Travel Hub Ltd Reviews 

449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff who patiently guide them through finding the best prices and ideal travel options. Consumers note that the booking process is wonderfully smooth, efficient, and stress-free, with representatives offering prompt communication and consistently reliable support throughout. Some reviewers were not happy with occasional stressful interactions, mentioning that the tone used by advisors could sometimes feel disrespectful or that operators provided unhelpful answers. A few people also noted that customers should carefully double-check important details such as name spellings prior to final confirmation to avoid any issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and knowledgeable staff... See more

Booking process

Customers report positive experiences with the booking process, highlighting smooth and efficient service... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Price

People report positive experiences with price, frequently highlighting competitive quotes and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Holiday Accommodation Service
  6. Tour Agency

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(449)

213 reviews in the last 12 months

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Rated 5 out of 5 stars

Shikha has got Excellent Customer Service

Shikha is very cooperative and understanding, with strong people skills. She handles customers effectively and consistently demonstrates the qualities required for the role. She is a valuable asset to the company. I personally feel very satisfied if I talk to her.

January 11, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Rashmi Tak,

Thank you very much for taking the time to share such thoughtful feedback.

We’re delighted to hear that Shikha has been cooperative, understanding, and effective in handling customer needs, with strong people skills. Your kind words describing her as a valuable asset and expressing your personal satisfaction truly mean a lot to us. We will be sure to pass on your appreciation to her.

Thank you once again for your trust in Travel Hub.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Excellent service

Excellent service. Very polite and very Efficient. Called back with your query.
Very happy with their Customer service and very helpful lady KRISNA.
THANK YOU 🙏

November 5, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Ashwin Shah,

Thank you very much for sharing your kind feedback.

We’re delighted to hear that you found our service excellent, polite, and efficient, and that your queries were handled promptly. Your appreciation for Krisna being helpful means a lot to us, and we will be sure to pass on your kind words to her.

Thank you once again for choosing Travel Hub and for your trust in our services.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 4 out of 5 stars

Personal touch

Personal touch. You feel you are well looked after.
Shikha was very helpful. She also called me back to check if I needed any further assistance.

December 15, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Shobhna Patel,

Thank you very much for sharing your feedback.

We’re pleased to hear that you felt well looked after and appreciated the personal touch in our service. It’s wonderful to know that Shikha was very helpful and followed up to ensure you didn’t need any further assistance—this is exactly the level of care we strive to provide.

We truly appreciate your kind words and trust in Travel Hub.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I visited for the first time and had a…

I visited for the first time and had a good experience and the service is good.

January 9, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Ripal Patel,

Thank you for taking the time to share your feedback.

We’re glad to hear that your first visit with Travel Hub was a good experience and that you were satisfied with our service. Your support is truly appreciated, and we hope this is the start of a long association with us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I have a great experience.

January 7, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Customer,

Thank you for your feedback.

We’re pleased to hear that you had a great experience with us. Your support is truly appreciated, and we’re glad we could assist you with your travel needs.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Ms. Shikha Goswami

Ms. Shikha Goswami who looked after our requirements was very professional, helpful and considerate at all times. She also kept her word when she said she will call back. She always called back. Shikha is a diamond and asset to Travel Hub👍🏼

January 7, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mahendra Topiwala,

Thank you very much for taking the time to share such wonderful feedback.

We’re delighted to hear that Ms. Shikha Goswami provided professional, helpful, and considerate service throughout and consistently followed through on her commitments. Your kind words describing her as a true asset to Travel Hub mean a great deal to us, and we will be sure to pass on your appreciation to her.

Feedback like yours truly motivates our team to continue delivering reliable and high-quality service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very good service and friendly

Very good service and friendly

January 6, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear M Thasan,

Thank you for your feedback.

We’re pleased to hear that you found our service very good and friendly. Your support is truly appreciated.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Sikha Goshwani

Shikha Goswami is Great staff member excellent communication.
Always helpful and reliable throughout the process.
Would definitely book again.
Very professional and friendly service.
Handled all details smoothly and efficiently.
Made our trip truly enjoyable.

Thanks sikha

January 7, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Manisha Rana,

Thank you very much for sharing your wonderful feedback.

We’re delighted to hear that Shikha Goswami provided excellent communication and was helpful, reliable, and professional throughout the booking process. Knowing that everything was handled smoothly and efficiently, and that it contributed to making your trip truly enjoyable, means a lot to us.

We will be sure to pass on your kind words to Shikha, as feedback like yours is a great encouragement for our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Dedicated services

As usual Krishnaben and other staff members are dedicated with excellent customer service. They just do not only sale but most importantly continue to engage and enhance after sale service.
Thank you⬇️

PS: FOUR SEPARATE BOOKINGS IN YEAR 2025🙏

January 6, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Kamlesh Vajir,

Thank you very much for your continued trust and for sharing such a thoughtful review.

We’re truly grateful for your kind words about Krishnaben and our team. Providing dedicated service and strong after-sales support is something we take great pride in, and it’s wonderful to know that our efforts are making a real difference to your experience.

We sincerely appreciate your loyalty and are honoured to have assisted you with multiple bookings in 2025. Your support and trust mean a great deal to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Thank you Bishwa for Outstanding Service and Best Travel Experience Ever!

I have been booking my tickets with TravelHub for many years, but this time the experience was truly exceptional all thanks to Bishwa.
From the very beginning, Bishwa went above and beyond. We initially planned our holiday based only on the destination, but she completely transformed our trip with her incredible knowledge. She explained everything in detail the weather, the best time to visit places, the best deals available, which areas are easiest to explore from, and even where it would be most convenient for us to stay. Every single recommendation was backed with valid, accurate information, and it showed that she truly knows what she is doing. What impressed us the most was her patience and kindness. She took her time, answered all our questions, and guided us through the entire booking process with such calmness and positivity. She always welcomed us happily and never missed a chance to surprise us with her knowledge and helpful suggestions.
Because of her guidance, we booked everything accordingly and it turned out to be the best experience of our lives. My parents and I are extremely happy, especially my mum, who clearly said, “Never look for another travel agent again.” That says everything. Bishwa is not just a travel agent she genuinely cares about giving her clients the best possible experience. Thank you so much, Bishwa. God bless you, and thank you, TravelHub, for having such an amazing professional on your team.

December 14, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Sanjita Parmar,

Thank you so much for taking the time to share such a thoughtful and detailed review. We are truly grateful for your continued trust in Travel Hub over the years.

It means a great deal to us to hear that your recent experience was exceptional and that Bishwa was able to make such a positive difference to your holiday. Her dedication, in-depth knowledge, patience, and genuine care for her clients are qualities we value highly, and your words beautifully reflect the passion she brings to her work. We will be sure to share your kind feedback with her—it will mean a lot.

Knowing that your trip turned out to be one of the best experiences of your lives, and that your family, especially your mum, felt so confident and happy, is incredibly rewarding for our entire team. Feedback like this reminds us why we do what we do.

Thank you once again for your trust, your recommendation, and your kind wishes.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

What a service!

What a service! I am booking travel tickets for several years this is the first time and all the time I will be using Travel hub.Thanks to the very helpful,polite and patience staff Keval and Dhurvi.

January 5, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Rita Patel,

Thank you so much for your wonderful feedback and for trusting Travel Hub with your travel bookings.

We’re truly delighted to hear that you had such a great experience and that our team made a lasting impression. Your kind words about Keval and Dhurvi being helpful, polite, and patient mean a great deal to us, and we will be sure to share your appreciation with them.

It’s an honour to know that you plan to continue booking with Travel Hub, and we truly value your loyalty and support.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Travel Hub provides excellent service…

Travel Hub provides excellent service and support throughout the booking process. The staff are knowledgeable, patient, and very helpful, making travel planning stress-free. They offer clear guidance, good deals, and respond promptly to queries. Overall, a reliable and professional travel agency that I would happily recommend

December 16, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear S Pinto,

Thank you very much for taking the time to share such a wonderful and detailed review.

We’re delighted to know that you had an excellent experience with Travel Hub and found our team knowledgeable, patient, and supportive throughout the booking process. Providing clear guidance, prompt responses, and stress-free travel planning is always our goal, and your feedback truly reassures us that we’re delivering on that promise.

Your recommendation means a great deal to us and motivates our team to continue offering reliable and professional service to every customer.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very Polite staff ,Good prices ,would…

Very Polite staff ,Good prices ,would surely recommend my friends too.

December 12, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Francisco Fernandes,

Thank you for your kind feedback.

We’re pleased to hear that you found our staff very polite and our prices competitive. Your recommendation truly means a lot to us and motivates our team to continue delivering friendly, reliable service.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

had a good experience with Rudra

had a good experience with Rudra. he was fantastic .. he helped me out very well ina polite and calm manner.

January 1, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Nilam Solanki,

Thank you very much for sharing your feedback with us.

We’re delighted to hear that you had a good experience with Rudra and that he assisted you in a polite, calm, and helpful manner. Providing a smooth and pleasant experience for our customers is always our priority, and your kind words truly encourage our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Rushang was very helpful

Rushang was very helpful

December 31, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Bharti Patel,

Thank you for taking the time to share your feedback.

We’re pleased to hear that Rushang was very helpful and able to assist you effectively. Your kind words mean a lot to our team and motivate us to continue providing reliable and friendly service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Rudra's communication was very…

Rudra's communication was very impressive, he did my transaction of booking flight ticket to travel to Goa, India very smooth. Rudra is very detailed in his communication and he gives options of what is required as a passenger. Keep up the good work. I will surely return back with the booking of ticket next time when i plan to travel. Thank you again and wishing you a fantastic New Year 2026.

December 28, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Osvin D'Souza,

Thank you very much for taking the time to share your wonderful feedback.

We’re delighted to hear that Rudra provided you with clear, detailed communication and made your flight booking to Goa a smooth and pleasant experience. Your kind words truly mean a lot to our team and serve as great encouragement.

We look forward to serving you again soon!

Wishing you a fantastic New Year 2026 ahead.

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very quick and helpful staff

Very quick and helpful staff. I spoke to a lady called Rutu Doshi. She was amazing and sorted the whole process efficiently. Good prices too. Thanks Rutu

December 29, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Pramit Sangani,

Thank you very much for taking the time to share your wonderful feedback. We’re delighted to hear that you had a smooth experience and that Rutu Doshi was able to assist you efficiently throughout the process. Your kind words about her service and our pricing are truly appreciated.

We look forward to serving you again soon!

Best regards,
Travel Hub

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Rated 5 out of 5 stars

Very good service

Very good service, whenever I need help shikha goshwami is always there for us thank you shikha for your service.we really appreciate from patel to rana family.

December 25, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Darshna Patel,

Thank you so much for taking the time to share your kind feedback. We’re delighted to hear that you had a great experience and that Shikha Goswami was able to support you whenever you needed help. Your appreciation truly means a lot to her and to all of us at Travel Hub. It’s always a pleasure assisting the Patel to Rana family.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I had just booked my flight tickets…

I had just booked my flight tickets with SHIKA at Travelhub, she was very efficient , knowledgeable and helpful to choose the right flight package to meet my requirements. We could wrap up the ticketing in a short while .Thanks again SHIKA , and she was sweet!

Milan from Pinner

December 23, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Milan Shah,

Thank you very much for sharing your wonderful feedback with us. We truly appreciate you choosing Travel Hub for your flight booking. It’s great to hear that Shikha was able to assist you efficiently and help you select the right flight package that perfectly matched your requirements.

At Travel Hub, we always strive to provide prompt, knowledgeable, and friendly service, and your comments reassure us that we’re on the right track. Shikha will be especially pleased to know that her efforts made your booking experience smooth and stress-free.

Thank you once again for your trust and kind words.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Rutu Doshi has been absolutely amazing agent

Rutu Doshi has been absolutely amazing helping me book my holiday! She sent me numerous quotes and helped me find exactly what i wanted, nothing was too much trouble and the process was so easy! Would definitely book again through Travel Hub for their exceptional services to their customers

December 22, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Harry,

Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that Rutu provided such exceptional support in helping you book your holiday and that she took the time to share multiple options to find exactly what you were looking for. It’s great to know the process felt easy and stress-free, and that nothing felt like too much trouble. Your kind words truly mean a lot to Rutu and to our entire team.

We look forward to serving you again soon!

Best regards,
Travel Hub

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