Tremendous Reviews 5,684

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease and efficiency of the redemption process, noting that gift cards are delivered quickly and are simple to use. Many appreciate the wide variety of gift card options available, allowing them to choose what best suits their needs. People also praise the reliability of the platform, with many reporting consistent positive experiences over time. However, some customers have encountered issues with payment and product usability. A minority of people were dissatisfied with the functionality of certain gift cards, finding them difficult to redeem or unusable with specific merchants. Some reviewers also mentioned problems with payment methods, such as bank transfers not being consistently available or issues with fund processing.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report easy and fast payments, with... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the platform super easy... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the ease of... See more

Website

Consumers find website experiences to be ambiguous. While some praise the UI/UX, ease of navigation, and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as fast, efficient, and... See more

Based on these reviews

Rated 4 out of 5 stars

I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.

Rated 4 out of 5 stars

I received a $25 gift voucher digitally. I entered my email and got through to see the voucher. I printed the voucher as sometimes the readers at Coles do not work and I have to get the staff member... See more

Rated 3 out of 5 stars

Payments are delivered in time. But this service absolutely does not support many useful withdrawal methods such as "PayPal or Payoneer" for most of us. My funds have been stuck in there & about to ex... See more

Company replied

Rated 3 out of 5 stars

When I got to the register to pay with my gift card it failed to work. I was notified that I would need to verify each $5 gift card via email. I had 9 $5 gift cards. It would have been time consumi... See more

Company replied


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

More than better

More than better

March 8, 2025
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

If there's anything we can do to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

My issue is not solved unable to redem…

My issue is not solved unable to redem my 24$

March 8, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Card code is not opening

Card code is not opening

March 8, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Poor support and broken voucher…

Poor support and broken voucher links—no resolution.

I have been trying to access a Flipkart gift voucher through Tremendous for over two days, but the link simply does not work. I contacted their customer service, but instead of fixing the technical error, I have been stuck in an endless email chain for 15+ hours with no actual help provided. It feels like they are intentionally stalling with unnecessary questions rather than delivering the funds. Extremely disappointed with the lack of urgency. Avoid if you expect timely access to your rewards.

March 7, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

They're not responsible agency

My Reward ID: 49MG0M3IX65C

They're too unresponsive to the matter, my Flipkart reward code is not loading after so many hours. I'm not able to claim my reward. On mailing them, they're just sticking to their auto generated mails and doesn't solving my problem. My hard earned reward is now in vain. No one is helping :(

March 7, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 2 out of 5 stars

I was trying to retrieve a reward of…

I was trying to retrieve a reward of $13. I recieved first one for $10 then$2 but never did get the one for$1 I looked but could not m find it anywhere. I then got sidetracked and forgot about it till now. Also, just nowi was trying to redeem $9 i got $5, but still waiting for the second amount of 2$ nothing yet, and I still will have another $2. I will be trying when I get done here. I TRYED TO REDEEM THE FINAL$2 AND IT WILL NOT GIVE IT . IT KEEPS GIVING ME THE SAME CODE I USED FOR THE FIRST $5 . YOU NOW OWE ME $3

March 5, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

terrible experience

terrible experience, it doesnt work in any shop (amazon, steam, epic, gog....) i tried 20 online shops and non of them worked

March 7, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help exchange your reward if you're experiencing frequent declines, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

My coupon doesn't not open.I am still…

My coupon doesn't not open.I am still trying.

March 7, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

The view reward option was not opening…

The view reward option was not opening and still loading can you please fix this issue

March 7, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Very bad experience

Very bad experience, code not show

March 7, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

Tremendous is the most trustworthy &…

Tremendous is the most trustworthy & hassle free reward systems. I just received a tremendous gift card recently and the whole process was really smooth. The email arrived almost instantly, I added it to my Walmart account and made my purchase with no problems at all. Pretty straight forward. I’ve used tremendous a lot for receiving rewards and I’ve not had a single problem yet.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Cannot spend money on charities

Cannot spend money on charities. The entire point is that, even though the card has a certain amount of dollars, the actual value is much lower because you can only use it in some stores, and it is very unlikely you'll hit the exact prepaid amount.

March 6, 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help you exchange your card if you're experiencing frequent declines, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

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