Travel Goals UK Reviews 

1,195
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and professional throughout the entire planning process. Travelers note that the booking procedure is extremely smooth, easy, and perfectly tailored to individual preferences. Some reviewers were happy with the detailed recommendations provided for various destinations and accommodation options. People also mentioned that communication remained clear and consistent from the initial inquiry until the trip actually began. Consumers highlight that support teams are always reliably available to answer questions and resolve any doubts quickly. Clients feel fully reassured knowing that every single detail of their bespoke itinerary is carefully managed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and dedication... See more

Holidays

Customers consistently note positive experiences with holidays, praising the efficient organization and... See more

Service

Reviewers mention positive feedback about service, highlighting attentive and professional support from staff... See more

Booking process

Reviewers highlight positive aspects of booking_process, frequently noting that the procedure is smooth,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience started online, we then called the company to work out a package. The first pleasing fact is that our calls were answered quickly. The second exceptional aspect was the way Chloe Adams... See more

Rated 5 out of 5 stars

Thank you, Robert, for your excellent service and support. You have been very reliable, responsive, and helpful throughout the entire booking process. You made everything smooth, easy, and stress-free... See more

Rated 5 out of 5 stars

Big thank you to Alex, he’s has been so helpful and patient in planing our bespoke family trip to Asia for next year. We went to him with a vague idea and he has helped put together an amazing seamles... See more

Rated 5 out of 5 stars

I made an inquiry about a trip to Japan and received a very detailed reply from Joanne. I had many questions, which she answered extremely thoroughly- nothing was too much trouble. She provided me wit... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Tour Operator

Written by the company

Travel Goals UK is a travel company based in the United Kingdom that specializes in providing personalized travel solutions to its clients. The company offers a wide range of travel services, including flights, hotels, car rentals, and holiday packages, tailored to meet its customers' specific needs and preferences. Travel Goals UK prides itself on its customer-centric approach and strives to provide exceptional travel experiences that exceed its client's expectations. The company's team of experienced travel experts ensures that every aspect of its clients' travel arrangements is meticulously planned and executed, from when they book their trip to when they return home. With a focus on quality, affordability, and convenience, Travel Goals UK is committed to making travel easy, enjoyable, and memorable for its clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,195)

384 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my first time using Travel…

This was my first time using Travel Goals. Cannot recommend highly enough. Having seen one of their excellent offers on social media, I reached out on the WhatsApp number and very quickly was in touch with Joanne who was unbelievably helpful in putting together an itinerary for visiting Kuala Lumpur then onwards to Vietnam and Bali before returning home. Took so much stress out of organising such a multi-city trip and included all of the popular day tours in each of the stops. Standard of customer service and communication is second to none- many thanks Joanne for all your help

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Samuel was outstanding in organising…

Samuel was outstanding in organising our trip to Singapore and Thailand. His patience with me changing hotels and flights was exceptional, nothing was too much trouble for him, and if it was, bless him, he never sounded it. We have the trip exactly as I wanted it, and I’m very grateful.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

From Recommendation to Reality – Our Dream Safari Thanks to Mason

After shopping around for our safari holiday, a friend recommended Mason at Travel Goals—and I’m so glad they did. From the start, Mason provided an exceptional level of service, really taking the time to understand exactly what we were looking for.

He created tailored options that suited both our vision and our budget, making the whole process feel easy and stress-free. His knowledge, attention to detail, and genuine care really stood out.

We’re now booked on our dream safari thanks to Mason, and I genuinely couldn’t recommend him and Travel Goals highly enough.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect holiday

They discussed my needs and planned the perfect self guided holiday to japan. They booked flight and train tickets, everything went to plan and we had a fantastic holiday .

May 4, 2026
Rated 5 out of 5 stars

Travel Goals always go the extra mile they…

Always give Travel Goals 5 stars they are an amazing company to book with with the reassurance that we will be safe and everything will go as planned x Joanne is amazing at her job always goes the extra mile making sure it is a holiday tailored to our needs, we will be travelling to India next year she has made sure we have got everything we wanted and more cannot thank her enough and know we will have an amazing time xx Thank you Joanne xx

May 21, 2026
Rated 5 out of 5 stars

The best trip I've done

I booked this holiday following an advert on Facebook. Now I'm always wary about booking these things, however..... What a great holiday !

From the start the communication from Joanne Baker the representative was very professional and quick often late into the evening. Everything was explained very well and so I booked it.

It was superb, the hotel Christian Hotel was fantastic and very clean. The staff were very helpful and the room was amazing with everything provided soap, tooth past & brush, sewing kit, coffee water and a fridge and also air conditioning.

We bought the car transfer return from the airport and the communication was second to non. The car was waiting for me and on the return was even early.

The Dracula castle trip was a long 12 hr day but very well arranged. You do have to buy the tickets for entry separate, which was easy to do on the bus on the day.

Bucharest well what a superb place. A mix of history with old and new, loads of history and plenty to do.
Quick points -
1. It was very safe to walk around even late at night.
2. It isn't expensive to eat out.
3. The old town is the best area to go to with everything in one place.

Would I go again..... absolutely. Travel Goals UK was really good and that's a honest comment.

May 16, 2026
Rated 5 out of 5 stars

Holiday of a lifetime

I booked a holiday to Japan with Travel Goals, it was easy and smooth to book, the communication was great, Joanne catered the holiday to our needs, I was also kept up to date with any changes. I would definitely book again with Travel Goals - the whole Travel Goals Team gave great Customer Service

May 20, 2026
Rated 5 out of 5 stars

Amazing trip to New York

Amazing trip to New York, great flights hotel and pick up
Totally reasonable pricing and well organised as always ; 4th long haul trip with this company.
Thanks Steve and team for keeping it real

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round.

Our experience on this trip to Japan was made perfect by our travel company TRAVEL GOALS. The flights, bullet trains and hotel accommodation were so well organised with great flight connections and transport timings. The trip itself was fantastic, what a great experience. I would highly recommend this company and will definitely use them again in the future.

April 30, 2026
Rated 5 out of 5 stars

Solo travel booking with Mason

Mason was really helpful and provided me with all the options I needed to be able to plan my trip. As a solo traveller I was expecting it to be quite expensive but I was extremely pleasantly surprised by the value offered by Travel Goals and their commitment to trying to get me the best holiday.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I recently booked my holiday to Japan through Travel Goals and the service has been excellent from start to finish. A huge shout out to Alex, who has been my agent throughout the entire process.
Alex has been incredibly helpful, professional, and responsive, making sure every request was met and tailoring the holiday exactly to what I wanted. Nothing was too much trouble, and he always took the time to answer any questions or concerns I had promptly and thoroughly.
Organising a trip like this myself would have been quite stressful, but Alex made the whole experience smooth and straightforward. Thanks to his support and attention to detail, I can now simply look forward to the trip and focus on creating lasting memories.
Highly recommend!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Ben was amazing

Ben was amazing . He planned the trip and asked me questions all the way . Very friendly and concise .
Thank you Ben saved me the job of putting the trip together.

May 12, 2026
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with travel goals and particularly Joanna who worked very hard to produce a package of a tour and flights for me. She was professional throughout an incredibly helpful at adapting and adjusting the itinerary to suit my needs. I would highly recommend her and the company.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

At the stage I have only just booked my…

At the stage I have only just booked my holiday but I have nothing but good things to say so far. I enquired with this company initially to see if I could book China and Japan, as far in advance as 2029, this is when I was introduced to Joanne. Initially I wanted to fly from Manchester so Joanne made an itinerary with my preferences, these were indirect flights, I messaged her and she advised what flights would be best so we could fly direct. I also wanted excursions added on to the holiday, Joanne recommended these to me and emailed me a detailed itinerary of all the information for me to read over. Joanne was excellent from start to finish, she was there to answer any questions I had about the holiday and was quick to make any changes that I requested. Thank you so much Joanne for your 5* service, you will be recommended to my family and friends.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Mason was really patient with my…

Mason was really patient with my requests providing detailed quotes and updating my itinerary regularly, to include different locations and additional travellers. Looking forward to travelling and exploring next year.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Trip to Rommania with 3 castles trip…

Trip to Rommania with 3 castles trip arranged.
Really helpful team loved the fact I could do it over messenger as dont have a lot of time due to work for calls. Planned out the holiday and trips arranged to pay the holiday up.
We changed one of our trips this was all arranged and paid the additional cost. Even arranged for travel to and from the airport as requested.
All information was sent prior to the trip with all the information I would need.
Our trip was great everything went very smoothly. Hotel was great. Our trips were fangtastic. Even had a question which was answered very quickly via messenger on the day.
We were worried about the way back due to the eu new border control issues seen on the news and wanted our pick up back to the airport a bit earlier. This was changed no problems. Highly recommend using Tracel goals for you trip.

April 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look