I've had some great trips lately and so thought I'd write a review for once. Beeke was a great help for the trips I booked in Cairns but also Airlie Beach and I'm sure I'll come back to her for any ot... See more
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See what reviewers are saying
I have nothing but good things to say - I made a mistake in my booking and it was recifed immediately. I am very thankful to the staff for helping me sort this out particularly given it was totally m... See more
I met Stephanie at YHA Byron Bay, and she guided us through all the places on the east coast, helping us to find good tours in Noosa, Fraser Island, Whitsundays, Cairns and Melbourne. She was reall... See more
We’re traveling to Australia and New Zealand to start the new year. While looking into tours, I chatted with Jessye who made excellent suggestions and helped with booking several tours. When questions... See more
Company details
Written by the company
Travello is a leading online travel company that specializes in offering tours, activities, and attractions to travelers around the world. With a wide range of exciting and immersive experiences to choose from, Travello makes it easy for travelers to plan and book the perfect trip. Whether you're looking for adventure, relaxation, culture, or something in between, Travello has something for everyone. From guided tours of world-famous landmarks and natural wonders, to thrilling outdoor activities, to unique cultural experiences, Travello has it all. And with easy online booking and a secure payment platform, it's never been easier to start planning your dream trip. So why wait? Start exploring the world with Travello today and discover all the amazing things it has to offer!
Contact info
Unit 15, 11-21 Underwood Road, Homebush, 2140, Sydney, Australia
- support@travello.com
- travelloapp.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
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Jordan was really kind and helpful!
Jordan was really kind and helpful!
Will come there to book something again!
Jordan is very good at explaining the…
Jordan is very good at explaining the tours to us!! Highly recommended Jordan.
Jordan Than you
Jordan is fantastic and super helpful. Would want to worm with him again.
Keri-Ann was excellent and gave great customer service
Keri-Ann was very responsive usually answering my queries within the hour. She was extremely helpful and assisted me with what I required. I would highly recommend.
Literally so helpful
Callum was litewally the most helpful guy ever!!! Made everything so easy and was so lovely. Thank you!
Great customer service and energy
Jordan was fantastic and friendly and able to work with me to help choose the experience that I wanted to have on the outer Great Barrier Reef in Cairns. He had clear knowledge of all the options and now I’m most excited to go snorkeling on a Reef Cruise with down under cruise and dive Evolution
He was so nice and kind
He was so nice and kind! Thanks for helping me get a plan for Cairns!
Excellent Experience In-store with Jordan
Jordan was a great help! Wealth of knowledge that answered a lot of our concerns. Come in store for a more personalised experience.
The support was amazing!
The support was amazing!! I didn't receive my booking details but Jessye from the support helped me a lot with everything, basically she saved my trip
Chloe resolved my questions in a…
Chloe resolved my questions in a professional manner.
Callum was very helpful and helped…
Callum was very helpful and helped planned our whole route of the east coast with activities. Couldn’t recommend him enough :)
Converaation with Chloe
Chloe helped me with my questions, eventhough Im struggling with the correct information. She was very patient in helping me so I could find what I was looking for. We need more people like Chloe in customer service for customer to have a stress free vacation. Thanks so much Chloe! You made our vacation and experience amazing!
Kerri-Ann was extremely helpful and…
Kerri-Ann was extremely helpful and knowledgeable!!
Callum made our trip super easy to…
Callum made our trip super easy to organise! We were unsure of where we would be on certain dates but he got us all set up with the links to each trip including discount codes to book at our leisure. He went above and beyond to help us out. Thanks so much ☺️
Real time online support for tour information
Very helpful online chat agents that helped me decide which tours to choose...
Amazing experience and value for money!
My experience as a first time customer of Travello was second to none! Everything was as described and well organised. Jordan was especially helpful when booking the tours and was always quick to answer any queries we had. He was also extremely knowledgeable about the details of the tours. I would definitely book with Travello again and recommend anyone else to do the same!
Thanks Jordan
I want to highly recommend Travello in Cairns and thanks Jordan for its good advises, excellent selection of tours around Cairns. It's so easy to travel with such skilled person
Good job Ireland
Excellent service! Cannot recommend enough.
First time booking with travello and it won’t be my last. Want to thank Callum for being so helpful and ensuring everything was sorted for an important last minute trip. The process was made so easy and he was there to answer any questions I had. What excellent service.
Jordan was super helpful and explained…
Jordan was super helpful and explained all our options for booking the Great Barrier Reef and Rainforest tours. He helped us make the best choices that suited us and made it a really simple process. Thank you!!
We had such a good meeting with Jordan
We had such a good meeting with Jordan. He was so helpful to plan our trip in Cairns. He was funny, patient and warmhearted. I highly recommend booking through Jordan
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