Travel Hub Ltd Reviews 

449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff who patiently guide them through finding the best prices and ideal travel options. Consumers note that the booking process is wonderfully smooth, efficient, and stress-free, with representatives offering prompt communication and consistently reliable support throughout. Some reviewers were not happy with occasional stressful interactions, mentioning that the tone used by advisors could sometimes feel disrespectful or that operators provided unhelpful answers. A few people also noted that customers should carefully double-check important details such as name spellings prior to final confirmation to avoid any issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and knowledgeable staff... See more

Booking process

Customers report positive experiences with the booking process, highlighting smooth and efficient service... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Price

People report positive experiences with price, frequently highlighting competitive quotes and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Holiday Accommodation Service
  6. Tour Agency

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(449)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worlds Best

Worlds Best

February 17, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hi Sita Patel,

Thank you so much for your amazing review! We truly appreciate your kind words and we’re delighted to know you had such a great experience with Travel Hub.

Your support means a lot to our entire team and motivates us to continue delivering the best service every time.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Excellent service

I had a fantastic experience booking my air tickets with RUTU. She was well experience and professional. She helped me find a great price for my air tickets. Throughout the communication she was very polite and helpful. I would definitely book my tickets in the future through Travel Hub. Excellent service.

February 6, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Naresh Dave,

Thank you so much for taking the time to share your wonderful feedback

We are truly delighted to hear that you had a fantastic experience booking your air tickets with Rutu. It’s always our goal to provide professional, reliable, and friendly service, and we’re very pleased to know that Rutu was able to assist you in finding a great price while keeping the communication smooth, polite, and helpful throughout the process.

Your kind words mean a lot to our team, and it gives us great motivation to continue delivering the best possible service to all our customers.

We sincerely appreciate your trust in Travel Hub, and we’ll be more than happy to assist you again with your future travel plans.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Good customer service and allowing me…

Good customer service and allowing me to pay in instalments. Effective communication and loyalty. Thank you so much for your professional assistance. I’m ready for my journey. Thank you to Amiga the lady who assisted me, very professional and made me feel comfortable talking to her. Keep up the good job👌👏🏾

December 29, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Sandra Campion Mpofu,

Thank you so much for your wonderful review and kind words. We’re truly happy to hear that you were satisfied with our customer service, flexible instalment payment option, and effective communication. Your loyalty and trust mean a lot to us.

A special thank you for mentioning Anamika. We’re delighted to know she assisted you professionally and made you feel comfortable throughout the process. We will definitely share your feedback with her.

We wish you a safe and pleasant journey, and we look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

For several years

For several years, I've chosen Travelhub due to Jignesh's exceptional customer service, insight, and precise grasp of our needs, making online options unnecessary. Our friends and family also rely on them for both domestic and international travel arrangements.

February 4, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Julia,

Thank you very much for your wonderful feedback and continued trust in Travel Hub over the years. We’re delighted to hear that Jignesh’s exceptional customer service, insight, and understanding of your needs have made your travel planning smooth and reliable.

We also truly appreciate you recommending us to your friends and family for both domestic and international travel.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I had a very smooth and pleasant…

I had a very smooth and pleasant experience with Travelhub. Ms Shikha is professional, responsive, and clearly understands customer needs. From planning to final booking, everything was handled efficiently and transparently. I really appreciated the timely updates and support throughout the process. Highly recommended for anyone looking for reliable travel services.

February 1, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Punit Lalgi,

Thank you very much for your detailed and thoughtful feedback. We’re delighted to hear that you had a smooth and pleasant experience with Travel Hub and that Ms Shikha provided professional, responsive, and transparent support throughout your booking.

Your recommendation truly means a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

I have been booking with Travelhub for…

I have been booking with Travelhub for some years now the outstanding customer service, his knowledge and understanding our needs who’s is always on point by Jignesh is the reason we do not use online services.
All our friends and family continue to use them for all our travel needs internally or internationally.

February 1, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Jack Patel,

Thank you so much for your wonderful and detailed feedback. We’re truly grateful for your continued trust in Travel Hub over the years. It’s great to hear that Jignesh’s outstanding customer service, knowledge, and understanding of your needs are the reasons you choose us over online services.

We also really appreciate you recommending us to your friends and family—it means a lot to our entire team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very efficient

Great service

February 1, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Minaxi Chandarana,

Thank you very much for your kind feedback. We’re delighted to hear that you found our service very efficient and received great service from Travel Hub.

We truly appreciate your support.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

This was a great experience with…

This was a great experience with Travelhub. The represative Ali, was very polite and helpful.

January 22, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Rani,

Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had a great experience with Travel Hub and that Ali was polite and helpful throughout.

We truly appreciate your kind words and support.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

The best travel agents,very helpful 👌

The best travel agents,very helpful 👌

January 19, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Nazrawit Elyas,

Thank you very much for your kind feedback.

We’re delighted to hear that you found our team to be very helpful and among the best travel agents. Your appreciation truly means a lot to us and motivates our team to continue delivering excellent service.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Information

Good experience

January 20, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Kantilal Patel,

Thank you for your feedback.

We’re pleased to hear that you had a good experience with us. Your support is truly appreciated.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Amazing service

Amazing service
Very knowledgeable & helpful staff

January 8, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mr. Narottam Chawda,

Thank you very much for your kind feedback.

We’re delighted to hear that you found our service amazing and our staff knowledgeable and helpful. Your appreciation truly motivates our team to continue delivering excellent service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Jinesh at Travel Hub was amazing

Jinesh at Travel Hub was amazing. He assisted us excellently with our ticket arrangements and was polite, accommodating, and very helpful throughout.

January 16, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Valued Customer,

Thank you very much for sharing your feedback.

We’re delighted to hear that Jinesh provided excellent assistance with your ticket arrangements and was polite, accommodating, and helpful throughout the process. Your kind words truly encourage our team, and we’ll be sure to pass on your appreciation to him.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

We’ll experience staff very good…

We’ll experience staff very good helping nature

January 19, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Edrich,

Thank you for your feedback.

We’re glad to hear that you found our staff very helpful and appreciated their supportive nature. Your kind words mean a lot to our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Meet helped me to find better deals across all airlines

Very friendly staff and very helpful.

December 30, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Manos,

Thank you very much for sharing your feedback.

We’re delighted to hear that Meet helped you find better deals across multiple airlines and that you found our staff friendly and helpful. Your kind words truly encourage our team to continue delivering great value and service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Shikha is doing wonderful job

Shikha book my tickets with professionally and answers all my questions in calming way
Look for me the cheapest way as well and
I went to look for her in your team for nearly 3 weeks I got her today and this is my 3rd time I booked my family tickets with her Mrs Pandya ❤️

January 13, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Krina Pandya,

Thank you very much for sharing such heartfelt feedback with us.

We’re delighted to hear that Shikha booked your tickets professionally, answered all your questions in a calm manner, and helped you find the most cost-effective options. It truly means a lot to know that you value her service so highly and that this is already the third time you’ve trusted her with your family’s travel bookings.

Your loyalty and kind words are greatly appreciated, and we’ll be sure to pass on your appreciation to Shikha.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very helpful

Shivani goes out of her way to accommodate your requirements & is very helpful. Always smiling & cheerful.

January 12, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Ms Pragna Asher,

Thank you for your feedback.

We’re pleased to hear that you found our service very helpful. Your support is truly appreciated.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Priyanka is a Star ⭐ always very…

Priyanka is a Star ⭐ always very helpful and always provides best price and fantastic service 👌🏽

January 13, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Ashwin,

Thank you very much for your kind and encouraging feedback.

We’re delighted to hear that Priyanka has consistently been helpful and provided you with the best prices and fantastic service. Your appreciation truly means a lot to us, and we’ll be sure to pass on your wonderful words to her.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Excellent service and splendid staff…

Excellent service and splendid staff especially Mr.Mehul Solanki . Guided us the best way possible. Highly recommended🔝

January 13, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Dev Patel,

Thank you very much for sharing your kind feedback.

We’re delighted to hear that you received excellent service and found our staff splendid, with special appreciation for Mr. Mehul Solanki. It’s great to know he guided you in the best possible way and made your experience a positive one.

Your recommendation truly means a lot to us, and we’ll be sure to pass on your appreciation to Mehul.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent service and guidance…

Excellent service and guidance throughout whole journey. Always cooperative and ready to help . Big thnx to Rushang and Ritu Doshi .

January 13, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Yogesh Kumar Patel,

Thank you very much for sharing your kind feedback.

We’re delighted to hear that you received excellent service and guidance throughout your journey and that our team was always cooperative and ready to help. Your special thanks to Rushang and Rutu Doshi mean a lot to us, and we will be sure to pass on your appreciation to them.

Thank you once again for choosing Travel Hub.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Shikha’s top notch service :3

We had an issue with a cancelled flight and Shikha was able to quickly find us a back up which still worked with the rest of our itinerary, so this was a massive relief.
We fix all of our trips with Travel Hub and always get a top notch experience :3

January 11, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Matt,

Thank you very much for taking the time to share your experience with us.

We’re glad to hear that Shikha was able to quickly resolve the issue caused by the cancelled flight and find a suitable backup that worked seamlessly with the rest of your itinerary. Knowing this brought you relief is exactly why our team works hard to support our customers at every step.

It truly means a lot to us that you continue to plan all your trips with Travel Hub and consistently receive a top-notch experience. Your trust and loyalty are greatly appreciated.

We look forward to serving you again soon!

Best regards,
Travel Hub

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