TREASURE REALTY Reviews 289

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

St. Regis Resort North Topsail unit 2404 Writing on the internal walls, ice maker didnt work, bedroom TV didnt work. No onsite management team, no sheets,towels or even toilet paper. Did not discl... See more

Rated 1 out of 5 stars

My parents booked a condo at Topsail Dunes for the week of 7/13. My dad just received a phone call tonight (7/2), stating that the condo would not be ready in time due to damages and their reservation... See more

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Rated 5 out of 5 stars

This was our first time renting from Treasure Realty and we were really impressed with their clear communication and how easy they were to rent from! The condo we rented was just as described, very cl... See more

Rated 5 out of 5 stars

We have vacationed @ North Topsail Beach for 7 yrs and Treasure Realty was the agency we rented through. The check in process is very organized and folks are very friendly and helpful. Maintenance iss... See more

Company details

  1. Vacation Rental
  2. Travel Agency

Information provided by various external sources

Treasure Realty is #1 in Topsail Island rentals & real estate sales. We have 400+ vacation rentals and 100's of real estate listings in North Topsail, Topsail Beach and Surf City, NC.


Contact info

3.2

Average

TrustScore 3 out of 5

289 reviews

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Rated 4 out of 5 stars

Most everything was great but,,,,

Most everything was great. We had a misunderstanding where Treasure told me we had to sign another form about 3 days before checkin. There was a rush receiving these forms and emailing signed forms back to Treasure.
Everything else was perfect! Thanks!

This isn’t a complaint to Treasure but If someone could relay to the owners. We had trouble getting the living room DVD player to work. If someone could please have step by step written instructions on how to use the DVD player.
Thanks!

June 17, 2019
Unprompted review
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Rated 5 out of 5 stars

I have been going to Topsail for…

I have been going to Topsail for several years and this was the first time I used Treasure Realty. The house was in perfect condition when I arrived. I did have an issue with the Wi-Fi. The staff was prompt in addressing my needs and it was fixed within 30min. I plan to use them next year!

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! The home we initially reserved was not available due to maintenance issues. Treasure Realty received short notice on this but was able to get us into a comparable home at a discount. The home was beautiful! We will definitely be booking with Treasure Realty again.

June 17, 2019
Unprompted review
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Rated 4 out of 5 stars

We had three issues with the rental…

We had three issues with the rental property.....went to the office in Surf City and talked directly to a rep about them and was assured they would be taken care of immediately. 2 days later it took a second contact Treasure Realty to get the issues looked at. The first "face to face" was never put into the system by the rep. Other than not having anything "fixed" while we were there for the remainder of our rental period, we did have a great time not only on the property but at the beach and surrounding area as well.

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Treasure Reality is amazing

Treasure Reality is amazing. We had an issue with making it in time to pick up our key. They allowed my parents to pick them up & were super kind to me and my parents. Thank you Treasure Reality!

June 17, 2019
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Rated 4 out of 5 stars

Great Service

Great Service, true to word on the site. Our room was not ready until the given 3:00PM check-in time but at first we were given an incorrect set of keys, had to drive all the way back to the office for a different set. Once this was handled vacation went great. The room was true to the website and no issues came up. Great people and place to work with.

June 17, 2019
Unprompted review
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Rated 5 out of 5 stars

I've rented from Treasure Realty multiple times

I've rented from Treasure Realty several times now. Always been pleased with the properties and with the way they have been represented on the Treasure Realty website. Customer service folks have been pleasant and helpful on the phone and on the few occasions we've had to request a service call, the representative has been able to solve the problem in a timely manner. Would recommend Treasure Realty highly.

June 17, 2019
Unprompted review
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