
Reply from Travelcation
Dear Mr. Soltani
Thank you for choosing Travelcation.
We at Travelcation have and will always prioritize our customers over and above everything else, so we always try to give the best possible resolution for a given problem. However, please be advised that fares are subject to availability and are dynamic in nature.
At the time of making the reservation on the website, the fare you get is always subject to availability, as it is extracted from a live inventory that is connected to the system of not only the airline but different travel agencies across the globe. There are times when the fare quoted to you is changed while you are in the process of making the booking. As unfair and as unreasonable as it may sound, this is inherited into the very fabric of the system that we use. We sincerely apologize for the fare changes that you experienced at the time of making the reservation. However, considering this as an inevitable aspect of the system we have tried to safeguard the interest of our passengers by making sure in any such cases where the fare changes before confirming the reservation our website is designed in such a way that if the fare gets expired or sold out, we do not charge the card so that the passenger does not feel stuck and can make a decision if they want to go with the increased price.
Team Travelcation
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