Don’t recommend
My item hasn’t arrived and there is no communication from the company. I have written three emails and the phone is switched off. No reply. I don’t recommend.
April 28, 2026
Unprompted review
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Faulty Spinner Ring
The spinner ring I bought as a gift was faulty. As it was more than 30 days after purchase (I bought in October as a Christmas gift) I contacted the company & explained the situation & supplied a photo of the fault.
Initially they were really helpful & sent me a pre-paid postage label to return the ring to be examined by them. Sadly the label was a Royal Mail one only useable at post boxes & the Royal Mail app didn't recognise the bar code so I couldn't return it that way.
I contacted customer services again & explained & asked for an alternative postal label to be supplied. Five days later after hearing nothing I chased this up. Still nothing.
So I'm left with a faulty ring I can't return & am out of pocket. The fault on the spinner ring is that the spinning bit detached from the main ring as soon as it was worn. So a pretty serious fault.
Really disappointing for both me & the recipient of the gift.
Almost a week since I wrote this review & still no response from customer services.
January 2, 2026
Unprompted review
Fantastic company in terms of service…
Fantastic company in terms of service and value for money. Bought from them in the past and more recently
December 18, 2025
Unprompted review
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