Love Tresor Paris jewellery, I have bought a number of items over the last year and people always comment how nice they are & look. The customer service shown when I had a fault with one of my items... See more
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Ordered Earrings as a birthday present for my wife, however the wrong earrings were delivered (Someone else's order). Luckily I opened the package to check before my wife's birthday. I rang to report... See more
I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely de... See more
Possibly left a review before but figure it's always good to give feedback whenever asked. I have placed 2 orders with Tresor recently having fallen in love with some pieces from the Royale collect... See more
Company details
Information provided by various external sources
Tresor Paris is a multi-award winning luxury jewellery brand, creators of the crystal phenomenon and renowned for their diamond expertise. A celebrity favourite famous for producing contemporary jewellery designs whilst maintaining luxury, elegance, glamour and timeless appeal. Tresor Paris reach a vast audience with an affordable crystal range famous for that sparkle whilst retaining diamond jewellery production ensuring the fine quality is at the heart of every dynamic collection. With a clientele of young, stylish, glamorous and successful men and women, Tresor Paris continues to thrive and grow with every new collection. This is evident in our new versatile Elixir collection. Capturing the art of personalising your jewellery using the 12 colours representing birthstone months, one can mark any special occasion with the relevant significant colour, as well as enhancing any mood or outfit. The Tresor Paris collections have graced many national and international catwalks and have reached a vast audience VIP clients and celebrities. Tresor Paris holds numerous industry accolades including: Professional Jeweller Hot 100: Industry Trailblazer, 2012 Business Big Shot, 2013 International Jewellery London 2013 - Recognising Originality and Innovation Visual Impact - Highly Commended 2013 Retail Jeweller Awards: Nominated Jewellery Brand of the Year, 2012 Nominated Jewellery Brand of the Year, 2013 Winner Marketing Campaign of the Year, 2012 Best Store Environment 2016 Shortlisted Etailer of the Year 2016 Shortlisted British Jewellers’ Association : Winner BJA Supplier of the Year, 2012 National Association of Jewellers Awards 2015 : NAJ Member of the year 2015 Shortlisted UK Retail Jewellery Awards 2016 : Best Store Environment 2016 Shortlisted
Contact info
7 Greville Street, EC1N 8PQ, London, United Kingdom
- 02033554031
- customerservice@tresorparis.com
- tresorparis.co.uk
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Excellent service and beautiful…
Excellent service and beautiful earrings and a voucher too thank you
Quick and efficient service
Quick delivery and kept up to date by…
Quick delivery and kept up to date by email found site very easy to use
Really lovely jewellery
Really lovely jewellery. Can not fault it. Love the crystal earrings.
Cancelled an item
Ordered an item in error great service when contacted to remove that item and refund no problem and the items I did want arrived promptly
Beautiful item
Beautiful item, just hicups with delivery as it was not specified on website there would be 3-4 weeks delay due to out of stock. Otherwise, great customer service and unique items.
Excellent!!
Excellent, the ring is absolutely beautiful. Yet again Tresor Paris have excelled themselves.
Prompt and safe delivery of on-line…
Prompt and safe delivery of on-line order.
Love it!
Fast delivery, earrings are beautiful and even got a £10 off voucher for my next purchase!
Very sparkly jewellery although a…
Very sparkly jewellery although a couple of pairs of my earrings have lost some crystals
always been satisfied with tresor paris…
always been satisfied with tresor paris luvly gift and great choice
Prompt delivery and earrings are…
Prompt delivery and earrings are beautiful
Also came with gift bag. I was disappointed there was no box though
Excellent quality and great customer…
Excellent quality and great customer service. Stunning items!
Gorgeous product! No complaints!
Gorgeous product! I was also impressed with the fast delivery and secure packaging. Would happily purchase again!

Reply from Tresor Paris
I bought a floating pendant necklace
I bought a floating pendant necklace. It was absolutely stunning, picture in website dont do justice.
The package was beautiful. The staff members were amazing.
Excellent service
Excellent service, lovely staff and fantastic jewellery, these are the only earrings I wear and I love them
Above and beyond
Been wearing the same earings for years, love them. Every year I treat myself to a new pair but normally visit the shop/jewellers to buy them. This time I ordered online and from delivery to the packaging, to small adds inside thanking for order made it all very personal and such a lovely touch. Will be ordering directly again next time. Thank you

Reply from Tresor Paris
Very pleased with the excellent…
Very pleased with the excellent service. I recieved my order in the promised time frame and it came beautiful packaged. Will definitely recommend Tresor Paris.
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