Tresor Paris Reviews 

2,104
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Love Tresor Paris jewellery, I have bought a number of items over the last year and people always comment how nice they are & look. The customer service shown when I had a fault with one of my items... See more

Rated 1 out of 5 stars

Ordered Earrings as a birthday present for my wife, however the wrong earrings were delivered (Someone else's order). Luckily I opened the package to check before my wife's birthday. I rang to report... See more

Rated 5 out of 5 stars

I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely de... See more

Rated 5 out of 5 stars

Possibly left a review before but figure it's always good to give feedback whenever asked. I have placed 2 orders with Tresor recently having fallen in love with some pieces from the Royale collect... See more

Company details

  1. Jewelry Store

Information provided by various external sources

Tresor Paris is a multi-award winning luxury jewellery brand, creators of the crystal phenomenon and renowned for their diamond expertise. A celebrity favourite famous for producing contemporary jewellery designs whilst maintaining luxury, elegance, glamour and timeless appeal. Tresor Paris reach a vast audience with an affordable crystal range famous for that sparkle whilst retaining diamond jewellery production ensuring the fine quality is at the heart of every dynamic collection. With a clientele of young, stylish, glamorous and successful men and women, Tresor Paris continues to thrive and grow with every new collection. This is evident in our new versatile Elixir collection. Capturing the art of personalising your jewellery using the 12 colours representing birthstone months, one can mark any special occasion with the relevant significant colour, as well as enhancing any mood or outfit. The Tresor Paris collections have graced many national and international catwalks and have reached a vast audience VIP clients and celebrities. Tresor Paris holds numerous industry accolades including: Professional Jeweller Hot 100: Industry Trailblazer, 2012 Business Big Shot, 2013 International Jewellery London 2013 - Recognising Originality and Innovation Visual Impact - Highly Commended 2013 Retail Jeweller Awards: Nominated Jewellery Brand of the Year, 2012 Nominated Jewellery Brand of the Year, 2013 Winner Marketing Campaign of the Year, 2012 Best Store Environment 2016 Shortlisted Etailer of the Year 2016 Shortlisted British Jewellers’ Association : Winner BJA Supplier of the Year, 2012 National Association of Jewellers Awards 2015 : NAJ Member of the year 2015 Shortlisted UK Retail Jewellery Awards 2016 : Best Store Environment 2016 Shortlisted


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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(2,104)

1 review in the last 12 months

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Rated 5 out of 5 stars

I love these earrings

Good size, and lovely colours. I have previously had some of these earrings for years, and always have lots of complements when wearing them. The only thing I did not like, was the amount of packaging that came with them, which I think is totally unnecessary. You should be able to choose whether you want minimal packaging, or gift packaging.

May 22, 2018
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Rated 5 out of 5 stars

Only jeweller to go to

Such a great experience. Thank you. From the moment we walked in, to the moment we left, we were treated so well. We were listened to, advised and ultimately were made the most stunning piece of jewellery. I have been to Tresor Paris a number of times and would never buy my jewellery from anywhere else. Highly recommend the ‘over the counter’ and online purchases but you just can’t beat the bespoke service they offer.

May 22, 2018
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Rated 5 out of 5 stars

Wife happy = me happy

One of the best experiences as a customer anywhere, Richard is an amazing soul, really looked after me and was very patient and i changed a few things as this was the wedding ring for my wife to be at the time, no problem for Richard or his team. The selection of the stones and the advice to help choose was second to none by Saleem. Seriously I would go back there again again to get wedding rings all the time if i could(for my wife of course). Thank you so so much! My now wife absolutely adores it, which is always a good thing!

May 10, 2018
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Rated 4 out of 5 stars

great product, but...

the product arrived and was as expected, however the tracking details provided didn't work. I also was surprised at the amount of packaging; I ordered earrings and they were delivered in a large padded A4 size envelope, which seemed un-necessary and wasteful.

March 12, 2018
Unprompted review
Rated 5 out of 5 stars

Good service

The Bracelet I ordered was perfectly packed in a safety box, the delivery arrived after 8 days by Fedex. It's just perfect !

March 12, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect pressie

Ordered on Tuesday, delivered Friday. Fantastic service. Earrings delivered in a little cone, with velvet tie bag. Thank you excellent service in time for stocking filler birthday present . Will
Recommend to others.

February 27, 2018
Unprompted review
Rated 1 out of 5 stars

Someone else's order was sent to me meaning I had no birthday present for my wife

Ordered Earrings as a birthday present for my wife, however the wrong earrings were delivered (Someone else's order). Luckily I opened the package to check before my wife's birthday. I rang to report the mistake when I arrived home from work, the lady said she would arrange dispatch of the correct order but it would not be done until the following day. That meant that the earrings did not arrive in time for my wife's birthday.

February 27, 2018
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Rated 5 out of 5 stars

Excellent experience!

Excellent communication, very helpful staff who really (and do) aim to meet your design requirements. Highly recommended.

February 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great service nice product I emailed to…

Great service nice product I emailed to ask a question and got a prompt phone call back and girl was very helpfully.
One thing item was a gift on Valentine's but was delivered with a receipt with my details address and cost of item? Maybe need a question online to see if this is required
Hope this helps
Regards Stephen Anderson

February 17, 2018
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service

When I ordered 3 items only two were in stock. Jessie from your customer services kept me up to date until I had all three beautiful items.
Would definitely recommend you to friends..
Thanks, Susan Clark

February 15, 2018
Unprompted review

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