We have been purchasing Travel Guard for over 8 years. Best service and coverage. Love the pre-existing bonus. I tell everyone about Travel Guard. Not the cheapest but the best coverage. Paying hospi... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Online transaction was smooth/seamless with well-described instructions. This was our first time using Travel Guard. We will be back next time we require travel insurance coverage.
After using AIG Travel Guard for some years now, I filed my first claim for a medical issue. The claims adjustor responded quickly to the claim, requested certain documents and, once he received them,... See more
My Frontier flight to Tampa got cancelled. I added Travel Guard insurance to my hotels.com reservation in case something like this happened. I submitted my claim and I am now going on 23 days that the... See more
Company details
- #56 of 67 best companies in Insurance Company
- #102 of 116 best companies in Insurance Agency
- #172 of 200 best companies in Travel Agency
- #22 of 26 best companies in Travel Insurance Company
About Travel Guard
Written by the company
Travel Guard® Travel Insurance Plans – Trusted protection for your next journey
Written by the company
- Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
- ✅ Why Choose Travel Guard?
- Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
- Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
- 🛡️ Trusted by Millions of Travelers
- With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
- 🏆 Awards and Recognition
- At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
- -Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
- -Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
- These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
- 🌍 Travel Insurance Plans for Your Next Journey
- Travel Guard travel insurance plans are ideal for:
- -International trips
- -Cruises
- -Domestic trips
- -Adventure travel
- -Group travel
- -Weekend vacations
- -Rental car coverage
- -Last-minute trips
- Get a quote today and trust your travels to Travel Guard.
- www.travelguard.com
Contact info
3300 Business Park Drive, 54482, Stevens Point, United States
- travelguard.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to navigate and understand.
purchasing the policy was easy
Easy to get quote & Purchase
Easy to ise online system to get quote and purchase travel insurance.
No hassle and that’s the best ever
No hassle and that’s the best ever. Hopefully we won’t need it.
Clear and efficiently done.
Super fast and easy to apply online and…
Super fast and easy to apply online and get coverage ASAP, with very clear and easy to understand policy. Most flexible and probably best deal for a year long plan if you travel often. However, the plan is not meant for people who take trips longer than 90 days. You can double check, but I’m pretty sure you need to come back to the US and take another trip to be covered, if you want continuous coverage without having to do that, you need to look into getting a different policy either through TravelGuard or another company.
Professional and personal and helpful!
Terrible policy.
Would rate this as less than one star. Less than 24 hours after booking and buying our flight was cancelled by United and travel guard would not refund as it was less than the 15 days from the flight. The flight was less than 24 hours after we purchased the policy-they shouldn’t even offer this option then. I think it’s a scam if the flight is cancelled by the airline that I am require to keep the policy.
The choices and fees were very clearly…
The choices and fees were very clearly spelled out.
I RECEIVED THE REVISED POLICY IN RECORD…
I RECEIVED THE REVISED POLICY IN RECORD TIME AND EVERYTHING WAS CORRECT.
Never had to wait to talk to anybody
Never had to wait to talk to anybody. Handled exactly what I wanted online.
SCAM
If I could give this negative stars, I would. My policy covered inclement weather cancellations. I sent them the email saying my meeting was cancelled due to inclement weather, and they said they would only pay if the actual flight was canceled. If the flight was cancelled, it would have been refunded, leading this travel insurance to be actually worthless.
This company is an absolute scam
This company is an absolute scam. Do not waste your money on this scam company that will find ANY reason to not pay out. There is literally no reason to buy travel insurance if they're gonna weasel their way out of paying. Straight up asking to violate HIPPA to pay out.
I think that we were scammed (finally a response)
Brought a "cancel for any reason" policy for a very expensive Alaska trip. Due to work circumstances; we had to cancel trip. We supplied the information thatTravelGuard requested through their website over a month ago. We have yet to here from our claims adjuster. Multiple calls to the help desk have resulted in nothing. They state that most claims would be addressed to 10 to 14 business days. We are at 20 plus days without any contact from Travel Guard.
UPDATE:
On July 10, 2026, after reporting Travel Guard to the BBB and also making a report to the FTC. We finally got a response and insurance settlement from Travel Guard.
We shouldn't have needed to go through such lengths to get a response or a claim settlement.
I don't think that we will deal with them in the future.
easy to understand and apply
Simple, Clear, and Comparable Value…
I was pleased with the simplicity of using Travel Guard and the clarity of what is included in the coverage. Also, I think the value is good. The price is comparable to other providers. Thank you.
absolutely abysmal
absolutely abysmal! Bought Travel Guard Insurance for a missions trip to Tanzania with an overnight stop in Dubai. Because of the situation in the Persian Gulf the mission group decided to cancel the trip for the safety of the volunteers. I received a complete refund from Emirates Air but Travel Guard refused to refund the premium I paid or issue a voucher for future travel, even though I tried to cancel two months before our departure date.
One month later and still nothing
My wife’s flight was cancelled and we had to book with another airline to get her home from out of state. One month later and still no update on them paying my claim. Horrible experience so far.
I check the website for updates and there aren’t any then I try to call and the number says that the best way to check for updates is through the website.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
