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Travel Guard Reviews 

1,891
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,733 reviews, reviewers had a great experience with this company. Customers frequently mention how simple it is to navigate the online platform to get quick quotes and purchase coverage effortlessly. Consumers also appreciate the wonderful peace of mind provided by clear coverage details and straightforward data entry during planning. Travelers note that company representatives are very helpful when answering questions about policies and purchases. Some reviewers were not happy with claims processing, noting that certain requests were denied or experienced lengthy delays before refunds arrived. Others felt that policy rates were quite high depending on age and location, or that specific incidents lacked adequate financial support.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the website is super... See more

Service

People report ambiguous experiences with service, as consumer opinions are sharply divided. Many reviewers... See more

Website

Clients share positive opinions on website, noting that it is very well organized and simple to navigate.... See more

Claim

Reviewers mention ambiguous feedback about claim experiences, with strongly contrasting views. On one hand,... See more

Price

Customers had ambiguous experiences with price, with some finding rates affordable, reasonable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The booking it online was fine, though I prefer a live person. I wanted reassurance that i was interpreting the info correctly, and ultimately I felt that i was. I am withholding one star because i am... See more

Rated 4 out of 5 stars

I've been using Travel Guard exclusively for my cruise vacations for many years utilizing the Essential Plan coverages, with the additional medical and evac options offered. The online site is easy t... See more

Rated 4 out of 5 stars

Just straightforward data entry on trip; cost, persons with ages. Nothing about where going, special events like charters, etc.

Rated 4 out of 5 stars

It was easy enough to purchase but the real rating should come from someone unfortunate enough to have to use it. These are the reviews I want to read.


Company details

  1. #55 of 66 best companies in Insurance Company
  2. #103 of 116 best companies in Insurance Agency
  3. #176 of 201 best companies in Travel Agency
  4. #23 of 25 best companies in Travel Insurance Company

About Travel Guard

Written by the company

Travel Guard® Travel Insurance Plans – Trusted protection for your next journey

Written by the company

Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
✅ Why Choose Travel Guard?
Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
🛡️ Trusted by Millions of Travelers
With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
🏆 Awards and Recognition
At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
-Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
-Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
🌍 Travel Insurance Plans for Your Next Journey
Travel Guard travel insurance plans are ideal for:
-International trips
-Cruises
-Domestic trips
-Adventure travel
-Group travel
-Weekend vacations
-Rental car coverage
-Last-minute trips
Get a quote today and trust your travels to Travel Guard.
www.travelguard.com

Contact info

  • 3300 Business Park Drive, 54482, Stevens Point, United States

  • travelguard.com

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(1,891)

1,726 reviews in the last 12 months

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Rated 5 out of 5 stars

Used them before

Used them before. Have never filed a claim but they will cover a non-traveling immediate family member. Easy to use the web site too.

July 14, 2026
Rated 5 out of 5 stars

Customer Service & Claims Processing…

Customer Service & Claims Processing are excellent! Every time I called for questions, and adjustments, each associate takes time to explain patiently the process and provides detailed guidance for how to file the claim. Best in class experience!!

June 21, 2026
Rated 1 out of 5 stars

Your claim will be denied!

The coverage is not comprehensive and has hidden limits to what you can use the insurance for. You will not receive an immediate refund but instead must file a claim, which most likely will be denied.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Please do not get the travel insurance

Please do not get the travel insurance. I had been deployed for 9 months and was going to come visit my wife before going back out for another month, but our deployment got cut short and we had to cancel the room. Good thing we payed for the insurance, WRONG!!!!! Travel guard will deny your claim unless you have the Declaration of Independence. Their insurance is a scam and the company needs to be exposed. I call and all they say is read terms and conditions. I am being robbed of 1,000 dollars and travel guard is getting rich. No love for the people who defend this country and keep you filthy animals rich.

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

website was easy to navigate

website was easy to navigate. I did have some questions and was eventually able to figure it out. I purchased at night i should have asked questions, but it was late at night.

July 13, 2026
Rated 1 out of 5 stars

Travel Guard insurance refused a legitimate refund

We bought Travel Guard insurance through our airline, United, when we booked our flights. Travel Guard requires that you cancel within 15 days to get a refund. We were past that time frame when United informed us that a flight time had changed, and therefore we were entitled, by federal law, to a refund. Because the new flight started at 5 a.m., we canceled and got a refund from United, no problem. But Travel Guard refused a refund, even though we obviously could not have canceled before the 15 days. I asked them to explain how we could possibly have canceled the insurance when we didn't know the flight time would change and never got an answer. Don't buy this insurance.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Worst Insurance to buy

Worst Insurance to buy. Bought for trip to Japan in June 2026, flight delayed by weather and received letter indicating they delayed which forced me to have to cancel flight due to logistic with hotel and transportation. Hotel understood and refunded, not all, some money along with transport once arrived. Alaska Airline declined to refund money and Travel Guard declined to refund since airline did not write flight delayed due to weather. Insurance won't accept that airline is at fault and don't want cover delay caused by weather.

July 14, 2026
Unprompted review

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