Jen was beyond fantastic!! She patiently LISTENED to my situation, then carefully and completely answered my questions, never made me feel rushed, gave me time to input changes on the online form and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Speaking with your representative Lauren, was amazing. She listened and was VERY patient with me. She stayed on the phone until I completed the travel insurance form process, and told me afterward I w... See more
Company replied
I have always used Travelex Insurance for my international trips because of their high ratings, but this is the first time I needed to use them. My experience with Travelex was excellent. Every time... See more
Company replied
I called 1800-228-9792 before I purchase for my wife and I travel ins to Italy, I don't know which is right Insurance to us. sales rep-Frank he was very helpful and explain all the benefit of travel i... See more
Company replied
Company details
- #16 of 26 best companies in Travel Insurance Company
- #83 of 117 best companies in Insurance Agency
Written by the company
Protect your trip investment and receive emergency travel assistance with a travel insurance plan from Travelex. Anywhere you go, we're there to protect you.
Contact info
810 North 96th Street, Suite 300, 68114, Omaha, United States
- 1-800-228-9792
- customersolutions@travelexinsurance.com
- travelexinsurance.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and lots of detail for each policy.
Safe Travels and thank you for choosing Travelex Insurance!
Was simple and understandable.
June 28, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post and review us.
Safe travels and thank you for choosing Travelex Insurance!
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and sign up for travel insurance.
Wishing you safe travels and thank you for choosing Travelex Insurance!
Pretty easy to use and love the…
Pretty easy to use and love the comparisons. Plus, I did call a few weeks ago to clarify a few things!
June 26, 2026
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us at Travelex Insurance! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip. We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!
Easy, affordable, and useful
First time I have used Travelex trip insurance and definitely not the last time. Sign up was easy and the cost was manageable. Ended up with multiple clinic visits and prescriptions on the trip. Travelex covered all of it. Email response time is a little slow, but the filing and reimbursement process is very easy. Highly recommend!
May 2, 2026
Unprompted review
Reply from Travelex Insurance Services
Thank you for taking the time to post! We’re happy to hear about your claims experience and your reimbursement being received. Your customer experience is very important to us at Travelex Insurance.
We’re so happy to hear you're a customer and highly recommend us!
Simple and Straightforward
It was very easy to navigate the Travelex website. This company has a good reputation- other friends have recommended it.
June 25, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post on Trustpilot! Your customer experience is very important to us at Travelex, and we sincerely appreciate the opportunity to help protect your trip. Wishing you safe travels!
Reply from Travelex Insurance Services
Thank you for taking the time to review us! We're glad you found our website easy to navigate and that you were pleased with the coverage options. We hope you enjoy your trip!
Customer Friendly!
Easy to use website. Purchase was quick and easy. When I called Travelex, Victoria was very knowledgeable and helpful, and answered all my questions.
June 24, 2026
Reply from Travelex Insurance Services
Thank you for posting on Trustpilot! We're glad you found the process so simple and that you were able to get answers to all of your questions. We will pass along your praise to the representative that helped you - wishing you a safe trip!
I've used Travelex for years
I've used Travelex for years, the process is very easy. The one time I really needed them, they couldn't possibly have been any better to us.
June 24, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post and review us. We deeply appreciate your business and love protecting your travel dreams - safe travels!
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use, and our plans reasonably priced.
Wishing you safe travels and thank you for choosing Travelex Insurance!
Very easy to purchase on-line
Very easy to purchase on-line. I had a couple questions regarding my personal requirements and was able to quickly receive answers via phone.
June 22, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post about Travelex Insurance! We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!
Reply from Travelex Insurance Services
Thank you for taking the time to post and review us. We’re glad to hear that you found our website easy to understand and complete the enrollment.
Wishing you a wonderful journey, thank you for choosing Travelex Insurance!
recommended by tour operator
recommended by tour operator, takes the stress or worry off your mind
June 22, 2026
Reply from Travelex Insurance Services
Your customer experience is very important to us at Travelex. We take great pleasure in helping you have a great vacation.
Reasonable Evacuation coverage
Helped to arrange medical evacuation insurance at reasonable price
June 22, 2026
Reply from Travelex Insurance Services
Thank you for posting your review! We’re so happy that you've trusted us with helping to protect you and your trip. Travel safe!
Reply from Travelex Insurance Services
Thank you for taking the time to post your feedback! We take great pride in making the process simple and easy for our customers. Wishing you safe travels!
so easy and guiders friendly!!
June 21, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post a review! We're so glad to hear you found the process so easy. We hope you are enjoying your trip - stay safe!
Reply from Travelex Insurance Services
Thank you for your review on Trustpilot! Your customer experience is very important to us at Travelex and we're glad to hear you found our website easy to use. We hope you enjoy your upcoming trip - safe travels!
Reply from Travelex Insurance Services
Thank you for taking the time to post! We're happy to hear that your experience was good and you found the process so easy. We hope you enjoy your trip - travel safely!
The ease of legibility and plans…
The ease of legibility and plans available in categories is quite helpful when choosing an important part of the trip.
June 19, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to share a review! We're so happy to hear you found the process easy and helpful. Wishing you safe travels!
Safe Travels while in Italy !
I feel safe and protected now that I'm leaving to Italy. Very smooth process selecting what you want and check out at the end. I have tried several before this ones the best and its Primary....
June 19, 2026
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We take great pleasure in your peace of mind, and we hope you are enjoying your trip. Safe travels!
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