Your motor, belt and bracket were a perfect fit. So glad that our 20 plus year old Proform treadmill had replacement parts available through your company. You guys were great with customer support and... See more
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Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the... See more
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Horrible customer service. The part sent was wrong, my machine wouldn’t even turn on after installation. The components were completely different from the original part. I reached out to customer serv... See more
Company replied
Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... See more
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Company details
Written by the company
Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!
Contact info
Kansas Street 1333, 38106, Memphis, United States
- 800-750-4766
- doc@treadmilldoctor.com
- treadmilldoctor.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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excellent business to deal with. very fast delivery. Just what I ordered . Would highly recommend them.
excellent place of business. I received my belt for my treadmill very quickly after I ordered it. It was the correct belt and fit fine. No problems. I would highly recommend Treadmill Doctor.

Reply from Treadmill Doctor
Great service
Great service. Had an older recumbent stationary bike from Precor am I needed new pedals. The chat person was quick and told me exactly which part number to buy. I did, and it was the right part and they set the right expectation with delivery. I am very happy.

Reply from Treadmill Doctor
Defective Part
You had to ship me parts twice to get it right. The part you sent initially didn't meet the specs of of the length as inscribed on the inner side of the belt. Operator labeled it as “defective part”before sending me another part, this time with a longer length.

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the belt arrived on time and was the…
the belt arrived on time and was the right part.

Reply from Treadmill Doctor
Treadmill keypad replacement
Our treadmill had been left behind by the previous owners of the house we bought. We used the treadmill regularly for about 2 1/2 years. It stopped responding to presses on the control panel keys. I sent an email to Treadmill Doctor describing the problem. They responded within a day, sending information about the keypad replacement they said should work for my treadmill. I purchased the keypad and it arrived quickly. Following included instructions, I replaced the keypad in about 30 minutes and the treadmill has been working fine.

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The part came promptly
The part I ordered, an idler roller for a treadmill, came promptly. I watched a few YouTube videos, and replaced the defective roller. Runs as quietly as when it was new. The first time I ever attempted to repair or replace a part in anything!

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Great business to work with
We have ordered a few things over the past couple years from Treadmill Doctor. I am impressed with their customer service. If we needed to exchange anything or something wasnt right they were quick to make it right! 5 star company.

Reply from Treadmill Doctor
Treadmill was delivered on time
Treadmill was delivered on time, and for the price I'm very pleased. Rows great with water resistance and so far seems to be exactly what I ordered and what I need.

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Your costumer Representative was very…
Your costumer Representative was very helpful when I had questions regarding Or thinking I had the wrong control board she got back to me very quickly and everything turned out fine thank you very much. Sandra

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The product i bought from you broke in…
The product i bought from you broke in 2 weeks.and is a big hassle to get it replaced.

Reply from Treadmill Doctor
Rollers and Motor Drive Belt for PaceMaster Fold Up Gold Elite
All parts fit well. The rollers, especially the bearings mounting and fit inside the rollers, may be better than original. The bearings in the new rear roller look very heavy duty and industrial. The treadmill is from about 2011. It now runs with less noise than when new. Very smooth and almost eerily quiet. Packing of, and packing material, of the shipment could have been done better. A little bit better clarity in the product details on the website would help. I was not 100% confident that I had ordered the correct items, because there were several choices. Other than those two anomalies, all worked out very well and we are happy with the results. Tracking takes awhile to get the tread belt in alignment and centered, so please be patient and make small adjustments. It appears to be temperature dependent.

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Great reliable service
Arrived on time and had our treadmill running better than new!

Reply from Treadmill Doctor
Wrong person
You sent my a package purchased by another customer in another state...I have contacted you customer service and they are correcting you shipping department error.

Reply from Treadmill Doctor
Fix your treadmill without a repairman
Was able to get the part I needed to fix my Sole treadmill for a fraction of the cost a repairman quoted.

Reply from Treadmill Doctor
No issues with product or service
No issues with product or service. Arrive in tact and on time.

Reply from Treadmill Doctor
Product arrived promptly and as stated…
Product arrived promptly and as stated Treadmill Doctor is my go to supplier for all my quality home treadmill requirements.

Reply from Treadmill Doctor

Reply from Treadmill Doctor
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