Trendyjacket Reviews 126

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting prompt responses and helpfulness in resolving issues. Many people are very happy with their purchases, often praising the quality of the products, with some describing items as well-made, stylish, and comfortable. However, some customers were dissatisfied with aspects of the product, quality, and order fulfillment. A few people reported receiving items that did not match descriptions, were incorrectly sized, or had quality issues like poor stitching. There were also occasional concerns about delivery times and the return process, with some individuals finding it difficult to return items or experiencing delays in receiving their orders.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers praise the high quality, stylish... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the excellent quality, noting items... See more

Customer service

People report positive experiences with customer service. Customers frequently praise the prompt, kind, and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report that ordering was very easy and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery services. Some customers experienced fast delivery, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A truly worthwhile investment. The cognac trench coat is expertly made with a stunning finish, and the leather feels high quality plus it also has a removable vest. At first, the price seemed almost t... See more

Company replied

Rated 4 out of 5 stars

I ordered a leather bomber jacket with faux fur. The jacket was too small and I didn't care for the fur. However, customer service was great. I explained my issue with the product and customer servi... See more

Rated 4 out of 5 stars

Hello, I wrote a negative review due to a damaged item and lack of communication from Trendy. I’m changing my opinion due to the good customer service I received from this site. They sent me a new ja... See more

Company replied

Rated 4 out of 5 stars

our items arrived in good condition and on time. one of the items did not fit due to an item being sized incorrectly, but trendy jacket honored their return policy.


Company details

  1. Outerwear Store

Written by the company

Join our thriving community of over 25,000+ satisfied customers who have experienced the unparalleled quality of Trendy Jacket. Step into the world of timeless fashion as you explore our latest leather outerwear collection. Dive into a world of style with our exquisite men's jackets , suits and coats and uncover the perfect addition to your wardrobe among our curated assortment of women's jackets


Contact info

3.9

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ordered a jacket June 7th it has yet to…

Ordered a jacket June 7th it has yet to come and no updates. Tried contacting company and phone calls don’t go through. It’s literally been over a month and website status still says processing!!!!!

June 7, 2025
Unprompted review
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Reply from Trendyjacket

Hey

Thank you for sharing your experience! We're glad to hear that our team was able to assist you promptly with the size exchange and that the large fit worked out well for you.

Customer satisfaction is very important to us, and we’re always here to help ensure you get the perfect fit. We appreciate your trust in Trendy and look forward to serving you again in the future.

Best Regards,
Team Trendy

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Rated 5 out of 5 stars

This is the second jacket I’ve bought…

This is the second jacket I’ve bought from Trendy Jackets, and I’m just as happy with it as I was with the first. The quality is excellent for the price—looks and feels great.
What really stands out is the customer service. The team was super helpful and made sure everything went smoothly. It’s always nice dealing with a company that actually cares.
When I’m ready to buy another leather jacket, Trendy Leather will definitely be my first choice. Thanks again to the team for a great product and great service!

April 8, 2025
Unprompted review
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Reply from Trendyjacket

Hey Cole

Thank you for your continued trust in Trendy Jacket—we’re truly honored to have you as a returning customer.

We’re thrilled to hear that your second jacket lived up to your expectations and that both the quality and overall experience remained consistent. Your kind words about our customer service mean a great deal to the team—we genuinely strive to make every step of the process smooth, personal, and positive.

It’s customers like you who make what we do so rewarding. When you’re ready for your next leather piece, we’ll be here to help you find the perfect one.

Warm regards,
Ezra
Concierge Team
Trendy Jacket

Rated 4 out of 5 stars

3 piece suit

I received my order pretty quickly and was happy with the result until my son tried it on and it didn’t fit. The return policy is pretty extensive but their customer service was extremely helpful in clarifying questions I had in regards to my return and offered me a solution.

March 25, 2025
Unprompted review
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Reply from Trendyjacket

Hey Sydney

Thank you for sharing your experience with us. While we’re sorry to hear that the fit of the 3-piece suit didn’t work out for your son, we’re glad our customer service team could assist you and provide clarity regarding the return process.

We understand how important it is for special items like this to fit just right, and we’re always here to support you with sizing guidance or alternative options. We appreciate your patience and the opportunity to make things right.

If there’s anything else we can do to assist you further, please don’t hesitate to reach out.

Warm regards,
Ezra
Concierge Team
Trendy Jacket

Rated 5 out of 5 stars

I recently bought the two-tone loafers…

I recently bought the two-tone loafers for my son, and I must say, the overall experience was fantastic! I wasn't sure about his exact show size, so I ordered a size 8. Unfortunately, they turned out to be a little too big. I reached out to the brand's customer service, and they were incredibly helpful! They arranged an exchange without any hassle, which I really appreciated.

January 29, 2025
Unprompted review
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Reply from Trendyjacket

Hi Alana,

Thank you for sharing your wonderful experience! We're so happy to hear that the two-tone loafers were a hit and that our customer service could assist you with the exchange seamlessly. We strive to ensure every part of your shopping experience is as smooth as possible, and we're thrilled to know you had such a positive one!

Best regards,
Team Trendy Jacket

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Rated 5 out of 5 stars

I bought this jacket as a thoughtful…

I bought this jacket as a thoughtful gift for a friend, and she was absolutely thrilled with the fit and style. She mentioned how comfortable it is and how much she loves wearing it. Seeing her reaction was so rewarding that now I'm seriously considering getting one for myself. I can already picture how great it would look on me! The quality and design are really appealing, and I know I'd love it just as much as my friend does. I'm definitely looking forward to making a purchase soon!

January 29, 2025
Unprompted review
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Reply from Trendyjacket

Hi Amy,

Thank you so much for your thoughtful review! We're delighted to hear that your friend loved the jacket and that it was such a perfect gift. It’s wonderful to know that the quality, style, and comfort have made such an impact. We’re excited to hear you’re considering one for yourself – we’re sure it’ll look amazing on you too!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Amazing quality suits at such low…

Amazing quality suits at such low prices! Very happy.

January 26, 2025
Unprompted review
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Reply from Trendyjacket

Hi Smith,

Thank you for your fantastic feedback! We’re so glad to hear you’re happy with the quality of our suits, especially at such great prices. We strive to provide our customers with the best value, and it’s wonderful to know you’re satisfied with your purchase.

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I couldn't be more impressed and would…

I couldn't be more impressed and would definitely work with them again without hesitation. Highly recommend Trendy Jacket for anyone looking for top-notch products and service!

January 29, 2025
Unprompted review
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Reply from Trendyjacket

Hi Mazikee,

Thank you for your amazing feedback! We’re thrilled to hear you’re so impressed with both our products and service. Your recommendation means a lot to us, and we look forward to working with you again in the future!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I placed a bulk order for leather…

I placed a bulk order for leather jackets through Trendy Jacket, and they absolutely nailed it. Every piece arrived fitting perfectly, and the construction was phenomenal. The quality was even better than I expected! What stood out even more was the exceptional customer service. I had a single point of contact throughout the entire process, and they made everything so easy and seamless.

January 28, 2025
Unprompted review
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Reply from Trendyjacket

Hi Travis,

Thank you so much for your incredible feedback! We’re thrilled to hear that your bulk order of leather jackets exceeded your expectations, both in terms of quality and fit. We’re also glad that our customer service made the process smooth and seamless for you. It was a pleasure working with you, and we look forward to future orders!

Best regards,
Team Trendy Jacket

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Rated 5 out of 5 stars

Incredible work on my bulk order

Incredible work on my bulk order - amazing construction!

January 23, 2025
Unprompted review
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Reply from Trendyjacket

Hi Asher,

Thank you for your great feedback! We’re thrilled to hear you’re pleased with the quality and construction of your bulk order. It’s always a pleasure to meet our customers' expectations, and we’re glad everything worked out perfectly for you.

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I ran into a small issue with my…

I ran into a small issue with my delivery address and needed to make a quick change, but Trendy Jacket was incredibly responsive and got back to me within an hour fantastic customer service!

January 27, 2025
Unprompted review
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Reply from Trendyjacket

Hi Ariyah,

Thank you for your great feedback! We’re so glad we could quickly resolve the issue with your delivery address and that you had a positive experience with our customer service. We always aim to be responsive and ensure our customers are taken care of!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Absolutely love it!

January 24, 2025
Unprompted review
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Reply from Trendyjacket

Hi Aurora,

Thank you for your fantastic feedback! We're so glad to hear that you absolutely love your purchase. We truly appreciate your support!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I was a bit hesitant about ordering a…

I was a bit hesitant about ordering a coat online, especially without seeing it in person or trying it on, but I took the leap and I'm so glad I did. The black color is sharp and looks even better than expected. The quality is outstanding, and the fit is spot on. It's stylish yet practical, and I couldn't be happier with my choice. The entire experience from placing the order to receiving the coat was seamless. I'll definitely recommend Trendy Jacket to anyone who's on the fence about online shopping for a staple piece like a coat. Thank you for such an excellent product and service!

January 25, 2025
Unprompted review
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Reply from Trendyjacket

Hi Alex,

Thank you so much for your thoughtful review! We're so happy to hear that your coat exceeded your expectations and that the entire experience was seamless for you. We understand that shopping online for a coat can feel like a leap, and we're thrilled to know that you’re now confident in your choice. We truly appreciate your recommendation and look forward to serving you again in the future!

Best regards,
Team Trendy Jacket

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Rated 5 out of 5 stars

A fantastic wool coat

A fantastic wool coat! Thank you!

January 23, 2025
Unprompted review
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Reply from Trendyjacket

Hi Jakob,

Thank you for your great feedback! We're so happy to hear you love your wool coat. We appreciate your support and hope it brings you warmth and style for seasons to come!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I'm beyond impressed with the customer…

I'm beyond impressed with the customer service and quality of Trendy Jacket! My son and I now own two (soon to be three) jackets and couldn't be happier. The quality is fantastic, and the fit is great - I'm 5' tall with an hourglass figure, and the medium size works perfectly for me. I did have the sleeves shortened, but honestly, that was well worth the extra cost, given how reasonable the jacket prices are. Just make sure to find a tailor who specializes in leather to preserve the details. I wouldn't hesitate to buy another one, and I highly recommend Trendy Jacket for anyone looking for great style and value!

January 20, 2025
Unprompted review
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Reply from Trendyjacket

Hi Milan,

Thank you so much for your kind words! We're thrilled to hear that you and your son are so happy with your Trendy Jacket purchases. It’s wonderful to know that the quality, fit, and style have met your expectations. We’re also glad to hear the sleeve alteration was worth the extra effort, and appreciate your tip about working with a leather specialist. We look forward to helping you with your next jacket purchase!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Got the Quilted Black Leather Jacket…

Got the Quilted Black Leather Jacket from Trendy Jacket for my husband's birthday, and he's absolutely obsessed with it. the sheepskin leather feels both soft and durable, and the quilted design adds a stylish touch.
I chose the asymmetrical style since he's biker, and it's perfect it looks great on him and has quilted shoulders for an added edge. He's been wearing it nonstop. The quality is fantastic, and it arrived super quickly. If you're look for a gift that's practical and cool.

January 11, 2025
Unprompted review
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Reply from Trendyjacket

Hi Emma,

Thank you for your wonderful review! We're so happy to hear that your husband loves his Quilted Black Leather Jacket and that it’s the perfect fit for his biker style. The sheepskin leather and quilted design really make it a standout piece, and we’re thrilled that it has become a favorite of his. We appreciate your kind words and are glad the jacket arrived quickly!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I bought the Men's Lambskin Chocolate…

I bought the Men's Lambskin Chocolate Brown Leather Car Coat from Trendy Jacket for my husband, and he's obsessed with it! The leather is super soft, and the chocolate brown color is even more gorgeous in person. It fits hem perfectly and looks so stylish, whether he's dressing up or keeping it casual. He's worn it every chance he gets, and I couldn't be happier with the purchase!

January 12, 2025
Unprompted review
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Reply from Trendyjacket

Hi
Hope you are doing well

Thank you for your kind review, Natalie! We're thrilled to hear that your husband loves the Men's Lambskin Chocolate Brown Leather Car Coat. It's wonderful to know that the quality of the leather, the beautiful color, and the perfect fit have made such a positive impression. We truly appreciate your support and are so happy you’re satisfied with your purchase.

Best Regards,
Team Trendy Jacket

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Rated 5 out of 5 stars

After wearing the Women's Cafe Racer…

After wearing the Women's Cafe Racer Jacket from Trendy Jacket for a month, here's my overall review. First off, the leather still feels as soft and high-quality as the day I got it. It's held up really well, showing no signs of wear despite regular use. The fit is spot on it's slim and flattering, but not restrictive, so I can move easily. I absolutely love the quilted dressing on shoulders plus the zippers and details I would definitely recommend this jacket.

January 12, 2025
Unprompted review
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Reply from Trendyjacket

Hey Lean Bishop
Hope you are doing well

Thank you so much for sharing your detailed feedback! We're thrilled to hear that the Women's Cafe Racer Jacket has met your expectations in both quality and comfort. It's great to know that the leather has maintained its softness and durability, and that the fit and design have made it a versatile addition to your wardrobe. We truly appreciate your recommendation and look forward to serving you again in the future.

Best Regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I just got the Rocky 4 shearling…

I just got the Rocky 4 shearling leather jacket from Trendy Jacket, and I have to say, it's amazing! The leather is super soft and comfortable, but you can tell it's tough and built to last. I have seen the same jacket at 1050 dollars and I am not sure how they are selling at such low price having the same quality as that one. It's perfect for layering, and I know it's going to be my go-to jacket this winter. Highly recommend it!

January 11, 2025
Unprompted review
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Reply from Trendyjacket

Hey Dan Everly

Thank you for your fantastic review! We're so glad to hear that you’re enjoying the Rocky 4 Shearling Leather Jacket. It’s wonderful to know that the quality, comfort, and durability have exceeded your expectations. We’re committed to offering premium products at great prices, and your feedback is truly appreciated. We’re sure it will be a go-to jacket for you throughout the winter!

Best Regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Just got the brown leather vest last…

Just got the brown leather vest last week, and I'm honestly really happy with it. The leather feels super soft but still sturdy, and the color is this perfect deep brownish. It fits great too comfortable but not too loose, just a nice, clean look. I wear it while riding my horse its really great for the texas weather also as its brown can be paired with anything.

January 10, 2025
Unprompted review
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Reply from Trendyjacket

Hey Henry Lane

Thank you for sharing your experience with the brown leather vest! We’re so glad to hear that you’re happy with both the quality and fit. It’s great to know that it’s serving you well for riding and is perfect for the Texas weather. The versatility of the color is definitely one of its standout features! We appreciate your feedback and look forward to offering you more great products in the future.

Best Regards,
Team Trendy Jacket

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