Travel Edge Reviews 54

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Horrible website for issuing air tickets Neither is the website good -- nor are their staff helfpul -- specially Mr Aditya Sharma. While issuing a flight ticket -- you need to know the bag... See more

Rated 5 out of 5 stars

Our Advisor, Michelle, actively listened to the travel needs of our young family. After we landed on the destination, she was very thorough, finding us options we didn’t know existed; lounge access an... See more

Rated 5 out of 5 stars

I have worked with Susan at Travel Edge on quite a few trips now. She is very organized and on top of things, and she is able to use the Travel Edge network and her local contacts to enhance our trip... See more

Rated 5 out of 5 stars

My Travel Edge Designer was Julian Manna. He did a fantastic job of organizing my recent trip to Vietnam. So I have selected Travel Edge as my " Travel Company". I have asked Julian to organiz... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Travel Edge is the largest luxury travel agency in North America. Our team of dedicated and deeply knowledgeable travel designers and advisors curate personalized travel experiences based on what you love. We take care of the booking details - both big and small - allowing you to enjoy all the best parts of travel. Our team is ready to help, from pre-trip planning to in-trip assistance, so you feel supported every step of the way. Our global relationships with luxury travel partners allows us to offer exclusive perks and benefits to our clients.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Amazing service and understanding of…

Amazing service and understanding of our needs

April 2, 2024
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Reply from Travel Edge

Your kind words mean the world to us! We're delighted to have been a part of your journey. Here's to many more unforgettable adventures together!

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Rated 4 out of 5 stars

Long Wait for Short Trip

Although my itinerary for my Vietnam adventure in January included the destinations I had requested during our first conversation, it took nine months to finalize the details for a five-day visit. My guide in Vietnam was wonderful, and for that I am very grateful, however I don't believe it should have taken TE so long to confirm the final itinerary for this short trip.
Susan

January 16, 2024
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Reply from Travel Edge

Thank you for your honest feedback, we deeply apologize for the length of time this has taken. We are investigating what happened internally, one of our Sales Directors will be reaching out with a refund timeline and to discuss this matter further.

Rated 5 out of 5 stars

Isabel was wonderful

Isabel was wonderful. I had an idea for our plans, but her knowledge made me change my mind. We even booked a more expensive hotel, and she was right. It gave us a better trip.

March 15, 2024
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Reply from Travel Edge

Thank you for choosing Isabel to book your trip. We're thrilled to hear you had a fantastic experience with her. We look forward to serving you again in the future!

Rated 5 out of 5 stars

trip

Mark KNOESS is a incredible agent. I had one with another agency
He retired after 25 years. It took me quite a while to find another one up to previous agents standards. Mark has meant those standards after 5 tries.

February 24, 2024
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Reply from Travel Edge

Thank you for your glowing review of Mark! It was our pleasure to assist you with your travels. We can't wait to help you plan your next getaway!

Rated 5 out of 5 stars

Cindy Williamson is amazing and this is…

Cindy Williamson is amazing and this is our second trip with her help! I have recommended her to many friends.

August 25, 2023
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Reply from Travel Edge

We're so grateful for your wonderful feedback! of Cindy It's always our goal to make your travel dreams a reality. Here's to more memorable trips ahead!

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Rated 5 out of 5 stars

Thank you Cinta!!

I am still thinking about how wonderful my stay at the Fairmont Lake Louise was all thanks to Cinta! I had reached out to Travel Edge as I needed a stay while in Alberta. She had reached back quickly and was able to ask me probing questions about what I was looking for and made it easy for me to open up to her. We debated between the Fairmont Banff and Fairmont Lake Louise and I can't express how helpful she was in narrowing it down to the Lake Louise property after I told her that I had a hunch that my now Fiance would be proposing to me over that weekend. I don't know what magic she did with the property but we had the top-floor lake view, with breakfast covered and a F&B credit we were able to use during our stay (I can't express how full we were when we left the property and was still able to leave with snacks!!). To top it off we were welcomed with a sweet treat and champagne to celebrate our engagement. I could have not asked for a better way to celebrate. Cinta had touched base with us to check if everything was good and I happily told her we were checked in and were treated so well by the staff. She made sure to check in even after my stay which I can't thank her enough. I was blown away by the level of service, detail and attention that I will be using her for my next trip. I can't thank her enough for helping me celebrate this milestone!!

March 31, 2024
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Reply from Travel Edge

Thank you for taking the time to share your experience exploring one of the most beautiful parts of Canada! We're thrilled that you had a great experience with Cinta. We look forward to hearing from you again in the future!

Rated 5 out of 5 stars

Cinta Bargues is amazing!!!

Cinta Bargues is amazing! Best DE ever!! She asked questions and qualified all of our needs. She really understood what we were looking for. We will definitely be booking with her again. It is rare to arrive in destination, on property, with every question and concern already taken care of by Cinta. Well done! Thanks again.

March 24, 2024
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Reply from Travel Edge

Thank you for your glowing review of Cinta! We appreciate her, and we love that you do too. Here’s to many more adventures for the two of you together!

Rated 5 out of 5 stars

Susan was exceptional

Susan was exceptional! She took the time to find out what we really wanted, then proposed and delivered locations and services that were above expectations! And she followed up after our trip to make sure it all went well.

January 1, 2024
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Reply from Travel Edge

Your kind words mean the world to us and to Susan! We're delighted to have been a part of your journey. Here's to many more unforgettable adventures together!

Rated 5 out of 5 stars

Everything has been done well by Stacy

Everything has been done well by Stacy. She has gone overboard to make the trips most enjoyable.

April 9, 2024
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Reply from Travel Edge

We're so grateful for your wonderful feedback of Stacy! It's always our goal to make your travel dreams a reality. Here's to more enjoyable trips ahead!

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Rated 5 out of 5 stars

The agent was quick

The agent was quick, attentive and secured everything I wanted.

December 18, 2023
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Reply from Travel Edge

Thank you for choosing us for your trip! We're thrilled to hear you had an attentive experience. We look forward to serving you again in the future!

Rated 5 out of 5 stars

My Travel Edge Designer was Julian…

My Travel Edge Designer was Julian Manna. He did a fantastic job of organizing my recent trip to Vietnam. So I have selected Travel Edge as my " Travel Company".

I have asked Julian to organize my trip " Greek Island Wanderer" package for April of 2025.

Well done Travel Edge.

Regards
Michael Senn

March 14, 2024
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Reply from Travel Edge

What an incredible review for Julian, thank you for taking the time to let us know about your experience with him to Vietnam. We look forward to hearing how future trips go!

Rated 5 out of 5 stars

Cinta was a great agent

Cinta my destination expert responded to all of my questions super quickly, she is very nice and helpful

March 1, 2024
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Reply from Travel Edge

Thank you for taking the time to share your positive experience! We're thrilled that you had a great time with Cinta. We look forward to continuing your exploration of the world together!

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