Where exactly is your email ?? Cannot find one @ your site, despite your answer below "We are sorry to hear that you had a negative experience with us. Our team only uses chat and email services (ins... See more
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Service was great, but it was impossible to contact you by phone. I had an issue with courier charging for every booking and wanted to reach you immediately (not via email) and couldn't. Finally you... See more
They sell your data and steal your credit card. As soon as I booked a trip through this company on my Amazon credit card that I have only ever used on Amazon besides this purchase, there was a fraudul... See more
Company replied
I have booked 5 trips from here and everything worked great. However, I contacted support yesterday. I asked something very simple. "How do I print the tickets I just booked?". I got the be... See more
Company details
Contact info
2.7
Poor
757 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Travelplanet24
Hello,
Glad you are pleased with our service.
Thank you for sharing,
The traelplanet24 team
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Easy, fast booking process
Easy, fast booking process. Clear charges, no surprises.
February 13, 2018
Unprompted review
Reply from Travelplanet24
Hi PA,
Glad you are satisfied with your recent experience when using our site.
Thank you for sharing your positive feedback.
The travelplanet24 team
Go on and make us feel safe and happy
February 8, 2018
Unprompted review
Reply from Travelplanet24
Hi,
We are smiling at the office. Glad to hear that you feel this way!
Thank you so much for posting,
The travelplanet24 team
The site is very good ,and every that I …
The site is very good ,and every that I wanted find easily..
I think that Travelplanet24 make the best..
February 7, 2018
Unprompted review
Reply from Travelplanet24
Hello Konstantinos,
We love hearing from happy customers. Glad you are pleased with our service.
Thank you ,
The travelplanet24 team
Reply from Travelplanet24
Hello Maria,
That is excellent. Thanks for sharing your positive experience.
The travelplanet24 team
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immediate service
January 27, 2018
Unprompted review
Reply from Travelplanet24
Hello Marianna,
That is what we love to hear. Thank you.
The travelplanet24 team
Better prices faster
January 25, 2018
Unprompted review
Reply from Travelplanet24
Hello Eleni,
That is excellent. Thanks for sharing your positive experience.
The travelplanet24 team
Fast and easy!
January 24, 2018
Unprompted review
Reply from Travelplanet24
Hello Nikolaos,
That's excellent. Thank you for taking the time to share this.
The travelplanet24 team
We could not book for 4 persons and had …
We could not book for 4 persons and had to do 2 distinct bookings each for 2 persons
January 20, 2018
Unprompted review
Reply from Travelplanet24
Dear Customer,
We regret to hear that you are dissatisfied with your recent experience when using our site.
We are not sure why you faced this issue, since it is possible to make a reservation for 4 passengers and even more, through our website.
We have already shared your comment with the relevant department to review.
The travelplanet24 team
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IT WAS VERY VERY GOOD MY EXPERIENCE …
IT WAS VERY VERY GOOD MY EXPERIENCE WITH TRAVELPLANET 24 I WILL SUGGEST TO OTHER PEOPLE
January 19, 2018
Unprompted review
Reply from Travelplanet24
Hi Katerina,
Thanks that's so kind of you! Glad you are happy with your recent experience when booking through our site.
The travelplanet24 team
It was a perfect transaction
It was a perfect transaction
And very friendly step by step platform
I am very satisfied customer
January 18, 2018
Unprompted review
Reply from Travelplanet24
Hi Konstantinos,
Glad you are pleased with our service.
Thank you,
The travelplane24 team
easy to use and trustable
January 11, 2018
Unprompted review
Reply from Travelplanet24
Hello,
We are really pleased. Thanks for sharing.
The travelplanet24 team
Great booking service
January 11, 2018
Unprompted review
Reply from Travelplanet24
Hello,
Thanks so much for posting.
The travelplanet24 team
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excellent services
January 8, 2018
Unprompted review
Reply from Travelplanet24
Hello Emmanouil,
We're happy to hear you enjoyed your experience using travelplanet24.
The travelplanet24 team
Reply from Travelplanet24
Hello Iosif,
That is what we love to hear. Thank you.
The travelplanet24 team
great site
great site, great service, most friendly employees. Only to recommend!
January 5, 2018
Unprompted review
Reply from Travelplanet24
Hello,
That's excellent. Thank you for taking the time to share this.
The travelplanet24 team
Excellent help by telephone.
January 4, 2018
Unprompted review
Reply from Travelplanet24
Hello Ioannis,
That is excellent. Thanks for sharing your positive experience.
The travelplanet24 team
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A company to inspire others if you ask me…
A company to inspire others if you ask me.
I have made many reservations through them, and had several times troubled them with every kind of changes and aspects: from delays, to transits, to more luggage, you name it.
Perfectly professional, genuinely kind, and they go the extra mile for the client.
December 22, 2017
Unprompted review
Reply from Travelplanet24
Hello Constantine,
What a wonderful review. We are really glad that you are pleased with our service and the assistance received from our customer support team.
At travelplanet24 we work really hard to always meet our customers expectations and assist in any possible way. That is why we love hearing from happy customers.
Thank you for taking the time to share your positive feedback.
The travelplanet24 team
I found the best price and easy check …
I found the best price and easy check for my ticket
December 20, 2017
Unprompted review
Reply from Travelplanet24
Hi Efthimios,
That is excellent. Glad you are happy with your booking.
Enjoy your trip!
The travelplanet24 team
the staff is very kind
the staff is very kind, any time I call to ask information they inform me sufficiently.
December 20, 2017
Unprompted review
Reply from Travelplanet24
Hi Evina,
We are smiling in the office. Glad to hear that you are happy with our customer support team.
Thank you for sharing,
The travelplanet24 team
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